Customer Reviews for Rio Estrella Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rio Estrella Storage Solutions

Overall rating:

Reviews without text are currently hidden. Show them

Dane B. on

Rating:

Customer did not leave a comment.

BONNIE R. on

Rating:

Customer did not leave a comment.

Dean R. on

Rating:

Customer did not leave a comment.

ANTHONY W. on

Rating:

Customer did not leave a comment.

Steven S. on

Rating:

Was unable to use website for automated return due to no/poor internet service.

Vincent P. on

Rating:

Customer did not leave a comment.

REBECCA M. on

Rating:

I really like Lupe &Fred. They have always been friendly and very helpful. Keep up the great work guys!

Jeffrey S. on

Rating:

Customer did not leave a comment.

lauranetta w. on

Rating:

I would suggest testing out new products before the consumer starts using it. I use the quick check in method and was not a helpful tool. after call uhaul and speaking with someone and having them tell me to re sign in again I was able to get confirmation on my request after an hours. my pick up was for 8am and i didn't get in the truck until after 9am.

sandra b. on

Rating:

Customer did not leave a comment.

Kerria F. on

Rating:

Customer did not leave a comment.

Kenneth B. on

Rating:

Customer did not leave a comment.

Martine G. on

Rating:

None was pleasant experience

Virginia C. on

Rating:

Can't think of anything.

Michelle C. on

Rating:

Heidi was a big help getting us in and out with the truck.

EFREN M. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Customer did not leave a comment.

Brad C. on

Rating:

Awesome here too.

Jacob N. on

Rating:

I did not request any type of insurance. When I registered online I did not opt for it. I was charged an additional $56 for it which was not requested.

HELEN S. on

Rating:

Customer did not leave a comment.

Michael C. on

Rating:

Customer did not leave a comment.

Chris L. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

mike r. on

Rating:

Customer did not leave a comment.

Yolanda J. on

Rating:

Customer did not leave a comment.

queila i. on

Rating:

N/A

MARK V. on

Rating:

Customer did not leave a comment.

Steven C. on

Rating:

Customer did not leave a comment.

Brenda H. on

Rating:

Uhaul needs to ensure confirmation calls are made to customers the night before, especially if there are special instructions to follow!

AUSTIN P. on

Rating:

I had to call serveral times because when i called in with the order the first time they put am incorrect pick up time. I thought it had been fixed. The day of I recieved a call 3 hrs before the correct time amd was asked are you still picking ur item up and I said we will not be there until such time and he said oh my order say this time and I said well it was supposed to be changed twice already. Not one time did I change the time it was always 1pm and they kept putting 9am, very frustrating.

PEGGY M. on

Rating:

Customer did not leave a comment.

hannah v. on

Rating:

none

Seth A. on

Rating:

Customer did not leave a comment.

Christine C. on

Rating:

Staff was very friendly and pleasant to work with

Diavreon J. on

Rating:

Customer did not leave a comment.

Laurel J. on

Rating:

Customer did not leave a comment.

Shawn M. on

Rating:

Ac was out in the truck. Couldn't use the truck like we wanted to. Manager offered no resolution.

Jeremiah M. on

Rating:

Just continue to be as straight forward as you guys are! Thanks again and mahalo!

Dewayne H. on

Rating:

Customer did not leave a comment.

Gary F. on

Rating:

Smooth move

Carolyn C. on

Rating:

Customer did not leave a comment.

Jamika W. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Customer did not leave a comment.

Dallas C. on

Rating:

Customer did not leave a comment.

Todd W. on

Rating:

Customer did not leave a comment.

CHARLES H. on

Rating:

no a/c; actually; I think the A/c worked but no blower. and super-bumpy ride on the highway... and I used 30 miles; was it really 4 gallons? so the trucks get 7.5 miles to the gallon? please refund $8

Steve S. on

Rating:

Customer did not leave a comment.

Roger V. on

Rating:

They were very helpful making sure I was setup for a successful move. I appreciate their help tremendously.

Vida M. on

Rating:

Customer did not leave a comment.

David B. on

Rating:

Customer did not leave a comment.

Richard O. on

Rating:

Customer did not leave a comment.

Christopher C. on

Rating:

Awesome service fast and easy

Olivia w. on

Rating:

Customer did not leave a comment.

Delona G. on

Rating:

Facility was closed. Used night drop off.

RON L. on

Rating:

Open earlier on sundays.

RONALDO B. on

Rating:

Customer did not leave a comment.

Gerardo P. on

Rating:

Customer did not leave a comment.

Holly T. on

Rating:

Customer did not leave a comment.

Lauren G. on

Rating:

We have only had poor experiences with moving truck companies, but this was a fantastic experience.

Amber F. on

Rating:

Management was awesome and very friendly was in and out in 5 minutes.

Hazel D. on

Rating:

nice friendly check-in and check-out - great customer service all the way thru

Phillip C. on

Rating:

Personnel at this location were courteous, professional and very helpful. It was a pleasure to do business with them.

Frank M. on

Rating:

Customer did not leave a comment.

michael l. on

Rating:

Customer did not leave a comment.

DENNIS J. on

Rating:

Great experience

Alicia C. on

Rating:

Customer did not leave a comment.

EDDIE W. on

Rating:

Customer did not leave a comment.

celeste t. on

Rating:

Customer did not leave a comment.

David D. on

Rating:

Customer did not leave a comment.

sandra c. on

Rating:

Customer did not leave a comment.

Juan Carlos S. on

Rating:

The gental man I dealt with was super nice as very helpful.

FREDERICK S. on

Rating:

Very friendly staff

John B. on

Rating:

great staff

MARCELLA B. on

Rating:

Customer did not leave a comment.

shelley h. on

Rating:

Fire the very rude man named George!!

Tyson M. on

Rating:

The staff was very friendly and professional. They had the size Truck I needed and not one too big which seems to happen to me a lot at other competitors. I would certainly use them again. Also they have moving supplies should you need boxes, etc.

Art D. on

Rating:

No where to park if on customer is all ready there

ged m. on

Rating:

This was quick and easy ,rented the 10 footer and no problems what so ever.

Mario Z. on

Rating:

Lady behind the desk lacked people skills - very short and rude. Seemed irritated that my wife because she works for u haul and asked for the employee duscount. The man who helped with the trailer was very nice and helpful.

Lonnie P. on

Rating:

Customer did not leave a comment.

Shawna R. on

Rating:

Nothing, the customer service was outstanding.

frank o. on

Rating:

Customer service

DEVONNA H. on

Rating:

Customer did not leave a comment.

CORINNE C. on

Rating:

Nothing.. the customer service was the best the lady and gentleman at this location was very welcoming and friendly I will always go to them from now on for my rental needs i will be sending my family and friends to them

john l. on

Rating:

Customer did not leave a comment.

Stevan N. on

Rating:

Receptionist does not know quality customer service. Responded with an attitude and raised her voice whenever a question was asked.

Cynthia A. on

Rating:

Customer did not leave a comment.

JOYCE L. on

Rating:

Customer did not leave a comment.

JAcob o. on

Rating:

Brake light wires were frayed and snapped while driving was stuck at 2 am I'm the middle of nowhere. I'm fucking pissed and want a refund

ALESIA W. on

Rating:

Very fast and friendly service

BILL B. on

Rating:

Fast and friendly service here! Unlike some other places in the country ! Thank you , I would definitely recommend this place