Customer Reviews for Ricks Used Tires

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Used Tires

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Anthony H. on

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The woman who helped me did not have the computer on and had so many problems. Finally had to ask the owner to come and do it. One hour to complete transaction was too long.

Tekera B. on

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Customer did not leave a comment.

Belinda H. on

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THOMAS B. on

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good job

Lauren G. on

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The process to get in and out of the van seem disorganized and unnecessarily lengthy . Upon arriving there was some kind of verbal fight/argument from the workers in the shop. I would have felt very unsafe if I’d been alone.

Phyllis C. on

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The office was a smoke filled room. I was just given the keys and was no walkthrough.

Patrick M. on

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Office was dirty. Lady at the counter unprofessional and couldn’t answer questions about my Uhaul rental.

ricky D. on

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good job

lydie D. on

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First, I tried to pay with my MC Debit Card. I was told that that card was being declined for what ever reason. They tried to run it again, and said it was declined again. So I called my wife and she brought CASH to pay with. I get home and my debit card HAS been charged three times by U Haul. Now I am out the cash and still awaiting a refund from MC of the charges on my card.

Kenneth B. on

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Pleasant experience. I was taken care of immediately, they were professional and courteous.

Ray H. on

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KARLA J. on

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Latasha P. on

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Nothing

christopher L. on

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Lanysa J. on

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Rick was patient and sweet

Ramon M. on

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Just keep up the good work.

Wilhelmina T. on

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mike M. on

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Jana R. on

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Friendly experienced this guy was awesome five stars

BOBBY M. on

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Staff was very professional .

ricky D. on

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good job

tyrone H. on

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g4ood job

laster J. on

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Wendy W. on

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The big dog out front was intimidating. The building smelled of cigarette smoke, but the people were very nice and courteous. Very convenient location in the heart of downtown.

David H. on

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LAFAYETTE J. on

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good job

ricky D. on

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good job

Jennifer K. on

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We dropped off while they were closed.

CURTIS B. on

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good job

MONICA W. on

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Customer did not leave a comment.

walter B. on

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good job

Ronald E. on

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They presented a very cavalier attitude. Was sorry I picked this drop off location from the list given to me at pick up location.

nichole T. on

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Glenn L. on

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It was a saturday and their closing hours were a little early; 12 noon.

Stephen F. on

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Was 45 minutes late arriving to site. They knew we were moving a piano but gave us a truck without a ramp. They were supposed to add 10 extra miles to the ticket because margin for delivery and return was too tight (3 miles). In addition, the truck had only 3/8 tank of gas so had to go off route to get more gas which added more miles to the total. The only thing good was the drop off. If costs more than planned will be asking for refund or disputing charge.

Melissa B. on

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The people were friendly, helpful, and accommodating. I really appreciate their flexibility with my reservation.

Kent S. on

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Customer service was excellent. Thank you.

Brandy F. on

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If you pay for milage and don't use all of it should be refunded that amount.if I go over I have to pay extra only fair.

AUSTIN S. on

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Cheyenne G. on

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WILLIAM S. on

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john M. on

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No change' Great doing business. Very pleased.

walter B. on

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good job

WILLIAM W. on

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Victor L. on

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Brooks R. on

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MONTRICE H. on

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MARK S. on

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He was really helpful. I'll be seeing him again for future business.

LARRY F. on

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MIGUEL Z. on

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rick was very nice

ANDRE W. on

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i have used rick before always good job

scott edward D. on

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WALTER D. on

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great job by rick

MONA W. on

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It was in a bad section of town. We dropped off at nite and were very nervous.

DAWN W. on

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Chris J. on

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Stop issuing UHaul equipment from this location!

KEITH H. on

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Great deal and Rick was awesome!!!

parimal P. on

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Jerry P. on

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Although I found Rick to be very personal, professional, and very likable, I was there on and before 8:00am (the pickup time) and the truck was not ready to go. The truck apparently was dropped off the night before and had not been processed. There was something sticky on the steering wheel. Otherwise, the truck was in good shape. I am not complaining because I am just glad it was there. It took about 30 minutes to get the truck. I had requested a furniture dolley and furniture covers. Neither were there. Rick was very attentive in getting the truck to me as fast as possible and I did appreciate that. Just a side note.. I am from this town (Goldsboro). This location might be considered a little "shady" for some folks. It (might) not be the best location for a female picking up early in the morning or dropping off late at night.

hasona Z. on

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Good

Carissa P. on

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Customer did not leave a comment.

CLAUDIO S. on

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good job

frederick S. on

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would highly recommend to friend

lenwood P. on

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good job

VANNA R. on

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staff was vary nice

JAMES M. on

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good job

ATLAN H. on

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Customer did not leave a comment.

NATHAN B. on

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The light on the drivers side of the car dolly was not working, then they fixed it on location, then while driving the light dimmed and flickered while driving, and fell out. I had to packing tape the light in. Also, the drivers side loading ramp pin fell out and caused it to extend while driving. The 26 foot truck had horrible air condition ing and the change oil light came on half way into the trip.

Ramona P. on

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The staff was very helpful, checked the air in my tires and made sure everything was working properly.

denis S. on

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Gregory E. on

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sandra C. on

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REBECCA F. on

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CHRISTIAN P. on

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ZACHARY K. on

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RICKY D. on

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good job

CHRISTOPHER H. on

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Perry M S. on

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Rick does it all well and carefully.

RICK B. on

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good job

JAMES J. on

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vary good experience

Richard V. on

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Customer did not leave a comment.

Jim C. on

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It was just a 4' x 8' trailer and it could not be moved across town for me to pick up at the place I had chosen. I ordered 2 dozen shipping blankets that were not available. I had "pre-checked out" but the paperwork was still ridiculous. Glad I dont use U-haul that much. Owner of shop was very nice, though. The only good thing about transaction.

TERRY S. on

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u-haul is charging me (trying to charge me)an extra 22.00because they returned the trailer at11:27 on monday. i dropped the trailer off sunday night around 6:30. if ricks tires is that sorry, maybe they should just stick to tires.

JESSICA S. on

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TONYA R. on

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Michael E. on

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CHRISTY B. on

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I was given two locations to store my belongings from a uhaul rep, when i drove to both locations neither one had a unit avabile. when i had to turn the truck in at 3:30 i didnt have a place to put my belongings. so i had to get another day added to my sgreement and an extra 100 miles free. thank you for that too. other than that my experience was good

SHARON M. on

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Darrell H. on

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Rick was great to work with and very personable.

Rachael S. on

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Employee had no idea how to rent Uhaul equipment, waited over 1.5 hrs for him to figure it out. Equipment was dirty and in poor condition. Trailer lights did not work correctly. Equipment was not ready on time for pick up.