Customer Reviews for Rogers Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rogers Rentals

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Joy B.
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Had to drive almost 3 hours 1 way just to find a U-Haul truck. The location and people were excellent though. Friendly. However, you need to get some trucks to California....

John S.
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Customer did not leave a comment.

Gloria H.
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Customer did not leave a comment.

ROBERT M.
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have more pick up truck rentals. I've had too much truck the last two times I've rented. other than 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

GEORGIA T.
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Roger was very accommodating. He went the extra mike to ensure I was happy with the equipment, knew how to use it and provided advise on how the remove the chains underneath the auto tow first. Roger supported me by staying open until I arrived to pickup the auto. Which meant I had to drive the truck and the auto to get loaded on the auto trailer. This was an unplanned expense for me to get an a dtivet for my car and pay for gas on two vehicles to pick up the auto tow. I was treated unfairly by U Haul. My request is the reimbursement for being mistreated and for the additional expenses to pickup the auto two 136 miles round trip. Also for my delay in travel, which took additional time to reschedule my accommodations along the way. This was a nightmare. I have never been treated like thus by I Haul in all of my years of renting equipment. Please contact me at 1 (323) 449-1300, gajt1019@aol.com, Lawof9626@sbcglobal.net Sincerely, Georgia A Jackson Thompson

DENNIS B.
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Customer did not leave a comment.

Aaron R.
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Issue with the key box automatically opening to give key.

JAMES C.
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Customer did not leave a comment.

Richard E.
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Marilyn P.
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Mary T.
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Roger was friendly and efficient.

Patricia L.
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Customer did not leave a comment.

Deborah A.
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Michele P.
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This place was great I wouldn't change anything thanks.

Mark F.
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N/A

Sherry L.
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Customer did not leave a comment.

Katie O.
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I received a call from Uhaul while I was driving. When I returned the call, the agent asked me to return the truck to bakersfield and that uhaul would give me extra time and extra mileage. I told her that I was offered a savings if I returned it to Ridgecrest, but that I declined because I didn't have the time.She said that the location that I was scheduled to drop at was full and couldn't take the truck. I would need to drive it to Bakersfield. I told her I had a reservation to drop the truck one mile from my house. she finally offered to allow me to drop the truck in Lake Isabella, about 12 miles away. I told her again about my reservation. She said there was no room to park the truck and they couldn't take it. I felt that she was attempting to bully and manipulate me. She told me I could try to drop it off using the app, which I did without incident.

Justin C.
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The office is in disarray with evidence of years of service in a cluttered environment. However, this is just the appearance of the office. Roger was very helpful and knows his stuff. Thanks, Roger.

Paige M.
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Customer did not leave a comment.

peter M.
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Delana M.
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Nothing! The online check out and check in was so much easier than waiting for someone to help you. Also the internet survive had been down since Friday so they said it take awhile. But not meeee! I told them I did it online??? Well he said in that case ...took a pic of my ID and handed me the keys ??

SHERRY N.
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Customer did not leave a comment.

STACEY V.
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Tabatha E.
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William W.
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Customer did not leave a comment.

NORM A.
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Customer did not leave a comment.

Mattew P.
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Roger's Rentals of Wofford Heights where absolutely a pleasure to work with. Polite, professional and informative. They will be the only uhaul I use in kern county.

DIANA T.
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the gentleman who took care of me was very helpful

Jeffrey B.
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No one there on Saturday when drop off was scheduled although their hours showed they should have been open.

DIANE T.
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Customer did not leave a comment.

Richard C.
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It is associated and attached to another business which effects the appearance of the site; however, the equipment was well maintained and easily accessible. Staff was friendly and attentive. The return went smoothly as expected.

MELISSA D.
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Customer did not leave a comment.

Brandon B.
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ANDREA F.
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WILLIAM B.
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harry S.
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I received the very best service from this location. Roger was professional and helpful. Very pleased with the service I received.

Artur K.
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Customer did not leave a comment.

JANINE L.
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Customer did not leave a comment.

KIMBERLY C.
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Customer service is amazing.

Marybeth M.
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See above comment

LAURIE M.
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Service and overall experience was excellent. Mr.Rogers was very helpful and kind. Thank you for your services!!

MARK C.
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Customer did not leave a comment.

Kathleen W.
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Excellent customer service

Perry N.
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Very professional and very helpful and friendly and kind.

