Nothing everything is good perfect customer service
IVAN V
Customer Reviews for RK Auto Body & Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The dolly I requested was not available. He did give me another option, it just wasn't what I originally wanted.
BRANDON GThe drop off location was closed when I dropped off
DONALD VExcellent place to deal with. Would have loved to pick up and drop off at that location.
PAUL MGreat Job RK Auto Body & Sales!
Rafael DDrop off, no one was at the site.
Gordon CThank you for your great customer service and availability of equipment so close to Woonsocket and Providence areas.
Dominique NBest place to rent a U-Haul. Great customer service very convenient very fast and efficient very clean.
Christopher DFriendly and knowledgeable. Make sure the trailer hook up was properly completed before departure. Overall very good.
Joseph dAllow the Truck to be dropped off at a different UHaul Rental Location, especially if that location was the destination point!!! Do not gouge the customer as a penalty if they were to just leave the truck at the Uhaul Destination location;
ralph cWish equipment was in a location closer to home
SCOTT CI was asked if I could bring back truck early so another customer could rent the truck. Returned the truck over 12 hours early and still have to pay mileage due to NH and Maine not having any trucks!
Jason MIt was a convenient location. The steps to rent online was a little tedious.
Scott PNever had better service at a Uhaul location.
Mark PI was not informed I was going to be charged a $20 fee and I returned the van with the correct amount of gas but was charged gas. I will not use this company again.
Dawn LChris was very helpful and accommodating!
Nishan KThey were open. Heard people inside and they wouldn't unlock the door.
Julie DThe location looks like a junkyard with broken couch outside front door and inside is very dirty but the staff are very professional and helpful.
Tamara RHad a great experience the owner of this location extremely helpful extremely friendly very organized I would definitely rent from them again
Christopher DVery good rental process with the extra options and good prices. Very happy with the moving experience.
David MNo coffee / vomit stain and smell would go along way. Basically had to clean it myself so I could drive in it. Disgusting!
BRYAN KThe only problem I have is with you!! Corporate U-Haul. You guys suck!!!!! I had to drive over an hour to pick up my truck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The worst!!
Joshua FAgain, no one was there. I only dropped the keys in the key drop box at 230 pm on Saturday less than 24 hours after I picked the truck up.
CHRISTOPHER DThe service and truck were excellent. The gentleman at the counter was professional and was very instructive on the operation of the truck. The return was also easy and I was not billed any extra as i followed the rules and make sure truck was clean, equipment returned and blankets folded and packaged and gas at the level i received.
Mark SGreat service. Thank you!
Steven OThe truck was terrible in braking and super uncomfortable to drive
Lorinda BVery good representative of U-Haul. I've rented many U Haul trailers and Mark was very accommodating and the most thorough in regards to checking everything.
John BExcellent service I will definitely book again at this location
Hugh RThis trailer was much better than the last one. After using this trailer I realized the last one definitely has something wrong with it.
Joseph RReturn went clean and smoothly
Scott HDriver's seat needs more than just two adjustments. Uncomfortable after only two hours on the road. Will not rent your trucks for a long trip. FYI - I do not have any back problems and am in great health!
John CI've rented many Uhauls from different locations. This was by far my best experience. The staff was extremely knowledgeable and helpful. If you need a Uhaul, this is the place to go!
Charles TThe staff there was extremely knowledgeable and helpful. They solved all of my problems and got me going in no time. I will definitely go back, and I highly recommend them to anyone needing a Uhaul rental.
Jesse DMark was pleasant to deal with. Would recommend to anyone.
Roger LI couldn't have done a better job myself.
Scott POnly issue I encountered was I opted out of the insurance coverage and that was correctly indicated on my reservation. But when the final bill arrived I was charged the highest amount of coverage?? I called and was told it would be corrected. Both people I spoke to were great....just making note of it.
Christopher MNothing. The business owner was beyond awesome and very friendly.
andrew cFriendly, competent, thorough! Great shop!
Stephen PVery professional, and helpful staff. Would use again
Matt cThis place was very knowledgeable and helpful and Friendly.
Arthur J2nd time I used this drop off location they are easy going.
Steven LThere are no markings to indicate that this location is a Uhaul dealer (or if there are, they're really easy to miss). The first time we drove by the location and had to turn around. Better signage would be a very good thing. Additionally the truck needed new wipers and has a pretty noisy exhaust manifold leak (spitting while running).
Jason CWhen returning the trailer, I had to back the trailer in, which was a bit of a challenge. There was not enough room to do a U-turn.
Mark MGreat Customer Service, very professional, helpful, courteous, detail oriented! Thank you RK, for your help and professionalism- Clem
Clement BBetter signage.
Steven L