Great customer service!!! Will rent Uhaul again!
DAVID H
Customer Reviews for Rhodes Storage Dalton Pike
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don't park truck so close to other truck, hard to get in driver's door
Rebecca WAbsolutely wonderful! Communication was great, picking up and doing off whole office was closed, was simple, and the trick was immaculate! Best Uhaul experience.
Jill WAfter a situation of our keys getting locked in the truck there was no one willing to help us even though we purchased the protection plan! The manager (who lives close) refused to come by to unlock do we could drive away. We were stuck there for two hours waiting! Crappy customer service all around.
Leslie RExcellent location and service.
BARBARA CRhodes Storage in Cleveland, TN, was very accommodating. They are just down the road, which is very convenient for me.
WILLIAM JUhaul it self as a company needs to improve before I rent a another truck from Uhaul.com
Caleb RStaff at pick up and drop off was friendly, especially at both pick up locations we had to go to due to my not knowing there were two with the same business names. They were very accommodating and helpful.
PATRICIA SThe drop off location was hard to find because there were no U-Haul signs out front.
DEBRA Hseal boxes by the pundle
Donald AMy only issue was that this was the smallest truck I could get.
Steven SWe especially appreciated the cheerfulness and helpfulness at the Rhodes Storage drop off in Cleveland, TN.
Randall BIt took us an hour to get the truck because issues on their part and with their app. The truck was the loudest truck ever. The catalytic converter had been stolen off it and they made us file a police report for it and we still haven't confirmed that they gave us any discount or compensation.
Ed PGreat place to do business with
Tim MGreat place to do business with. The person that helped us was very friendly and informative
Tim M