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GREGORY A
Customer Reviews for Rex Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped truck off on Saturday(7/12) and left keys in return box. Less than a 24-hour rental! Was charged for a 3-day rental, as return station failed to recognize the return until Monday(7/14). Terrible service! Count me as a detractor. Never renting from U-Haul again. Do not recommend to family or friends.
GREGORY APaperwork instructions said to call before drop off. I called 4 times, no answer or no return call. UHaul said to drop off anyway and take pics. There was a mechanic there at dropoff and pointed where to drop trailer. No help, did it myself. He did not speak English so there was no communication.
Keith HProfessional Courteous
ALVIN J