Customer Reviews for Rockfish Motorsports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rockfish Motorsports

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Glynis S. on

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Patrick P. on

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Ricardo W. on

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Sherry W. on

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Had a great experience overall. Friendly and helpful staff. I ended up returning equipment after hours and it was an easy process, got my finalized receipt the next morning. Would definitely recommend to a friend or anyone needing equipment.

sam C. on

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Dana C. on

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The only problem was they couldn't find the drop off point so uhaul picked one 40 miles away for me to drop off when there was one 2 miles away

Yvette W. on

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Just make sure you go over after hours return. Other than that, they were very good.

Kathy B. on

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Great customer service!! I needed to keep trailer one more day due to rain and was not charged extra.

William W. on

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Robert L. on

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Samuel R. on

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Gary S. on

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The staff was super friendly. I rented a 6 X 12 trailer. Once we were done with the paperwork he came outside in the rain to hook the trailer up. To ensure it was done properly. Awesome place. It was the only place local that I could find open on a Sunday. Which helped out tremendously. 5 stars across the board.

Barney S. on

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Christopher P. on

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Terry G. on

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Vance N. on

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Steven S. on

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Pamela C. on

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Edward D. on

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Very helpful and super nice

Wanda C. on

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Everything was great fast check in and out

Gerardo B. on

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Diana H. on

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Excellent service

Patricia M. on

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MELVIN O. on

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Lower miles rate for military and retirees

FRANK B. on

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Lana H. on

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Fix the ac. Even the young man knew it had a problem when we returned it. . I didnt mind it not working properly, I would of just liked to have been told. Was a great location for us. Check in and Check out was fast and employees were helpful and kind. All in all I would of gave them 5 ?? had they told me up front about AC system.

SONYA R. on

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Thanks and take care.

QUINTTE M. on

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Rachel G. on

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Savannah C. on

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Charlton B. on

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Kimberly T. on

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Hard to review we dropped the trailer ourselves.

Charlene P. on

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Great service

Samuel A. on

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Christopher D. on

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Windshield was not clean; lots of bug residue. The on-line booking service does not pay attention to my desired pick-up point which was 401 Storage in Raeford, NC. Instead, your computer assigned Rockfish Storage automatically as it is closer to my physical street address, but inconvenient in terms of my movements. Please, when I select a pick-up location, respect it. I'm smarter than your booking computer's algorithm. Love the 15' truck. Well designed and engineered with lots of power and fairly comfortable.

Cicely C. on

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Great consumer service.

Nicholas H. on

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Franklin P. on

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None

FELICIA C. on

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Friendly and helpful

Zeb S. on

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I don’t like it

Jill G. on

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Nice small facility close to home and gas station for easy fill up before returning.. very friendly service.f

Sean H. on

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This comment is not directed to rockfiah motorsports unless they were to notify. The confirmation e-mail I recieved 24hrs prior to pick up originally stated equipment was to be picked up at Taeford Hoke mini storage. I drove 20 mins to said location only to find out that at some point, the equipment pickup location had been changed. I had not recieved an e-mail or call to notify me of location change. As a lesson learned, I would ensure any changes by a uhaul representative of location or equipment, the new issuing location should call or email the customer to inform them. If this is already a standard procedure, then there should be someone from corporate who validates message was sent.

Williams A. on

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Jousha C. on

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Maria B. on

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The staff at this Uhaul were amazing! I know that I paid more then other agencies, however when I move again I will specifically use this location again because of the staff - not the cost. Thank you to the women who was working that day and being the best part of the moving process.

retha M. on

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Joanne M. on

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I had an issue with the windshield wipers and when I returned the truck after driving in the rain, the agent minimized the incident and stated that I could have found a guy to fix the issue, as if it was my responsibilities to repair any issues, that could later be stated that I broke, she was rude. I was not happy with the rates as well.

flint M. on

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Willie P. on

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I use this u-haul everytime I rent. I love this place

Gregory M. on

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I rented a motorcycle trailer from the location and the tire blew out while on the highway. I should have checked the tires prior to signing for the equipment, but tires were worn and needed to be replaced. A U-Haul rep did come pickup the trailer from my current location.

Kylie P. on

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Arthur E. on

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I left an item in the truck as I was locking the truck and didn’t realize it until I dropped the key in the drop box. I called back on Monday morning and asked the staff to check the truck for my property. They found it and held it for me. THANK YOU!

Kenneth K. on

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Leon H. on

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Carmelo Antoni C. on

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Shop was closed and I had a hard time lifting the 6 x 12 close trailer by myself.

DAVID K. on

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Ms Vicky was very helpful, thank you

Sandy H. on

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Nothing that I can think of

Brooke A. on

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They help me ease my mind through a very stressful move with compassion and great customer service.

Dee S. on

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Nelson Q. on

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Robert K. on

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steven B. on

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Willie P. on

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This U-haul has great customer service and great equipment. Don't change a thing.

PEGGY F. on

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The floor of the trailer had some oily substance that got on the legs of the furniture and transferred to my carpet. I would suggest a cleaning of the floor before renting a trailer.

wendi R. on

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Customer service was great and were able help me within minutes.

TINA S. on

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The service here is awesome, very helpful and accommodating to my needs. The lady at the front desk helps me tremendously. The price is always what she quotes me, and the rates are respectable.And I appreciate the great service

Robert A. on

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john P. on

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David J. on

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crystal S. on

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I have rented many U-Haul’s in the past I had requested that I have an appliance dolly was willing to pay for it no didn’t get it so now I have to use a little dolly to move appliances and the truck was 1 1/2 hrs late and then they said they discount it and they over charged me now I have to wait 3-5 days for a refund will think about other options from other companies in the future

michael L. on

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Jose P. on

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TINA S. on

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kevin S. on

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Trailer didn't have a jack stand. Employee had to lift it on to my hitch. It would help them more if it did, so they won't have to struggle.

Willie P. on

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Friendly customer service and a awesome job getting me the equipment.

Whiteford J. on

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DANNY C. on

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Make sure that the trucks are turned back in when they're supposed to be. I got downsized from a 20' truck to a 15' truck because the previous renter failed to turn the truck back in when he was supposed to the day prior, and no one did anything to get the truck returned.

Jeffrey W. on

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69 cents a mile is pretty steep!

Gregory R. on

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EUGENIO A. on

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The attendant was very polite and respectful

Kendall M. on

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Jennifer M. on

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Excellent customer service, very helpful and quick. Thank you very much.

ANGEL S. on

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Thank you so much for your outstanding service that you have provided to me this pass Saturday, Thank you

James P. on

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NAIOMI O. on

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The receptionist and whole crew were awesome. They were courteous and very helpful til the end. When we arrived they already had the vehicle ready for customer inspection. Just awesome and we will definite go back there for further business.

KRIS B. on

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Sahvanah C. on

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Frank D. on

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Alyssa R. on

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Gary M H. on

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Aaron H. on

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Air conditioner was out in the van, was nowhere near comfortable on a hot humid day

Allen D. on

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loree H. on

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lillian P. on

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keep the good work up thank very much

ELENIA H. on

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It was a smooth transaction with Uhaul from beginning to end. Thank you,

ALLEN J. on

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Doug M. on

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Very fast, friendly, and competent service.

BARRY P. on

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Great service.

Edward H. on

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Flat rate

GLEN T. on

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Fix weather trim on right side door frame. It will not stay on!