Customer did not leave a comment.
Meredith B
Customer Reviews for Rockwell Tobacco & Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was told I had drove an outrageous “83 miles” when I had only drove around 40. I didn’t know that the distance from where I had rented the truck, to my destination in Concord (and back) was “83 miles” They kept insisting that I was wrong or lying. Felt disrespected. Back of the truck had red dirt on the floor which made for a highly unsafe/unsanitary surface. Highly unsatisfied. I highly recommend if anyone use a rental, that you take a picture of everything yourself, including the miles! I will not be returning.
KENDALL HAttendant was very helpful and polite!
Kohle YQuick and easy pickup and drop off.. Highly Recommended
CECIL HStill haven’t received reimbursement for the extra I paid for trailer
TONY RIt would help if they did not lie and give you a run around. I was told that my total included a deposit refund and it was a lie just so we can rent the unit. Very hard to understand the person. I got charged for gas even tho I returned it the same way it was given to me
JORGE MAnswer your phone!😡😡
John M