Customer Reviews for Robinsons Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robinsons Hardware

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Patrick B.
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John W.
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Tracy B.
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Stanley G.
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Stacy A.
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CCIA F.
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Karen A.
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This location was very far from my apartment so maybe would work better for someone else. My main problem was that the radio DIDN'T work! It was a very long 5 hours without a radio! I think should be refunded something, even $25 would be good.

CCIA F.
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John G.
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Great service from store manager; he multitasked and assisted with hooking up the trailer tomy vehicle. Great job in looking out for the customer.

Mario J.
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Stay the same !!

William A.
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Kathy M.
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Nancy V.
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He was no nice, and very pleasant.

Barbara H.
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I did not know that there was a U-Haul location in Jonesville. This is good to know. The location was very convenient, easy to get to and clean.

John G.
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Vivian C.
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Shannon H.
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KATHY M.
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Bobby S.
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KERRY M.
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Drop off location was nothing but a mudhole , poor location to try to park a truck and trailor , got stuck trying to back trailor over curb into their mud lot.

SHIRLEY T.
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Stop charging for every little thing. Deposit to expensive n whenever da truck is returned, don't expect any kind of descent money back. A total rip off. I will not deal with Uhaul again. I don't know if location even makes a difference at this point. Definitely didn't make my moving experience any easier. Didn't run into this type of problem eight years ago when I used Uhaul to move. I can see charging for mileage if u r going out side of da county, but to go from Jonesville to Union n back is ridiculous. Then u got to have ins n case something happens to da truck. That's another charge. Anybody with common sense is gonna get it. So I feel dat should b added into da price n mileage within da county stopped. U people r bleeding people dry. It's hard enough moving, n then u got to b worried about how many miles they gonna charge u for. The Pitts for me.

DIANE R.
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Too far from Spartanburg to pick up for moving trip to Columbia.

Becky W.
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The service at the location was great. However, the price to use this truck ended up being outrageous. $150 including gas is too much. I regret doing it and will not do it again. Definitely not worth the money, next time we'll be borrowing trucks from friends.

Rachel C.
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I did not appreciate the staff member that helped us preaching to us about his religion while we were in the process of getting the reservation. Although I respect all beliefs that was clearly the wrong time and place and not only made me uncomfortable but delayed my moving process even more.

MARIA H.
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I love going to this store. Everyone is pleasant and inviting. This is a very wonder place.

DOUGLAS N.
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DOUGLAS N.
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robbie J.
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Gentleman called me the next morning and informed me in a polite manner that my miles were over and I would be charged. This happened in the upmost professional manner I could expect. This location has truly been the the best experience I have ever had with u-haul. This one time phone call I had with this location is the only reason I will consider u-haul for other moves.

Lawrence L.
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LAWRENCE L.
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Took us 5 mins to turn in this rental. They inspected it with us and said Thank you!

margaret R.
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THE GENTLEMAN WAS VERY HELPFUL. THE TRUCK WAS READY WENT WE GOT THERE AND IT WAS VERY CLEAN.

Dennis R.
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great place to do business

BUNKY B.
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CHARLES R.
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WILLIAM P.
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DONALD M.
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Keith M.
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MICHAEL J.
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MICHAEL L.
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The only issue was I had to drive 28 miles to pick up a truck which was confirmed to be 3 miles away. The personnel was great to deal with.

david F.
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GWYNNE S.
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JAMES J.
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I fail to purchase insurance.When I went back the next day, they refused to allow me to purchase insurance. Your website states insurance can be purchased with reinspection. I had to drive over 400 miles with no insurance.You need better training for your agents.

Alvin S.
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ramona S.
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RUTH B.
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On this particular truck, the fuel gauge needs to be corrected. Or corrected on computer about amount of fuel in tank.

STEPHANIE V.
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DEANNA K.
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SARAH J.
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MICHAEL H.
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To be fair there was only one man working at the hardware store in Jonesville SC But the truck needed and oil change and servicing. There was a yellow light indicating this. The inside cab was a mess and there was not a 1/4 of a tank in the truck. I do like using u-haul and will not affect future rentals but the the poor guy was the only one operating the store and trying to help me with the rental.

No reviews have been submitted for this location.

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