Customer Reviews for Rocky Mountain Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rocky Mountain Storage

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Christopher C.
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Customer did not leave a comment.

Heather S.
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Truck was blocked in by vehicles and the office was closed. I had to call a number and informed them that the truck was blocked in. I was charged for cleaning when I took pictures and sent them to you showing the vehicle wasn't cleaned when I picked it up. Seems like you just like to charge a cleaning fee to everyone, even though you aren't cleaning the trucks.

Rob U.
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Address is weird to find...Just leaving it out front is even weirder. No room to backup a trailer on a busy road. Wasn't the end of the world, made it work.

Karla C.
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Customer did not leave a comment.

CHRISTOPHER A.
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I get there to drop off the truck and no one is onsite. There was a phone # to call on the door which I did and no one answered. I left a message and never received a return call. I still have not received a return call. After spending 20 minutes on the phone with 1-800-GO-UHAUL Which was no help at all. They said if no one was there that I would have to return it using my phone but that wasn't working.the lady on the phone was no help. I was told that if I drop the keys in the slot without doing the online checkout I would be charged an additional $20. Why should I have to pay more money because the place I was supposed to drop the rental off was closed during normal business hours. I finally just left the keys in the box. I still have not heard from anyone.

Ryan K.
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Location was closed at 3 on a Saturday, location barely had any room to turn around and nowhere to park uhaul or trailer. Location also did not have drop box. Trucks should not be dropped off here until the location is ready and open

No reviews have been submitted for this location.

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