Bad cell service meant I was unable to complete my remote return. Dropped keys into slot and had to call to complete return.
STEVEN A
Customer Reviews for Ringoes Drive Up Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just the equipment I ordered from was not in the truck
Jose RThe truck rental went smoothly but we did not receive any of the equipment that we paid for.
David W1. The office wasn't open even at 11 am that morning. 2. No dolly or blankets were in the vehicle even though i had ordered it. But i was charged for it. 3. Getting to talk to a rep was a 30 min wait and when they did answer, they did not resolve the issues. Overall, extremely bad experience. Would never use their service again and would discourage others.
Arun TThe moving pads and hand truck were not inside of the UHaul and when I went to dispute the app had a stuck loading screen, 4 times, in areas that had great service! Please contact me for a refund.
Ryan SCould not have been easier except for the poor internet reception in the area.
John BIt was great - clean, fast, easy. I managed to leave 2 garage door openers in the cab, and they were nice enough to call me back the next day and arrange a way for me to get them. A++
David PThis was the worst experience I have ever had with uhaul. Not only was no one in the location, but the door was locked and no one answered the phone. Picking up a truck without having a person to inspect it or give me the keys and make sure it worked is a terrible system. I will never recommend someone to this location.
michael cI was told that someone would be there at drop off to complete the rental. It was 4:45 and nobody was there. I had to drop the key in a box. While it appears to have worked, it made me nervous to just drop the truck and key and then just leave.
James NNothing to improve was a happy with the service.
Daisy LService was GREAT, highly recommend this location!
JANICE AThere was no one present during normal business hours.
Regine TA perfect rental experience . Fast,easy,honest, pleasant and reliable . A well run operation with nothing to improve on.
Lud CNothing. This was very easy and well organized
JAMES HNothing, keep up the good work. It was easy, the gentleman at was desk was friendly and helpful. Thanks.
Nancy BEasy in and out. Good customer service.
Paul RPoor experience overall with uhaul.
Miguel GVery helpful and friendly
Bret CThe experience was good just a little pricey we where not expecting the price per mile to be to be so high
John GHelpful staff & good equipment. A+
Shani F