I will never in my life use u haul or their equipment the outrageous pricing is robbery. I returned the truck on a quarter tank and they said it wasn't. They were not even in office when I had to pick the truck up. Thank you for making my life more miserable and putting me more in debt.
terry s
Customer Reviews for Robinson Insurance Agency LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful staff.
Maia YThe location was listed to open at 9am and I arrived there and had to call U-Haul to change my order to mobile pickup. Went through that process and couldn’t get the lock open. Ended up having about an hour talking on the phone with unhelpful tech support. Fortunately the lady from the business came and helped me get it open and then I was able to get on with the checkout. Also did not receive a dolly or furniture blankets and the back of the U-Haul was dirty, covered with leaves.
Jonathan PTraffic was a little fast on that road but other than that it was ok and easy to get the keys. I would say that previous renters should be mindful and fold up the equipment so that the next person can use them. When I looked into the back of the truck, the moving sheets/mats were all over the place. Overall, the truck was great! I got done with all of my moving in just a day and a half. Thanks
Sequoia HI did not return the vehicle to this location, my son-in-law did on 9/4/23.
Robert TThere are lags in the company response. I return the car back to the location I received the truck before the due time. But this was not enough check me out and send the receipt and it took two days to finish this issue.
Mohammed HI would like the inside not have mud and dirty on the floors , really nice lady and great location
LaFrenga RI wouldn’t change a thing I had a great experience.
Denise CWasn’t the lady’s fault! She was wonderful! However the windshield was dangerously slathered in bugs! The back of truck was dirty - the tank was low-but it got me to the gas station so thank God for that!
Hope TTruck was parked on the street. Maybe in a parking lot or side lane would be better. Lots of helpful tips in the truck.
Valentino FHave more vehicles on-site
BILLY RTruck was dirty when I got it
Jada VProcess to get it was a bit of a hassle. However everything went well. Truck was clean and easy
Laevasha RGreat experience!
NICOLE NI needed a dolly and pads.
Lisa B