Customer Reviews for Rivers Edge Gun & Pawn
(U-Haul Neighborhood Dealer)

144 reviews

1204 N 18th St   Ozark, AR 72949

(479) 667-4206

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 667-4206

1204 N 18th St
Ozark, AR 72949

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great equipment and great friendly service.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

RHETT F. 
Rating:
5.0

Customer did not leave a comment.

RHETT F. 
Rating:
3.0

Customer did not leave a comment.

eric H. 
Rating:
5.0

Very fast return process.

Smith D. 
Rating:
5.0

The staff at my drop off were extremely helpful and made my experience a very good one. I highly recommend these folks.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

Michael N. 
Rating:
2.0

Dropped of truck and placed the keys in the box. Two days later I was charged for keeping the truck an extra day (not true) so I emailed them explaining the time and day I returned the rental. They never responded to my email or called me back. Perhaps they needed my money more than me.

rusty W. 
Rating:
5.0

Customer did not leave a comment.

Shannah H. 
Rating:
5.0

I wasn't at destination.

james J. 
Rating:
5.0

Customer did not leave a comment.

Shane J. 
Rating:
1.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

fred M. 
Rating:
5.0

Customer did not leave a comment.

KAREN B. 
Rating:
5.0

Customer did not leave a comment.

Tules S. 
Rating:
3.0

Customer did not leave a comment.

william K. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
5.0

All was great. Nice people.

leonard S. 
Rating:
5.0

Friendly, helpful, genuinely interested in my situation, Great in every way.

leonard S. 
Rating:
5.0

Customer did not leave a comment.

Fred D. 
Rating:
5.0

Wasn't informed about the electronic equipment check that needs to be done before leaving the lot...for the link that's sent to you has a time limit even though I didn't get the link till 20 mins after I left lot.

Jason J. 
Rating:
5.0

All good

Marty H. 
Rating:
2.0

Was told to park the trailer behind the building this required pulling the trailer down an unmaintained road and parking it in a grass field with numerous other trailers and equipment. The individual was on site, but taking care of his other business. Should have had assistance backing the trailer and unhooking. Road needs graveled and bladed at a minimum. It we had not been in a drying trend, good chance the car or trailer would have become stuck. Would only recommend this place if you have 4W drive or high clearance and the ground dry.

Allen S. 
Rating:
5.0

All great both p/u and delivery location

Marty H. 
Rating:
5.0

Customer did not leave a comment.

Roberta M. 
Rating:
5.0

Customer did not leave a comment.

Phillip P. 
Rating:
1.0

Had willie from clarksville drop off truck on June twenty and riveredge went and charged me a extra day saying it was dropped off a day later I called willie and he had my refund within a few minutes willie was great unloaded truck delivered it to riveredge and took care of the overcharge willie was great I would not recommend anyone going to riveredge they are a ripoff

Constance K. 
Rating:
5.0

Customer did not leave a comment.

Raj P. 
Rating:
3.0

Customer did not leave a comment.

Jessica M. 
Rating:
1.0

Customer did not leave a comment.

Raj P. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

N/A

Norma R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

We love this location, the people are extremely friendly and helpful.

steven D. 
Rating:
5.0

Customer did not leave a comment.

connie M. 
Rating:
4.0

Customer did not leave a comment.

Danetta W. 
Rating:
5.0

Customer did not leave a comment.

mary H. 
Rating:
3.0

Customer did not leave a comment.

Charlie H. 
Rating:
5.0

Customer did not leave a comment.

shena R. 
Rating:
5.0

Customer did not leave a comment.

Courtney P. 
Rating:
3.0

Not sure who was in charge. Guy behind was a redneck smart ass,another guy was very helpful. The whole place looked like a Redneck clubhouse with a lot of guy's just hanging around. Not a regegular U-Haul store

Bob J. 
Rating:
4.0

Customer did not leave a comment.

chris C. 
Rating:
5.0

Customer did not leave a comment.

wiliam N. 
Rating:
5.0

Customer did not leave a comment.

wiliam N. 
Rating:
3.0

Customer did not leave a comment.

joseph M. 
Rating:
5.0

Customer did not leave a comment.

LEANORD M. 
Rating:
5.0

Fast, friendly and efficient!

laura R. 
Rating:
5.0

Excellent customer service. Very pleased.

brian B. 
Rating:
3.0

Customer did not leave a comment.

Darren B. 
Rating:
5.0

Customer did not leave a comment.

Heather S. 
Rating:
4.0

Very helpful

David B. 
Rating:
5.0

Customer did not leave a comment.

