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Casey A
Customer Reviews for Ricks Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My pickup date and was changed due to product availability. As a result, I had to send a family member to pick up the trailer. I may have missed the instructions, but I did not know what information and documents to send with him. Thank you so much for working with my poor Father who I sent totally unprepared. Your representative was so accommodating and professional. Thank you. Next time, please send the 'U-Haul instructions for Dummies' version of texts/emails and I will try to make the process go smoother. But please know that the lady at Rick's Towing was great and I want to send her a thank you.
Amy CN/A
Chrstian EExcellent help.
BILLY DThis location had an issue with the U-HAUL system and had to call U-HAUL tech support to do our paperwork. We did not need the delay.
James OI had requested a dolly and there was not one supplied. The individuals who took care of us seemed to be in a rush and although they hooked up the trailer, they failed to make sure that the hitch was connected properly. I would much rather families be safe then have fast service.
AUSTIN ROwners were helpful knowledgeable and kind!
DACE C