Customer Reviews for Rio Grande Farm & Ranch
(U-Haul Neighborhood Dealer)

55 reviews

1521 N Flores St   Rio Grande City, TX 78582
(& Hwy 75)

(956) 487-8402

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 487-8402

1521 N Flores St
Rio Grande City, TX 78582
(& Hwy 75)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

DAVID S. 
Rating:
3.0

People do not rent uhauls regularly so do not assume they know what they are doing. Also a little friendlier wouldnt hurt.

Omar A. 
Rating:
1.0

This location should not exist. Not only was it inexplicably closed in the middle of the day with no note, when I reached the “owner” she told me she wouldn't help me unhook the 6X12 enclosed trailer even if she was there because it is too heavy and she has no equipment to do so, and that she ALWAYS has customers hook up and unhook by themselves. I was flabbergasted. It wasted over an hour of my time, and I had to drive an additional 30 miles round trip to drop off. Also, the location is on an unmarked, unpaved road with a VERY steep incline.

KATHERINE DRISCO J. 
Rating:
3.0

Customer did not leave a comment.

JAZIEL V. 
Rating:
5.0

Customer did not leave a comment.

Luis D. 
Rating:
5.0

Customer did not leave a comment.

MARIO A. 
Rating:
4.0

Nothing

Rudolf S. 
Rating:
5.0

Easy to drop off and return.

Armando Z. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

excellent service

Juan G. 
Rating:
5.0

excellent customer service.

Juan G. 
Rating:
4.0

Customer did not leave a comment.

Jon H. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Rolando D. 
Rating:
5.0

I was a little concerned about leaving my rental outside the fence.

Jay V. 
Rating:
2.0

They didn't have my reservation, and then took a long time to make a reservation for me. They were also having computer or printer problems, and I had to wait 10 minutes for them to print my contract.

ADAM A. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

Excellent service and friendly people. Overall a very positive experience and will definitely recommend this location to friends and family.

Juan G. 
Rating:
2.0

Bad customer service. Not friendly at all.

Javier L. 
Rating:
5.0

Customer did not leave a comment.

DELFINO G. 
Rating:
5.0

Customer did not leave a comment.

DELFINO G. 
Rating:
3.0

Customer did not leave a comment.

JESUS R. 
Rating:
5.0

Customer did not leave a comment.

JOSE S. 
Rating:
3.0

Customer did not leave a comment.

Rogelio B. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
4.0

For there is nothing more to say.

JOSE V. 
Rating:
1.0

This place was really rude and when I checked the lights on trailer one wasn't working and I told them and they said sorry can't help you call roadside assistance

Noe L. 
Rating:
5.0

Experience was exceptional.

Carlos T. 
Rating:
4.0

Customer did not leave a comment.

Padbo B. 
Rating:
5.0

Customer did not leave a comment.

NOE G. 
Rating:
3.0

Well the first thing is when you guys give a quote online make sure you keep it the same that is the only reason i am not going to recommend people to u haul because my online quote said $44 and when i actually went to pick it up it changed to $144. So dont lie to customers.

GREGORIO S. 
Rating:
5.0

Customer did not leave a comment.

JORGE A. 
Rating:
4.0

Customer did not leave a comment.

NICK A. 
Rating:
5.0

Customer did not leave a comment.

OZIEL A. 
Rating:
4.0

Customer did not leave a comment.

Damaso F. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL F. 
Rating:
5.0

Customer did not leave a comment.

RICARDO B. 
Rating:
5.0

Customer did not leave a comment.

RICARDO B. 
Rating:
5.0

Very inexpensive rental that came in handy for my needs..

IRIS G. 
Rating:
3.0

Trailer had a broken breakaway chain which they had to fix. I did the 'pre-checkout' on-line and still had to wait about 45 minutes at their location due to slow computers.

Aaron F. 
Rating:
5.0

Customer did not leave a comment.

Erika L. 
Rating:
4.0

Customer did not leave a comment.

JOANNA G. 
Rating:
5.0

Customer did not leave a comment.

JESSICA A. 
Rating:
1.0

Customer did not leave a comment.

MARIA L. 
Rating:
4.0

Customer did not leave a comment.

JAIME V. 
Rating:
5.0

Customer did not leave a comment.

ARACELI B. 
Rating:
5.0

Please provide maneuverable and light dolly compared to the standard.

Bernard S. 
Rating:
3.0

No comments

RAUL G. 
Rating:
5.0

Friendly and helpful staff. Hassle free!!

CESAR G. 
Rating:
4.0

Customer did not leave a comment.

JOSE G. 
Rating:
4.0

good work

SANTIAGO D. 
Rating:
5.0

Customer did not leave a comment.

CARTER Z. 
Rating:
3.0

I found 2 cigarette butts on the floor of the truck when I picked it up at the Rio Grande City location.

CARLOS L. 
Rating:
5.0

Customer did not leave a comment.

jose L. 
Rating:
3.0

the truck milage was off by 135 miles!!! and the fuel level was below what the contract stated. I had to tell the person in charge and all they did was write in the contract creating lots of confusion and wasting my time at the drop off location. I will never use this location again and will not recommmened to any of my friends!!

JEISON A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top