They were very courteous and helpful.
SUSAN R
Customer Reviews for Riverside Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I think your prices are way too high for one waty trips.
DALLAS CExcellent Customer Service
JAMES RThis is the 3rd time in a month and half we have used the uhaul app that was supposed to make renting easy. It has been a nightmare each time. The app never works. We end up calling support multiple times just to be able to get the truck. What is supposed to be a quick maybe 15 minute max pick up, has turned into over an hour each time just to try and get the truck. The app really needs to be reevaluated. I can say we will never use this again.
JOHN BDelayed checking out the equipment due to poor cellular service. Paper contracts should be maintained as a backup especially since recently cellular service has been down, miore than in recent memory.
Judas PThe check in took a long time because it is all done by mobile phone and cellphone service there isn’t the greatest. There should always be a paper backup especially since some major providers have had service outages.
Judas P