Very professional gentleman there very knowledgeable.
Patricia G.
Customer Reviews for River Valley Repairs Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dealt with both Doug and Steve who were both very helpful. Great experience!
Victor M.In my 46 years of renting from U Haul this is the best location and the most efficient and nicest person to deal with. He gets 150% positive.
larry B.Nothing
PaulD S.awesome tow buddy safe reliable
dennis D.Steve did a great job. Thank you.
Candace B.The computer system that U haul uses to book and get the truck sucks. With all the money you charge it should be fast. Not a slow process. Invest in a modern system. It was faster yeah s ago when you used triplicate with carbon paper.
larry B.Agent was very helpful and professional. I did understand the policy of available inventory. I believe it could be improved. I had to go outside my immediate area to get my truck but the return was not bad
Paul M.Very good customer service and support
Jessie K.The owner was very helpful from registration to drop off.
Thomas T.This truck needed a major servicing Soft brakes and loose steering
Howard S.Nothing everything was perfect.
Patti W.Steve was fantastic with very thorough details on the rental. Clean truck and very simple pick up/drop off. I would HIGHLY HIGHLY recommend
Conrad N.Steve was great. Hooked up trailer to truck and explained all to know abut using the trailer. Great place to get U haul equipment from. If I need a u haul product again I will see him.
Henry A.Drop off process was very easy and clear.
Daniel A.Great customer service, great truck and everything from start to finish went perfectly.
Robert M.Fast service I was out of there in 10 min. Will rent for then again
EUGENE B.The best Service and nicest person to deal with. I recommend this location highly. U haul as a company to deal with sucks.
larry B.Guys at the shop are great and personable and really helpful.
AMANDA R.Nothing
Ralph C.Steve keeps a very clean location. Represents U-Haul well.
lane J.I have absolutely nothing negative to say about this location the Representative Steve was extremely professional and very polite!
John K.Great customer service.
amy Y.As always this is the best and most positive place to go to. Steve should get a medal for excellence.
larry B.Lower the mileage rate
larry B.Very nice people there
Lori G.Pick up location was charged at last minute. Had to drive extra 15 miles in order to pick up the truck.
Paul F.Awesome service
diane D.The one comment is that though I choose the location in Lords Valley, PA, I was never notified that the trailer was not available there. Had we not stopped in the day before to check, we would have gone there which is where our storage is only to find no trailer. A phone call from UHual would have been helpful.
Blanche B.Nothing The manager at pickup was so nice he came out and helped me off load trailer into truck before the rain came and we made it just in time and i really appreciated his help. He was very polite also.
ALLEN R.Make sure the location the customer chooses actually had the chosen U-Haul. There was an error when I did mine, I reserved it one place, but my order went to another location. Luckily we found all this out before the day I was to pick up the trailer, even if we did have to go further out of our way to get it.
Ashley H.Explain to customers what to do if they have to use an EZ Pass, so they won't get hit with the $30 surcharge
Robert D.Dropped off rental after hours
Paul F.YOUR WEBSITE, U-HAUL WEBSITE IS UNFRIENDLY. The local location is great. Local service is great.
Lois T.Dealer was extremely courteous and helpful. We would highly recommend him to anyone.
jesse B.River Valley was very friendly and accommodating
Thomas J B.You can not improve one of the best U -Haul dealers. Highly recommend :}
BRIAN H.Same as above
Susan S.I have rented from and now dropped off to this location, both times were a pleasure.
MARK S.Steve was very helpful and thorough. I appreciated the time and consideration.
ANGELA J.Ramp gate bolt fastener on the left side does not line up. This makes putting the pin through the flanges to secure the tail gate very difficult. Needs repair.
Jerome K.Steve was fantastic and extremely accommodating. I was in and out in 3 minutes literally.
VINNY N.Steve was awesome! You are lucky to have such a wonderful representative!
JOHN M.Another nice fellow. Very quick drop off.
MARK T.Not sure but follow the Lord Jesus.
VINCENT L.The customer service at this location is excellent. They are friendly and very organized. I would definitely make future rentals at that location.
Nilda M.