Anita D. 
Rating:
3.0

Customer did not leave a comment.

randal S. 
Rating:
2.0

Pick up and return of the auto transport trailer was not in the location that I had requested, I had to travel an additional 100 miles, 50 miles to pick up and 50 miles to return. The rental person, though pleasant, was of no help beyond the paper work. We were told that "the trailer was out back" and we were left to locate, hook up and check out the lights and tires on our own.

Jim T. 
Rating:
4.0

Customer did not leave a comment.

Cedric H. 
Rating:
5.0

Customer did not leave a comment.

Ashley L. 
Rating:
5.0

Customer did not leave a comment.

Whitney T. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

The gentleman was friendly and welcoming!!!

Mona H. 
Rating:
5.0

It was my first time using online and it took dme tme to understand what I was doing

phyllis W. 
Rating:
5.0

very very friendly. Made the entire experience very easy. Will use this location again if the occasion arises.

STEVEN D. 
Rating:
3.0

Customer did not leave a comment.

larry H. 
Rating:
5.0

Efficient staff. Easy to deal with.

Harold H. 
Rating:
2.0

Rental process was to long. Wanting secondary phone number when one isn't available. Agent had less than friendly attitude. Then rented use a defective trailer knowing ahead of time he had one. Didn't bother to see which one was defective before hand. Had to redo rental to get non defective trailer. Not very impressed!!!

TIMOTHY L. 
Rating:
3.0

Customer did not leave a comment.

JOE C. 
Rating:
2.0

it took too long to pick up...he told me the gas was on a little below 1\2 tank...on the contract it said 1\2 and when i turned the truck in yall charged me $34.00 for an 1\8 of tank of gas. Even though it was left the same mark as when i picked it up

Jerry M. 
Rating:
3.0

I really can't honestly comment on this location as it was closed the day I returned the truck. I never spoke with anyone.

Patty H. 
Rating:
4.0

Customer did not leave a comment.

Pamela G. 
Rating:
3.0

Customer did not leave a comment.

MARLENA S. 
Rating:
3.0

Left truck in parking lot and key in drop box

Belva H. 
Rating:
4.0

Customer did not leave a comment.

Larry L. 
Rating:
1.0

I will never go in Rivers Edge pawn ever again. I will NEVER rent anything Uhaul ever again AND I plan on telling ever person I come in contact again to never use these companies ever again. U rip people off charge them twice what was quoted and when I asked why it's because they didn't have the keys.... THE DAM PLACE WAS CLOSED ALL WEEKEND..... .

MICHAEL D. 
Rating:
5.0

make sure that the fuel in the truck is the same when finished, mine was, make sure fuel level is checked on level ground.

BOYD M. 
Rating:
3.0

Customer did not leave a comment.

RAYMOND A. 
Rating:
4.0

Rates for 1 day move were ridiculous

Sunshine H. 
Rating:
2.0

The guy working there really didn't know what he was doing, and I ended up having to call someone else. There is also no dropbox, making it difficult to return after hours (which end at 2pm on Saturday and are closed on Sunday altogether).

Benjamin M. 
Rating:
5.0

Customer did not leave a comment.

AHMAD S. 
Rating:
5.0

Customer did not leave a comment.

Leslie Y. 
Rating:
3.0

Customer did not leave a comment.

TASHA F. 
Rating:
3.0

Customer did not leave a comment.

CAROL W. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
5.0

Havent got a complaint.

DONNA R. 
Rating:
5.0

Everything was just fine.

STEPHEN S. 
Rating:
3.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Great rental folks. Cant see anything that needs to be changed.

leonard W. 
Rating:
3.0

Customer did not leave a comment.

HAROLD R. 
Rating:
5.0

Staff was knowledgeable and helpful.

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

RUFUS M. 
Rating:
5.0

Everything was great. Couldn't think of a thing to improve on. Thanks

TAMMIE W. 
Rating:
3.0

Customer did not leave a comment.

VALERIE M. 
Rating:
3.0

Customer did not leave a comment.

LAVONDA S. 
Rating:
3.0

Used as am emergency drop off

GREGG N. 
Rating:
4.0

Customer did not leave a comment.

SANDRA E. 
Rating:
3.0

Customer did not leave a comment.

maryann B. 
Rating:
4.0

Customer did not leave a comment.

Connie P. 
Rating:
5.0

Customer did not leave a comment.

jacey C. 
Rating:
5.0

Best rental experience Ive ever had. Will tell all my friends. Couldn't have hoped for better service. Thanks for making my move easier.

MARY K. 
Rating:
4.0

Customer did not leave a comment.

Josh A. 
No reviews have been submitted for this location.

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