Michelle G.
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William H.
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Roger was very helpful with the rental process and it was a pleasure to do businesse with unlike other rental companies i have dealt with in a rush to get u out of there 5 out of 5 stars from me thank u

William H.
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Great Experience

Jonathan H.
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I rented a truck from Roger when I moved here and rented again from him because of the positive experience I had originally. Today was great. Thank you for the prompt, friendly service!

John F.
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Customer did not leave a comment.

RUSSELL V.
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The store was closed where I dropped it off. It was a 25 hr. drop off and I called before hand to let them know that I'd be dropping it off on a Sunday. He was very nice and thanked me for letting him know before hand. ??

LAVORIS D.
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none at the time

jim M.
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Customer did not leave a comment.

Brett G.
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TAYLOR D.
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Kevin G.
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TAYLOR D.
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Anthony H.
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Absolutely great service and atmosphere.

JAMES A.
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PHYLISS H.
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Good helpful people at that location.

Jeff O.
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Customer did not leave a comment.

howard K.
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Tita A.
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I just love Roger and his wife Virginia. I don't care for all the automated stuff. I prefer an interface with a live person. That's how I know if it's a goid business. As long as I live in the Kern River Valley I will continue to use Rogers Rentals when I need to rent a UHaul. Thank you.

CINDY A.
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Customer did not leave a comment.

Donald F.
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Roger was very friendly and helpful. Even though he was full on trucks he allowed me to return my truck to his location Saving me a 10 mile trip with no way to get home. I will recommend Rogers Uhaul

TRACY D.
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Staff was very friendly and helpful.

amber N.
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Customer did not leave a comment.

thomas C.
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Stephen B.
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Roger and is wife run a top notch facility. Friendly, informative, and professional. Would recommend to anyone living in the area.

ALBERT F.
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I was charged for insurance when I had privately. The person was confused on the computer. $35.

Jay T.
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Customer did not leave a comment.

Jeff M.
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Steven D.
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Roger Rocks!

Jill H.
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Roger was very helpful and his customer service went above and beyond the norm.

walter S.
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Roger was very accommodating, got it done fast.

Patty N.
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very helpful in so many ways. Thank you so much for the wonderful experience.

KENNETH C.
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Nothing, I think it was great service and nice people

ALGARA A.
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The staff voluntarily stayed after hours to help me obtain my vehicle. They provide great professional assistance and guidance on how to navigate in the local area.

henri M.
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Customer did not leave a comment.

Kenneth W.
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Carl W.
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Excepted for quoted amount and showed Drivers licenses and was quoted a price and then when I dropped off you charged me a additional price and that took away from my refund. This wasn't our fault they new where I lived.

FRED S.
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Customer did not leave a comment.

Kathleen W.
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Customer did not leave a comment.

Ms. T. N. A.
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I was fortunate to find Roger's UHaul in Wofford Heights, Ca. This place knows what true customer service is. For as long as I continue to live in this area I will always use Roger's place. When I find someone trust worthy I'm a loyal customer. Roger and his wife are the best.

BRADLEY W.
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Roger was very helpful and personable. We had a problem with our wiring, and he loaned me tools and material to fix it without having to come back. Not many would do that...kudos to him!

Patricia T.
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I just loved the online check-in. It cut down the face to face time by a tremendous amount. Good addition to your already fine services.

CHRISTOPHER R.
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Nothing he went above and beyond to help us.

KATHLEEN C.
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Not a thing. Excellent and friendly service.

ROBB A.
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Roger and his Mrs. we're were way cool. He's a huge car guy, so we had a lot to talk about while doing business. He set me up no worries, a handshake or two, I was on my way. No 'snafu'. U-Haul in Wofford Heights, CA. Mahalo, Robb

RICK R.
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Customer did not leave a comment.

JIM W.
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Customer did not leave a comment.

REBECCA A.
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ABEDI H.
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Raymond P.
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Tita N A.
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I really like Rodger and his wife they are an older couple but they definitely know what customer service means. He is very fair, he goes out of his way to make sure you're taking care of and he does things without you even having to ask. Now that it's Customer service. I have always chosen Rodger's Rental to either pick up or drop off my U-Haul because I'm a loyal customer. When somebody can take care of me and my needs that good, I am loyal. I will go out of my way to make sure to use Roger's Rental ever time in the future.

MICHAEL L.
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Roger is very thorough and pleasant to deal with.

TED B.
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You would get more business from me if you had a pick up at Rogers

TANYA B.
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Customer did not leave a comment.

RAYMOND P.
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Customer did not leave a comment.

BONNIE H.
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Customer did not leave a comment.

GREGORY B.
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Nothing

No reviews have been submitted for this location.

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