Customer Reviews for Robinson Motorcars

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robinson Motorcars

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NICHOLAS GRAY B.
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Fantastic and friendly service. Would definitely rent from them again.

GARRY J.
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Customer did not leave a comment.

ANDREW MICHAEL T.
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Aside from U-Haul it's self being all jacked up, the people and overall experience was easy for me. During rental the page kicked me out right at the end and asked me to start over but then didn't let me. But when I called and actually spoke with Robinson's they had my reservation. The pick up was quick and easy and guys was very cool to deal with. Then again the process screwed up on my return but they made that very simple too. He took the keys and everything else he took care of to check it back in. Over all they did great, just not the U-Haul page and process!

Shawn Paul E.
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Customer did not leave a comment.

RALPH ANTHONY S.
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First off if the price is 19.95 to rent for a day you should NOT HAVE TO PAY 190.00 DOLLARS FOR THE FULL PRICE. TOTAL BULLSHIT!!!!!!!!!!!!!!!!!!!!!!!

SARAM A.
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It was a great experience. Everyone was friendly and made the process go smoothly.

Austin B.
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Customer did not leave a comment.

Robert W.
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Customer did not leave a comment.

YVETTE MARIE P.
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Customer did not leave a comment.

SHEHATA M.
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thank you very much for help

RODNEY RUSSELL G.
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Customer did not leave a comment.

DENNISW E.
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Robinson Motorcar is a great place to do business, Highly recommended,

barbara R.
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Customer did not leave a comment.

JEFFREY DEAN B.
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Customer did not leave a comment.

ANDREW LEE S.
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Excellent6th

KEITHTRAVIS T.
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Customer did not leave a comment.

Kehli Marie C.
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The service I received was amazing. My U-Haul dealer was very friendly. Really went out of his way to help me. His communication skill are top notch. Everyone should learn from his customer service skills. I was extremely satisfied.

kaytlynn D.
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Awesome customer service! Highly recommend. We'll be doing business again with Robinson Motorcars very soon!

DENNISW E.
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Robinson Motorcar makes it easy to do business with UHaul Good people and very professional

DANIEL FLEET G.
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Nothing

Derek L.
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I had an Awful experience with the verification process. I was very upset! I used my drivers license I used a passport ID card they had my credit card info and a pic of me, and they wanted a alt phone number in which they called? I live on my own I gave them my moms number who is 74 years old and they called her at 4am. I was not happy she was not happy. I think u-hale needs to work on a better verification process. I was very upset and mad over the person over the app chat (Randi)! Not only would they not answer my questions, I feel I had given more then enough proof of who I was. I think I will check other rental services before I use u-hale again.

christopher B.
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Fast easy and very helpful

Dennis E.
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I have dropped several trailers at Robinson Motorcars in the past 6 months. They are very courteous and a pleasure to do business with.

ELVA MAE C.
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Mr. Robinson was super nice and the rental experience was quick and got us on our way.

JAMES TAYLOR S.
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The person who normally handles the U-Haul rentals was out of the office, and the manager arrived later than the 10:00 am reservation time, and then had to start the systems before I could pick up the truck.

Kevin H.
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Customer did not leave a comment.

JAMES ALFRED T.
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Thank you.

Daniel T.
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Customer did not leave a comment.

Charles William S.
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Great Service as Always

Paige R.
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I originally asked to pick up at a closer location to my home. Made it really inconvenient to go out of my way and have to drive the truck an extra 30miles that I had to pay for. Overall good experience, I self served it all due to Covid-19 but it was fine.

Anthony P.
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Customer did not leave a comment.

Phillip Gregory D.
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I returned the truck after hours and left some personal items in the cab inadvertently. I drove back later that evening and left a note in the door of the cab asking them to contact me so I could pick up the item. I received a text on a Sunday that the door to the cab was unlocked and I could pick up the item. They went above and beyond to assist me. Great customer service!

