Customer Reviews for Rick's Family Foods

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rick's Family Foods

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Cheri C. on

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Paige L. on

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ELLEN R. on

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Betty W. on

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All good , but maybe a beer on a hot day ! Thanks for the exceptional service. Very much appreciated!

ashley H. on

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Brendon D. on

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Lorraine H. on

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Was told just to park my trailer in the lot and wait for my deposit in the mail. Absolutely no one assisted

BRIAN W. on

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Handled the return great

Maureen M. on

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Kevin E. on

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Find a different business to rent your U-Haul trailers from

Maureen M. on

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Lauren B. on

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Cheryl B. on

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Brent B. on

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The only issue I had was the roll up door. Had a broken cable when I picked it up. Other then that it was great

Brian S. on

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dustin H. on

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Jim C. on

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RHONDA C. on

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allen C. on

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Duke R. on

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Todd D. on

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Jeremy R. on

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Rick was awesome to deal with, will recommend for sure!!

Duke R. on

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Everything was fantastic

Michael B. on

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Christopher K. on

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Steven W. on

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Jeff B. on

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Nothing! Rick was very helpful!

Blair L. on

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Robert D. on

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Bhavik P. on

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Hayleigh K. on

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Rick was very friendly and knew what he was talking about when discussing UHaul products.

Whitney G. on

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Don't call 2 days before a move and tell them you dont have the truck they reserved 2 months in advance and also way too expensive.

Lynne H. on

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Arevazhagan T. on

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kari P. on

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Graham C. on

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Gary W. on

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Drop off area was hard to access because of snow and slush.

TAMARA T. on

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christopher S. on

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All B. on

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This is a new location..google maps needs to be updated with new address and the U-haul sticker needs to be removed from the window of the old address. This is a very important location since it serves The Pas, Flin flon and Snow Lake.

frank A. on

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Suzanne M. on

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Friendly and helpful Very happy with service

Barb B. on

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ALISON M. on

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RASHID A. on

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Nice friendly dealer... great service Keep up the good work!

ROYAL M. on

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The customer service was second to none. I dropped the truck off after hours without incident. Thank you for the great work you do!

FRANSISCO S. on

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Have trucks in Thompson MB. Because of having no trucks I have to drive 325 km to pick up the truck and drove other 325 km back to Thompson. I have to add that Peter from crash pits in Thompson help me very much and finding the truck and getting everything ready for me. Other than that the truck was good and everything went well. But I think they should giving me a discount to have to travel 650 km and one day to get the truck.

RASHID A. on

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great service & friendly staff... highly recommend

LYNETTE K. on

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SCOT R. on

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Better drop off information. First, when I booked the rental, I had been advised that the location in Cranberry Portage had been closed. I found out after much telephone conversations that the location had just moved to a different part of town. The location I was told, by uhaul, to drop the truck off was actually the wrong location. When I arrived at the location I was told to go, I was redirected to a location that was 4 blocks away. It was'nt a big inconvenience as I had to get gas anyway but never the less, poor direction. More specifics would have been nice!

STEVE M. on

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Very good service from Rick. A real asset

elinore F. on

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WES S. on

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RYAN P. on

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RYAN P. on

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Incredible service.

CHRISTINE E. on

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Easier access to the U-Haul area.

COLLEEN A. on

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ROBERT C. on

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Nous avons rapporté le camion un samedi vers 17h30. Aucun préposé. Impossible de laisser le camion en sécurité (que les couvertures et le diable ne soient pas volés de la boîte arrière, non verrouillable). Impossible d'effectuer l'inspection visuelle et de prendre note du kilométrage effectué avec un préposé U-Haul. Suite à de nombreux appels, ce n'est que le mardi suivant qu'un préposé U-Haul a confirmé que le camion avait été trouvé et ce n'est que le jeudi que j'ai reçu une confirmation écrite que tout était en ordre.

SERGE H. on

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J'avais fait le plein de carburant, avant de remettre le camion, mais j'ai reçu une facture de $156, comme si le camion était vide. Pour une distance de 175miles.!!! Depuis 2 jours, j'essaie de contacter le 1020 Queen Victoria, et il n'y a jamais de réponse au téléphone.

BORIS S. on

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PHILIPPE D. on

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CHARLES HENRI C. on

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lidia F. on

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micheline D. on

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Ce n'est pas l'établissement ou j'ai pris mon véhicule, c'est votre compagnie qui est mal en point au Québec, l'endroit ou je devais prendre mon véhicule a fermé et j'ai du recommencer mes réservations, car vous n'étiez même pas au courant que cet endroit était fermé et le comble, j'ai découvert cela par hasard en passant devant le commerce et ce que je trouve le plus incroyable, c'est que vous ne m'avez offert aucun dédommagement monétaire et aucune excuse et que j'ai dû faire 1h30 de route supplémentaire pour aller chercher le véhicule, mais heureusement que la personne à ce nouvel établissement était très à l'écoute de ces clients. Si j'avais eu le choix, j'aurais été chez un de vos compétiteurs. Merci

LIETTE A. on

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Maintenire cette qualité

Jasmin R. on

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21627682 Q. on

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21627682 Q. on

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PASCAL C. on

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Service courtois et rapide. Le préposé a pris soin de bien m'informer.

anne marie L. on

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Francois B. on

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ADAM Y. on

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Tres simple

ROBERT C. on

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Très satisfait du service. Préposé très gentil et pas d'attente indue. Km ajoutés sans frais car cet établissement était éloigné de notre site de départ. Amélioration souhaitée : 1) offrir aussi un tarif 24 heures pour la location de camions 2) afficher dans le camion la consommation moyenne d'essence au litre afin d'éviter de trop remplir le réservoir d'essence

PIERRE D. on

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Lorsque j ai loué en ligne j ai recu un e mail me disant que dans les 24 hrs je recevrais un tél m indiquant ou je prendrais livraison de mon équipement .Mais l appel est venu seulement la veille de mon départ ??? il serait rassurant d avoir une confirmation de disponibilité et de lieu au moins 3 jrs a l avance. Merci

JOHANNE D. on

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J'ai retourné le camion après les heures d'ouverture et le propriétaire de l'établissement était en vacances mais je lui ai laissé un message et m'a rappelé rapidement. Il a été très accommodant.

HUBERT L. on

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Pour pouvoir évaluer le personnel, il faudrait d'abord qu'il y ai quequ'un a évaluer!

ROBERT L. on

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EXCELLENT SERVICE TRES COURTOIS & AIDANT

CHARLES S. on

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CATHERINE G. on

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jean R. on

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MARIE-HÉLÈNE H. on

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voir ci-haut... équipement inaproprié pour les route du Québec l'hiver.

PHILIPPE L. on

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Il a offert que je téléphone au bureau chef à Montréal, mais le service était très moyen.

SYLVAIN B. on

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Bonjour, j'ai fais une réservation par internet à un autre endroit, mais quand je suis arrivé, l'endroit était fermé, j'ai téléphoné, personne n'a répondu. Il ne faudrait pas pouvoir réservé par internet si ça ne fonctionne pas. Je ne sais pas si je vais faire affaire avec U-Haul la prochaine fois car j'ai perdu 45 minutes lors de cette journée. Merci

21627682 Q. on

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There was no place to take the truck in montreal. I had to search another place to deposit it.