Customer Reviews for Rio Hondo Lumber & Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rio Hondo Lumber & Supply

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John H. on

Rating:

Customer did not leave a comment.

Donald K. on

Rating:

There was an overall equipment shortage (27 ft trucks) in the Rio Grande Valley. This was not Rio Hondo Lumber's fault. They did their best to locate the equipment and keep me advised. I ended up with only a 20 ft truck but it worked out OK. The left brake and tail light quit working on the auto transport, again no fault of Rio Hondo Lumber, but this created quite a time delay after we were on the road.

Michael S. on

Rating:

Customer did not leave a comment.

willie Z. on

Rating:

Customer did not leave a comment.

Patrick P. on

Rating:

better notice. I rented a truck and trailer a month before I needed it. I got the call the day before I had to pick up at 3pm saying there was no truck there. and if I wanted one I would have to drive almost a hour one way to get it. There is no way you can't tell me in your system you didn't know that a truck wasn't going be available long before 3pm the day before. I could have made better arrangements if I had a better notice. And the person I talked pretty much didn't care it was take it or leave it. This will greatly affected my decision to use U-haul again going forward.

Stan D. on

Rating:

Very friendly and helpful individuals. Super positive attitude willing to do what needed to be done to make sure I was happy.

anthony R. on

Rating:

Customer did not leave a comment.

Michael C. on

Rating:

Great staff, very helpful.

Joy C. on

Rating:

Customer did not leave a comment.

Rene V. on

Rating:

Customer did not leave a comment.

tom J. on

Rating:

Customer did not leave a comment.

Frontis N. on

Rating:

Customer did not leave a comment.

Jorge C. on

Rating:

.

BOBBY DALE C. on

Rating:

Customer did not leave a comment.

fredrick B. on

Rating:

Smooth transaction from start to finish.

Diana S. on

Rating:

Customer did not leave a comment.

ronald C. on

Rating:

Very customer friendly. They take pride in ensuring that the whole experience of picking up and dropping off goes well. I highly recommend this location and would use them again. This was the second time I have used this location and was very satisfied on both occations.

frank S. on

Rating:

Guy who helped us out was great wish I could remember his name, but very courteous and being in a rush he really helped us out with his speed of doing things and helping us hitch up trailer

francis V. on

Rating:

More efficient gas mileage would be wonderful on the long haul!

ronald C. on

Rating:

Very helpful personnel. Fare price. Equipment was very clean and serviceable. I would recommend this store for all your hardware needs. They take good care of their customers.

frank W. on

Rating:

Customer did not leave a comment.

ROXANNA M. on

Rating:

Our experience at this U-Haul was so POSITIVE! I so appreciated their making our rental convenient for my scheduling and understanding and accommodating with my rental. They came through for us. Jason was so helpful.

George Y. on

Rating:

Nice people. Represents the company and themselves very well