Dennis E.
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Robinson's Motorcar is very accommodating and make it easy to do business.

Matthew B.
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Nothing to improve, everything was perfect.

Charles C.
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The experience was great! The owner was friendly and provided excellent service. The truck was clean and drove well. I'd recommend this location for sure.

Deanna G.
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Customer did not leave a comment.

Dennis E.
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Customer did not leave a comment.

Kimberly B.
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The dealer was wonderful. The Uhaul customer service Mr. Reed, was terrible. We had to use the 24/7 due to the coronavirus. Mr. Reed called for verification and treated me like I was a criminal. His tone was very condescending. He has no business representing a company like Uhaul.

Jennifer C.
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incorrectly charged after disputing gas level even with pictures attached

Howard B.
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Customer did not leave a comment.

Richard W.
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Probably the best experience with U-Haul that I've ever had in my 40+ years outstanding service and very extremely accommodating

kathleen M.
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This business was thorough and friendly. I had zero issues and I highly recommend them to anyone.

Edward G.
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Customer did not leave a comment.

Charles Eugene L.
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Customer did not leave a comment.

Gail R.
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Customer did not leave a comment.

Dennis E.
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When I dropped off I received no receipt and was told it would be emailed. I was uncomfortable with this because I had no proof I returned the trailer or no proof the trailer was undamaged. I think Uhaul drop locations need to be prepared to provide the customer written documentation they returned the rental and indicate if it was in the same condition as when they picked it up.

ryan C.
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Customer did not leave a comment.

eric O.
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Customer service was exceptional and very friendly.

James B.
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Customer did not leave a comment.

Anita H.
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My original reservation was less than 1 mile from my apartment, but they had no truck available. The representative at the location immediately negotiated a truck as close as possible. Robinson was 10 miles further. Mr Robinson was very friendly and put me at ease. I was able to make the best of the day.

Wade A.
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Customer did not leave a comment.

Abigha O.
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Robinson Motors represented u haul very well

Russell S.
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Courteous, friendly, and professional are just a few words to describe Sean. Improvements? None necessary. It was a pleasure dealing with Robinson Motorcars and will continue to do so for all my future Uhaul needs.

Heather J.
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Customer did not leave a comment.

Sherry M.
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It was an easy pick up and drop off. All went smoothly and personnel was professional and helpful. Keep up the great work!

Nancy C.
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Customer did not leave a comment.

Mark B.
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Stop the ridiculous online return. I took 4 pics of the parking spot b4 it would upload one.

CHRISTOPHER B.
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Customer did not leave a comment.

Leslie D.
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make after hours picknup process easier, maybe validate license at time of reservation so if there are issues they can be remedied at that time

john M.
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Customer did not leave a comment.

Joseph M.
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Took over 2 hours to rent a vehicle I didn't want the $10 coverage it was still added to my bill I come back to get the vehicle I couldn't use the vehicle very unhappy with the entire rental operation situation

Robert C B.
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The rental agent at Robinson's was awesome in and out quickly will use them again

Philip W R.
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Customer did not leave a comment.

Marjorie L.
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great job

Robert Reid Jr B.
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Really nice people to deal with. I had no hassles at all. I will use this particular site if I have to ever rent a truck again

deanna B.
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Nothing, this was an EXCELLENT location and the customer service was first rate!

Fernando V.
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Shawn was excellent! Definately going back here if I need the services again!!

PAUL B.
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There were multiple changes of location sent as to where my pickup of equipment was to occur. They ALL came in AFTER the original time and date. My pickup was supposed to be at 08oo. None of the locations opened before 1000. Robinson Motors opened promptly at 1000, and immediately set about arranging my rental and having the equipment available. During that time, we attempted twice to call the other location I had been transferred to. The phone was not answered. Robinson Motors went above and beyond to make my rental work and were very professional. Paul F Baltrunas 09 July 2019

Jose M.
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Wonderful is very good !!!

No reviews have been submitted for this location.

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