Customer Reviews for RFG Shell
(U-Haul Neighborhood Dealer)

6 reviews

1410 N Independence Blvd   Romeoville, IL 60446

(815) 372-2000

Office Hours

  • Mon: 6 am - 12 am
  • Tue-Fri: 24 hours
  • Sat: 12 am - 11 pm
  • Sun: 6 am - 11 pm
Special Operating Hours
  • 11/27/2025: Closed

Services at this Location:

Contact Us

(815) 372-2000

1410 N Independence Blvd
Romeoville, IL 60446

Services at this Location:

Office Hours

  • Mon: 6 am - 12 am
  • Tue-Fri: 24 hours
  • Sat: 12 am - 11 pm
  • Sun: 6 am - 11 pm
Special Operating Hours
  • 11/27/2025: Closed
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I struggled with getting help with equipment connections - owner only talked to me on phone was not onsite

Robert B 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE C 
Rating:
5.0

Nothing

James D 
Rating:
1.0

I called this point before delivering the vehicle and confirmed if there was an additional fee for the delivery, they confirmed that there was not and when I delivered it I received a charge for double the value. I did not use the total Miles and now they are charging me double the Miles, an excessive charge of almost 300

ANGIE A 
Rating:
2.0

Would not let me return this vehicle when confirmation clearly stated this was a local trip and return

Ryan R 
Rating:
3.0

Customer did not leave a comment.

Jordan K 
No reviews have been submitted for this location.
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