Rockdale Travel plaza has a gas station, but when I went to drop off the u haul, they didn't have any gas. So would of had to drive 12 miles for 7 gal of gas. Then u haul charges almost twice the price for gas. They also, charged me for an extra day, which I actually had already paid for, when I got my reservation. I hope I don't have to use UHaul anytime soon!
Rita G
Customer Reviews for Rockvale Travel Plaza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Guy working seemed as if I woke him from a deep sleep. If it weren’t for the German Shepard sitting at the front door you would think this location was closed for good. Gentlemen working did get me out with the trailer I selected but not in any hurry.
Mitchell RQuicker check out
Nicholas DThey told me if I got it returned in one day, it would be less than if I had it 3 days. When I returned it before 24 hours, they said it was still the same charge as if I kept it 3 days.
Chris MManager was drunk
Nicholas KAfter hours in a torrential downpour where personnel are only available during my work hours, so, I was less than observant of the location.
Kevin K