Customer Reviews for Rio Hondo Lumber & Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rio Hondo Lumber & Supply

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DAVID K.
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Customer did not leave a comment.

John L.
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I wouldn't change anything. It was a great experience.

jose C.
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U meed more box trailers in the area. Had to drive an hour to pick it up.

Josephine C.
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Excellent customer service skills needs no improvement.

Chad R.
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charles M.
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charles M.
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Kenneth P.
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Andrew P.
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David R.
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Thomas G.
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Helpful

Alejandra D.
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Customer did not leave a comment.

John D.
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Perfect!!!

John H.
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Customer did not leave a comment.

Donald K.
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There was an overall equipment shortage (27 ft trucks) in the Rio Grande Valley. This was not Rio Hondo Lumber's fault. They did their best to locate the equipment and keep me advised. I ended up with only a 20 ft truck but it worked out OK. The left brake and tail light quit working on the auto transport, again no fault of Rio Hondo Lumber, but this created quite a time delay after we were on the road.

Michael S.
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willie Z.
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Patrick P.
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better notice. I rented a truck and trailer a month before I needed it. I got the call the day before I had to pick up at 3pm saying there was no truck there. and if I wanted one I would have to drive almost a hour one way to get it. There is no way you can't tell me in your system you didn't know that a truck wasn't going be available long before 3pm the day before. I could have made better arrangements if I had a better notice. And the person I talked pretty much didn't care it was take it or leave it. This will greatly affected my decision to use U-haul again going forward.

Stan D.
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Very friendly and helpful individuals. Super positive attitude willing to do what needed to be done to make sure I was happy.

anthony R.
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Michael C.
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Great staff, very helpful.

Joy C.
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Rene V.
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tom J.
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Frontis N.
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Jorge C.
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BOBBY DALE C.
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fredrick B.
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Smooth transaction from start to finish.

Diana S.
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Customer did not leave a comment.

ronald C.
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Very customer friendly. They take pride in ensuring that the whole experience of picking up and dropping off goes well. I highly recommend this location and would use them again. This was the second time I have used this location and was very satisfied on both occations.

frank S.
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Guy who helped us out was great wish I could remember his name, but very courteous and being in a rush he really helped us out with his speed of doing things and helping us hitch up trailer

francis V.
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More efficient gas mileage would be wonderful on the long haul!

ronald C.
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Very helpful personnel. Fare price. Equipment was very clean and serviceable. I would recommend this store for all your hardware needs. They take good care of their customers.

frank W.
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Customer did not leave a comment.

ROXANNA M.
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Our experience at this U-Haul was so POSITIVE! I so appreciated their making our rental convenient for my scheduling and understanding and accommodating with my rental. They came through for us. Jason was so helpful.

George Y.
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Nice people. Represents the company and themselves very well

Alan A.
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Customer did not leave a comment.

RUBEN B.
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NEVER USED A UHAUL TRUCK..VERY CONVENIENT WILL RENT ONE WHEN NECESSARY

Babs G.
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Pick up and drop off was easy. Clerk went over truck and explained everything we needed to know about it plus told us about 24 hour road service. Will definitely rent here again.

Raul R.
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Customer did not leave a comment.

Natalie E.
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This place was pretty good but I only came to this location after waiting almost and hour for the guy to show up at Can too auto place in Harlingen . He was like yea maybe I'll show up at 12:30 when it reserved it for 10:00. I had to drive 6 hours and it set me back on my schedule severely. I wasn't able to to pick the uhaul tip 12:45. Also, woman on the phone told me this uhaul place was only 8 miles from my location and when I put it in my maps it was 18 miles. So 40 min in total. The most inconvenient experience of my life!! Just a horrible experience overall.

RANDY H.
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Very courteous and helpful. Hector was very nice to work with. All in all great people.

Roman M.
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Excellent Customer Service

Jacob B.
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Customer did not leave a comment.

Bud C.
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JOSE V.
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Excellent customer service!!! Very satisfied.... Thank you so much.....

Shannon R.
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JOE T.
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restock as soon As possible .

Rosa M.
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Joe M.
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N/A

JAMES F.
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Customer did not leave a comment.

dave N.
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when refueling the gas gauge was slow to move thus overfilling tank by 1/2 costing me an extra $50.00

dan B.
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CHRIS Y.
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Great very friendly took time to explain my renting agreement and answered all of my questions.

JAY M.
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It was closed.

LEROY E.
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Customer did not leave a comment.

MATTHEW R.
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Drop off was just a random garage...I wouldn't call it clean and inviting, but it was also about what I would expect from a random garage. After-hours drop-off instructions were a bit confusing, but I managed to figure it out.

Shari R.
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Extremely helpful. Pleasant experience from start to finish. Thank you!

Frank C.
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Easy, convenient drop off location with plenty of areas to park vehicles.

Leslie B.
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Customer did not leave a comment.

CHRISTINE P.
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The location was fine. I was really dissatisfied with Uhaul.com itself, though, simply because I had to wait until Thursday to find out what truck I had and when I could pick it up on Saturday. I find that ridiculous since I booked the truck about a month ahead of time. I think it was because where I live, they only have the one-way trucks, but it was still fairly ridiculous.

Linda F.
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Excellent experience! Thank you!

MATT M.
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Customer did not leave a comment.

LOUISE B.
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This is the most professionally operated U-haul that I've used!

BURNET F.
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JOHN T.
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RONALD T.
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closed dropped in lock box

DON S.
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Customer did not leave a comment.

christopher A.
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Vehicle had problems starting for odd reasons. Other then that the delivery was made on time

Ryan S.
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Customer did not leave a comment.

DANIEL D.
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Ensure the power steering fluid is topped off. I had to add fluid before my return trip.

DAVID V.
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DONALD T.
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robert R.
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Only make them pay what is on the invoice, and not anything more. Our invoice showed 62.07, yet amount charged on our bank account was 95.60 and the difference has yet to be credited to our account of 33.53. Please contact us immediatly to resolve this matter. Robert Ruffner/724-549-3436

greg F.
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When did the sales tax in PA go up to 8%???????? That is what I was charged on my credit card.

HAROLD D.
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Customer did not leave a comment.

PERRY Y.
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Great service from really nice people. A credit to U-Haul.

Jay H.
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Customer did not leave a comment.

JODI S.
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MIGUEL M.
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CAROLYN O.
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Faster website access - just a minor item - great place, excellent service.

DAVE S.
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JAY M.
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LISA D.
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SHELLY H.
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LOUISE B.
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The process was efficient and timely, very courteous employee!

REBECCA B.
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Customer did not leave a comment.

DEBORA B.
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I was really Pissed Off that a neighboring u-haul supplyer was contacting me and not willing to transfer my resurved equipment to aamco and just expected me to fufill my reservation through their location. NOT GOOD BUISSNESS.When I have to go through that much foot work to insure that my arrangments are met. The staff at aamco was great about the whole thing, and very acomidating. They made it 'all better'.

shawna S.
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Customer did not leave a comment.

ADAM B.
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Everything was handled very well.

MELISSA R.
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HERMAN S.
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JIMMIE S H.
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Everything worked out great!!!

DAN B.
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IBRAHIM A.
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U-Hual is doing a great job.

FRANK C.
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MICHAEL L.
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I was taken care of by two people. One wrote up the paper work and the other cleaned off the snow and had the truck running:)

DAVID M.
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Owner got a little upset that I called Clymer facility to rent and got rates from them because he wanted to charge me double for renting it from him.

GREG F.
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Customer did not leave a comment.

WYATT P.
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KEEP UP THE GREAT SERVICE

No reviews have been submitted for this location.

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