Customer Reviews for Ride N Drive LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ride N Drive LLC

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Charica H.
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This location is very challenging for the return of large trucks (I had a 26'). The parking lot is less than ideal for navigating and the uhaul return area is small with several obstacles that need avoiding

David N.
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Customer did not leave a comment.

ALEXIS G.
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Customer did not leave a comment.

Kristine T.
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No very satisfied. Thank you

MADISON T.
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Credit card was charged an extra day without any notification. Had to have the charge reversed.

todd S.
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will not use u-haul again quoted one price charged a higher price. will not recommend anyone to u-haul

Jack A.
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Customer did not leave a comment.

SCOTT S.
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Even though I had a reservation email, I arrived at 10a, and the location wasn't open. I called and the agent didn't have the reservation number, nor was he even at the location. I had to reserve another uHaul, because he didn't have the right size at the site, and ended up wasting another 30-45 min reserving and picking up another unit. When I finally did get the unit, I had to return it before 5pm in order to use a different card as the payment method. So I payed $60 to keep the unit for 5hrs instead of 24. I will never use or recommend that location again.

Erich H.
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Customer did not leave a comment.

Kevin D.
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Terrible customer service. My reservation was not available.no one at the location to even talk to. Sent me to a store that was closed. 2 hrs I spent waiting to get my trailer. Never again will I do business with this garbage company

Lisa T.
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This has nothing to do with the location, but the check in app, really is not user friendly! If it wouldn't have been for the property owner doing it for me, I'd probably still be trying to check in.

Michael L.
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This location needs to be rethought. The area the 26' truck was parked was Very VERY difficult to drive from or park in the available space because the is little driving room and the area is bordered by trees which become a barrier to leaving and to situating the truck. The big tricks should be in the spaces farther to the north and the smaller rentals to the South.

Faith C.
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I did have anyone to check in with it was a drop off

Jimia H.
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Niiice

Justin W.
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Customer did not leave a comment.

dan C.
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There was no signage for the company. I might not have known where it was had I not been from the area. The people there were very nice and helpful though!

Steven W.
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Customer did not leave a comment.

Denton H.
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Customer did not leave a comment.

ronda H.
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Customer did not leave a comment.

ronald S.
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Customer did not leave a comment.

Kelli E.
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I was quoted 0.89 per mile but charged 0.99. The fee to return online is too high, as well.

Holly M.
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Customer did not leave a comment.

Mauricio R.
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Needs a dolly to come with truck

Michael N.
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This location was very strange. UHauls mixed with used cars...after hours drop off was confusing.

Phillip S.
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I had called this location to verify that your units had cruise control and he said yes. But, they don't. I have a bad knee and it was quite and ordeal for me to drive this unit 600 miles with my foot constantly on the pedal. The truck drove well, the fuel economy was poor (but that ends up falling on the renter). Finally, I was told to leave the fuel level at 3/8th but when I took possession of the unit, tank was at 1/4 full.

Daniel J.
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Customer did not leave a comment.

Josiah R.
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No one was present when I was there to pick it up during my reservation time and when I went to drop it off. I was able to reach them by phone. It was just disappointing because I was there when they were “open.” Yet, no one was there to help me. It did not feel like a professional business

Paul M.
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Customer did not leave a comment.

Charles B.
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Excellent service. No waiting in line. Very quickly processed at both pick up and return.

Trevor S.
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Very nice place to rent from!

Michael G.
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Customer did not leave a comment.

Jim L.
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Customer did not leave a comment.

Michael M.
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Customer did not leave a comment.

David B.
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New business needs to organize lot better.

Sheldon C.
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Only problem,I had was the truck interior had the odor of cat piss. I just rolled down the window. And I am sure it wasn't Ride and Drives fault.

Dara C.
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This dealer is just starting out so he is doing very well. My only complaint if I had to be super picky would be a open time of 9 a.m.

Jennifer O.
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Just not the most attractive location.

No reviews have been submitted for this location.

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