The guy at the pick up location was nice, gave us instructions of where to pick up the truck. The only problem was the maintenance is that there wasn’t any winter tires on the truck, even though we are in November, it was snowing a few days before the pickup date. There was freezing rain the day of the move as well. Really not happy that our lives could of been in danger all because some company didn’t put any winter tires on their truck in bad weather conditions.
vanessa r
Customer Reviews for Rodys Retail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast, easy, was a one stop shop.
HARLEY BWe rented for 24hrs and was told it would be one day charge. We picked up at 3pm Friday and dropped off at 3pm Saturday. We got charged by Uhaul for 2 complete days. Total bullshit! Location should have known but no way to adjust for customer satisfaction.
PHILIP KEasier computer booking
HARRY PFriendly, knowledgeable and very helpful!
Rhea MPhone booking is a bit tedious.
MARK FI answered yes to the above questions, however, because this is not a U-Haul location but rather a ''dealer'' location, I haven't been inside the location and I believe this was their first truck drop off makikng it hard to comment at this point. THat being said, everything went well upon drop off however, the address given to me was wrong and was mentionned to a phone rep.
JEROME M