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Customer Reviews for River Valley Repairs Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of River Valley Repairs Inc
Steve was fantastic with very thorough details on the rental. Clean truck and very simple pick up/drop off. I would HIGHLY HIGHLY recommend
Steve was great. Hooked up trailer to truck and explained all to know abut using the trailer. Great place to get U haul equipment from. If I need a u haul product again I will see him.
Drop off process was very easy and clear.
Great customer service, great truck and everything from start to finish went perfectly.
Fast service I was out of there in 10 min. Will rent for then again
The best Service and nicest person to deal with. I recommend this location highly. U haul as a company to deal with sucks.
Guys at the shop are great and personable and really helpful.
Nothing
Steve keeps a very clean location. Represents U-Haul well.
I have absolutely nothing negative to say about this location the Representative Steve was extremely professional and very polite!
Great customer service.
As always this is the best and most positive place to go to. Steve should get a medal for excellence.
Lower the mileage rate
Very nice people there
Pick up location was charged at last minute. Had to drive extra 15 miles in order to pick up the truck.
Awesome service
The one comment is that though I choose the location in Lords Valley, PA, I was never notified that the trailer was not available there. Had we not stopped in the day before to check, we would have gone there which is where our storage is only to find no trailer. A phone call from UHual would have been helpful.
Nothing The manager at pickup was so nice he came out and helped me off load trailer into truck before the rain came and we made it just in time and i really appreciated his help. He was very polite also.
Make sure the location the customer chooses actually had the chosen U-Haul. There was an error when I did mine, I reserved it one place, but my order went to another location. Luckily we found all this out before the day I was to pick up the trailer, even if we did have to go further out of our way to get it.
Explain to customers what to do if they have to use an EZ Pass, so they won't get hit with the $30 surcharge
Dropped off rental after hours
YOUR WEBSITE, U-HAUL WEBSITE IS UNFRIENDLY. The local location is great. Local service is great.
Dealer was extremely courteous and helpful. We would highly recommend him to anyone.
River Valley was very friendly and accommodating
You can not improve one of the best U -Haul dealers. Highly recommend :}
Same as above
I have rented from and now dropped off to this location, both times were a pleasure.
Steve was very helpful and thorough. I appreciated the time and consideration.
Ramp gate bolt fastener on the left side does not line up. This makes putting the pin through the flanges to secure the tail gate very difficult. Needs repair.
Steve was fantastic and extremely accommodating. I was in and out in 3 minutes literally.
Steve was awesome! You are lucky to have such a wonderful representative!
Another nice fellow. Very quick drop off.
Not sure but follow the Lord Jesus.
The customer service at this location is excellent. They are friendly and very organized. I would definitely make future rentals at that location.
the owner of the station was very helpful, insightful and full of tips for us. He is a great guy.
Oil the door.....!
great professional service. thank you.
Brand new truck a/c was not working also I was expecting my truck to be down the road from me in liberty ny was not happy that I had to drive an hour away to pick it up!!!!!
Excellent experience.
Staff was very friendly, had a great experience overall.
River Valley does an excellent job in customer satisfaction. The truck was clean and ready to go. No waiting time. It is a surprise as in the past we have had problems with U Haul trucks. But since using River Valley, we could not be happier.
Very good Service!
The staff is outstanding. Extremely friendly and efficient. Would recommend highly to anyone who needed to rent a uhaul.
River Valley runs a business the way you should - service!
If you could, improve the weather, it was horrible. Aside from that - It was great
Good as it gets!
Just a drop off box , no one was around !
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