It was beat up and in a bad part of town. I tried to turn the truck in early to get some money back and no one was even there. There was just a drop box to put the key in.
Dru C.
Customer Reviews for Rideauxs Tire & Rim
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent .
maribel G.This place isn't a uhaul store.... as best I could tell it is an abandoned mechanics shop that now serves as a hang out that happens to rent uhauls. There were no boxes, tape, or ANY sort of moving supply for sell. Hard access to get to the trailers, and the guy working at whatever place this was had a pretty hard time getting the trailer attached, I am not sure he knew what he was doing. This is on top of the fact that it was about 40 minutes away from my preferred pick up location. Luckily I dropped by there the day before I was supposed to pick up and bought boxes. Trailer lock and hinge was so rusted I was afraid to touch it. Uhaul should seriously consider sending someone out to this location to see the operations for themselves. I have used Uhaul to move about 5 times now and this location by itself is enough to make me question whether or not I should ever use them again. I can't say enough to stress how bad this location was.
Guy S.Same as above thanks
BETTY M.the staff was very unprofessional. I was scheduled to pick up truck at 10:00 a.m., when I arrived to the pick up truck. The woman at front desk said computers had to warm up, asked how long will it take. It took about 30 minutes, I received a phone call from lady at front desk, rudely asked "Are you coming back to pick up the truck? I wanted to say no but didn't want to take a chance on not having a truck for that day. I won't ever use this location again and I will tell my family and friends not to go there.
CHERYL L.I will never refer anyone to this location
SHONDA P.Great folks... worked on they day off forever appreciated
DeQuinnton H.Don't charge for something that your customer didn't do didn't do.
aaron M.Keep it up
Vinay P.The location needs to be open when someone has a scheduled reservation. I got my truck an hour late. Also, the woman was unprofessional. no apology for being late and she was smoking s cigarette while trying to pull-up my reservation on a laptop
Lenita F.Everything was great.
Jeritha P.U-Haul moved the location on where we selected to a way out of the way location.
James B.Be aware of trailer hitch/hook up procedure and safety to advise unknowing customers properly. U Haul trailers are not standard hitches on most trailers. Although have the same concept and do the same job they are different.
todd B.