Customer Reviews for Rhodes Storage Athens

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rhodes Storage Athens

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Jerri W.
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Customer did not leave a comment.

Jessica W.
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Customer did not leave a comment.

Harrison B.
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Rodger B.
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I had made my a reservation online and when I went to pick up the u-haul they didn't accept what they call pre pay cards so I had to leave to get cash and didn't get to pick up my u-haul at the set time but the lady was super helpful and changed my pick up time. The employees here really know how to provide the best customer service.

LEWIS G.
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I disagree that your per mile charge is .20 cents higher per mile for Friday and Saturday usage. This is gouging at its finest.

VIVIANNE A.
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Customer did not leave a comment.

Francis W.
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Good service.

Darla F.
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Customer did not leave a comment.

katherine M.
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McKenzie is always awesome she's very knowledgeable and does the best that she can do to accommodate very professional and extremely conscientious. Your facility is blessed to have such a wonderful person thank you

Timothy W.
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Everything was was spot on

Jovanna R.
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Customer did not leave a comment.

DAVID J.
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We had a terrible experience with uhal. It wasn't the location, it was the fact that we signed up for 24 hr pick up, I surely a couple of hours trying to ensure all was ready because it wasn't clear that it would be, then I finally went in online and put all the information the night before. But the morning if pick up, we still had to wait for the office to open and it made us late for our movers. We were VERY unhappy with how uhal handled this. Not sure we will use them again.

Nancy M.
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Customer did not leave a comment.

MARCOS P.
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The best and most efficient customer service provident. Always very pleasantly good service.

Kyle H.
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Customer did not leave a comment.

Tod M.
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People were nice and accommodating. The truck had a 1/4 tank of gas and a dead battery so I sat there for a couple of hours until a new battery arrived. Although the truck was clean, I wondered if it was going to make 150 miles. Checkout was the worst. The U-haul app didn't work., got the runaround from Alexander. Finally Shelby helped out-very nice and took care of the checkout. Apparently there are glitches with the App-so if you can't check out you may get Alexander, who doesn't know anything ,and get frustrated sitting in the parking lot for an hour+ trying to get some help. I really can't say what was really on my mind when dealing with Alexander, so I hung up on him-that was the nicest thing I could do.

Scott S.
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Very helpful as well. What felt odd was leaving the truck without anything saying I left the truck there. It was a little unsettling. Otherwise it was all good.

Matthew A.
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Customer did not leave a comment.

Crystal H.
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Great customer service & clean & ready UHaul.

stuart M.
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Needs a bigger parking lot.

Scott M.
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Customer did not leave a comment.

Sonya D.
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Fast friendly service!

LINDA H.
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Customer did not leave a comment.

ivan H.
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Greatest customer service

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