I was not given the furniture pads I ordered
Kristina B
Customer Reviews for Rivon Gas And Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one at the site
ABRAHAM VThe rental facility was a very small convivence store. The rented box truck was very dirty on the outside and dirty on the inside. Windows inside and out needed to be cleaned.
JUAN AI had rented an auto transport for a car I bought. I tried to return it Saturday evening because I didn’t need for Monday. Morning of Monday the 9th. I tried calling from 8am until 9am. I never got an answer. The gas station attendant told me where to put the trailer. I put the trailer as requested. I went back inside and told the attendant that I needed help unhooking the trailer. He sighed with digust and came outside. I only asked for help because I had shoulder surgery 2 months ago. I still had to jack it up/down and back up again. I had to unhook everything it all myself. I live 2 minutes away from that location. I don’t go this gas for anything ever.
THOMAS WFirst of all send me where the truck actually is. Person helping me at this location made a whole new contract. But, thanks for the partial refund.
Linda SI have trouble with the reservation and costumer service keep me an hour to just give me the code. and they gave me a different drop off location more fast in, into Colorado spring. and for that they charge me more miles. I absolute won't recommend u Haul.
Jose MThe people didn’t know how to give me the keys and I had to change it to use the app. After that they didn’t know where the dolly I paid for was. Wasted over an hour just getting the truck.
Raymundo A