Customer Reviews for Roethel Group LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Roethel Group LLC

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TIMOTHY V. on

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john m. on

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Phillip T. on

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Joseph C. on

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The trailer was very dirty inside! If you charge a cleaning fee you should have someone actually clean it! It was returned cleaner than we got it.

bernie e. on

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Mark J. on

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Shirley O. on

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Virginia L. on

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Marc M. on

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Very friendly staff, extremely helpful staff!

Tom M. on

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Good and friendly service very professional

Kathy R. on

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Joel D. on

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Corporate needs to have better communication with the pickup location. The vehicle I requested wasn't there and I didn't find out until I called to check 2 days before I needed it, so I was switched to this pickup location. The staff here was extremely helpful and went above and beyond to accommodate me.

Donna E. on

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Extremely accommodating, helpful and supportive of my last minute changes. Thank you all so much for your assistance! Will certainly recommend to others.

Betsy S. on

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This is my third rental from LaurelLee and she is very professional and goes above and beyond helping find the correct size rental trucks for our needs.

DR. MICHELLE V. on

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excellent service

Michael C. on

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Kathy S. on

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STEPHEN H. on

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Andrew C. on

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WENDY C H. on

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Fast, efficient service. Thank you!

Laurel R. on

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They are very helpful and friendly, much nicer than a lot of other uhaul places.

pamela b. on

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John L. on

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MIKE L. on

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Very clean easy to pick up. Great rental.

Sharon S. on

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peter v. on

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They had an extremely difficult time setting up the contract online because the U Haul website was very slow. What should have taken five minutes took twenty. Then the hitch on the trailer tongue was faulty so I had to get a different trailer which ment going through the online contracting process all over again!

Blair R. on

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Friendly service. Great to do business with.

ANDREW M. on

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Anne Marie O. on

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kevin g. on

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