The owner wasn't happy about us only having 10 blankets instead of a dozen untill we showed him pictures we took at the pickup location documenting that we only received 10. He kept referring to the contract and we told him we asked the pickup location individual to document that we only received 10 and he told us to just leave. I didn't blame the receiver...he was just following the contract. Overall this location is okay and acceptable.
Michael L
Customer Reviews for Rich Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They simply took the keys from me, returned the rental papers and said that’s all. No damage, gas or mileage check while I was there. Surorising, but I got email receipt so all was good.
THOMAS NTold this person and showed them the tire.
Terry WTruck was in bad shape,lesk in exhaust
NICHOLAS KVery friendly and a good deal.
CHRISTINE AI was lied to about my cash deposit that I never got back..customer service representative i talked to was extremely rude..I won't be using uhaul again.i want my money back
CHARLES T