Customer Reviews for Robins Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robins Service

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Matt A. on

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Derrick J. on

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Heather L. on

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JOE K. on

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have a frequent user program

JOE K. on

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you need a frequent user discount

JENNIFER M. on

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Fast, efficient and super friendly customer service. I won't hesitate to use Robin's Service again!

MARIE L. on

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DAVID P. on

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John B. on

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Disorganized - too many irons in the fire. Not neat or orderly

Ivy R. on

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Jonathan S. on

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The condition of the store could be improved and more inviting.

Quenten H. on

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Rose N. on

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Benjamin B. on

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Super grumpy unfriendly crew. The guy basically yelled at me and said I need to take the trailer to a car wash. Would have gave negative stars if I was able...one star isn’t even deserved.

kim C. on

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teresa S. on

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Every part was just majical.

Ryan K. on

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This was a really good experience all around, Thanks!

CHRISTY B. on

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We reserved a 26' truck but there were none within 150 miles or so. We got a 15' truck & a 6x12 trailer. They accommodated us as well as they could have. They gave us extra days & extra mileage. All very much appreciated!! Thank you Lacey, Amber & Jessica.

Robert K. on

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Carol T. on

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Debroah R. on

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Keely W. on

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I only gave this 3 stars because of the lady who checked me in, she was DELIGHTFUL and easy to work with. The gentleman who helped me load my car only had negative things to say about "us kids and our d*mn oversized tires. Can't read the rules online." When in fact, I DID AS WELL AS BROUGHT MY OWN TIE DOWNS BECAUSE YOUR WEBSITE SAID TO!! How about you try talking TO your customers like a GOOD business owner, instead of under your breath, hoping I don't hear?

JENNIFER H. on

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Elizabeth D. on

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Dropped off over a weekend

greg P. on

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Johnny K. on

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DON G. on

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While hooking up the trailer to my truck, the trailer jack got wedged under the trailer and put a hole in the trailer. (It was frozen to the ground and the owner could not get it to come loose) They sent it out anyways and said it's a good thing I got the insurance. They should have changed the trailer. When I got to my destination in Pennsylvania I had snow all over the inside of the trailer and my belongings. Some of the boxes got ruined, my luggage was we as were the clothes inside. Not really happy about this as it's going to cost me time and money to rewash and rebox everything.

PAMELA E. on

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Shout out to Lacy! Thank you for your professional customer service attitude! You were very flexible and helped us coordinate getting the equipment needed for a difficult move. Big thank you to Paul who helped us with the trailer hook up. We will recommend you & your facility! Bald tires on the truck made for a very tense & difficult drive in a Montana winter!! Truck came from NC to VA to MT. Tire tread was an issue.

michael H. on

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Looked like I was pulling into a junk yard.

teresa S. on

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Everything was just perfect.

adeline K. on

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The gentlemen who helped me was great. He took off the trailer for me which was huge help because I probably wouldn't have been able to do it by myself.