Customer Reviews for Riverside Sporting
(U-Haul Neighborhood Dealer)

667 reviews

1811 N Washington St   Marion, IN 46952

(765) 664-7939

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Services at this Location:

Contact Us

(765) 664-7939

1811 N Washington St
Marion, IN 46952

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Hannah S. 
Rating:
5.0

Nothing

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

The dolly was broken on back side. Taking broken peace back to place I picked up the trailor tommrow. And I did not even use the dozen blankets I borrowed they are still in packaging. They are in pics I took of truck. If I can I'd like refund for dolly and blankets. Everything else was great

Samuel E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

The transaction was smooth no problems. Service was friendly and pleasant. I would recommend to friends.

Keith B. 
Rating:
5.0

The Gentleman running the show there did a great job of serving me

Dennis F. 
Rating:
5.0

Great service. Quick! Easy in and out!!

John B. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Nothing, there is nothing to improve on

Robert B. 
Rating:
4.0

I can't think of anything. Thank you!

BRUCE H. 
Rating:
5.0

Customer did not leave a comment.

BRANDY B. 
Rating:
2.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Devin S. 
Rating:
5.0

Not at all happy i used a prepaid card for my pay check an the money was not put back on there when i left an still at this time i have not received my 42$ im very upset that was our last bit of money will be calling tomorrow about my money

Jeremy M. 
Rating:
1.0

The smell of the store was very off-putting. I had to wait outside until the truck arrived to avoid the smell. The truck was dirty and smelled. I had reserved a dolly but they did.not have one. The attendant was very friendly.

Wendy P. 
Rating:
5.0

Caleb was very helpful and hitched up the trailer and took it off. Took care of me very promptly

Elizabeth H. 
Rating:
4.0

Customer did not leave a comment.

Eumalla L. 
Rating:
4.0

Could not drop the key off in the drop box. Key was too wide to fit in the slot. Had to go drop it off to the person inside.

Tony R. 
Rating:
3.0

Customer did not leave a comment.

MELVIN F. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Jeffery R. 
Rating:
5.0

They are wonderful to work with.

JOSEPH S. 
Rating:
5.0

Chad was great! In and out was real smooth!

bruce P. 
Rating:
5.0

Customer did not leave a comment.

Teresa M. 
Rating:
5.0

Customer did not leave a comment.

Darcie B. 
Rating:
5.0

I use this location often

Rajini B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER O. 
Rating:
5.0

Customer did not leave a comment.

Chris V. 
Rating:
2.0

This was the dirtiest truck I have ever rented. I did not have time to look at it before I drove away. I won't make that mistake again.

Donna B. 
Rating:
5.0

Thank you Chad! Quick in quick out ... so pleased he had one available!

bruce P. 
Rating:
5.0

I choose this location over one that is a closer, because the inside of the building is clean and scent free, which is critical for my health.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
4.0

Customer did not leave a comment.

CANDACE P. 
Rating:
5.0

Customer did not leave a comment.

Meghan D. 
Rating:
3.0

Customer did not leave a comment.

Benjamin R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Easy pickup, easy return

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Jack A. 
Rating:
5.0

Customer did not leave a comment.

CANDICE H. 
Rating:
5.0

Customer did not leave a comment.

Taylor O. 
Rating:
5.0

The app is very cumbersome. It would have been faster to do the paper forms

Michael H. 
Rating:
3.0

Customer did not leave a comment.

Tim B. 
Rating:
3.0

I was told when I rented to vehicle that I could take it back to any location. Then when I chose one, they told me I would be charged double to cost if I did not take it back to the one I was assigned online or by text. I was also not given my cost agreement when I picked up the vehicle. I was told that it was full of gas and it was 7/8 full ($15 less).

DONALD H. 
Rating:
4.0

Customer did not leave a comment.

Billy R. 
Rating:
5.0

Move went fine. Just need to do it all over again next week.

Charles R. 
Rating:
5.0

Very satisfied

Jason D. 
Rating:
4.0

The picture of where the key lockbox is was a little confusing. Everything else was great. Friendly, helpful staff.

Rachel P. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Chad is the best

Robert M. 
Rating:
4.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Wouldn't go to any other uhaul location! Friendly service and very helpful!

Aaron S. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Chuck N. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Larri W. 
Rating:
5.0

Very friendly service. Very pleased with rental facility.

Bradley C. 
Rating:
5.0

Went very smoothly.

Joe S. 
Rating:
5.0

Thanks for the friendly service. I have already recommended you to someone. Tommy, Greentown, Indiana

Tommy W. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Jenny L. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Valerie H. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Alison H. 
Rating:
4.0

Customer did not leave a comment.

Steven Y. 
Rating:
5.0

Customer did not leave a comment.

Bradley C. 
Rating:
5.0

Great experience, good customer service a riverside sporting goods.

Kyle K. 
Rating:
5.0

Customer did not leave a comment.

AARON R. 
Rating:
4.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
3.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Customer did not leave a comment.

Demmie W. 
Rating:
5.0

Keep it fast and simple

Frank H. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

Jaylin K. 
Rating:
5.0

Staff is very friendly, called ahead , had it ready.

James A. 
Rating:
5.0

Customer did not leave a comment.

ANDREA M. 
Rating:
3.0

Truck had just come back from getting serviced and found to be over 2 qts low on oil. The owner of the business went above and beyond getting me going. Thanks guy!

kim P. 
Rating:
2.0

Had to call 800 #. For a stupid reason . So our trip was delayed. The left rear turn signal didn't work they didn't have another. So had to use that one.

Don B. 
Rating:
5.0

The owner was a nice guy!

Taylor F. 
Rating:
5.0

Customer did not leave a comment.

Sam B. 
Rating:
5.0

The people was vary friendly and good people

Dewey G. 
Rating:
4.0

Customer did not leave a comment.

Jackie S. 
Rating:
3.0

Customer did not leave a comment.

WILLIAMFENTON L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
4.0

Friendly and fast everything went smooth again!

Diana W. 
Rating:
3.0

When I reserved a truck I wanted to pick it up at 8:00am. I got an email that said 1:30pm. I called to get that changed and was told 10:00am. So when I went to pick up the 20ft truck wasn't available. Wanted to give me a smaller one. No and no!! Asked them about the 26ft that was sitting in the lot and was able to get it. All worked out but what a hassle!!

jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

BRAD N. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

The staff and Riverside Spirting were just wonderful. They were willing to accommodate my needs.

Lora D. 
Rating:
5.0

Very friendly staff, nice van. No problems. Would Definately rent from this location again.! We were in and out in under 10 minutes.

Diana W. 
Rating:
4.0

Customer did not leave a comment.

Jason W. 
No reviews have been submitted for this location.

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