Customer Reviews for Roma Lpg & Storage
(U-Haul Neighborhood Dealer)

69 reviews

621 E Grant St   Roma, TX 78584

(956) 849-7078

Location Hours

  • Mon-Sat: 7 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 849-7078

621 E Grant St
Roma, TX 78584

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Agent was very professional.

ROBERT H. 
Rating:
5.0

Have a designated marked location where vehicles should be parked for drop-off.

Jorge Q. 
Rating:
5.0

Nothing every thing was great and well attended by Mr Ramirez

DIANA L. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Nothing! Everything is awesome.

EUFEMIA J. 
Rating:
5.0

Customer did not leave a comment.

Alejandra V. 
Rating:
5.0

Customer did not leave a comment.

VICTOR F. 
Rating:
5.0

Excellent service!!

Eufemia J. 
Rating:
3.0

Trailer tire blew out And was bad from the start.. The people that rented the dolly to us were very nice but the dolly was beat up and had poor tires It's not their fault they were just trying to make it happen for us.. Great people and very good to us..

MAX F. 
Rating:
5.0

Customer did not leave a comment.

Navarro J. 
Rating:
5.0

Customer did not leave a comment.

Leonel L. 
Rating:
5.0

Customer did not leave a comment.

Sergio G. 
Rating:
5.0

Customer did not leave a comment.

Ricardo B. 
Rating:
5.0

Customer did not leave a comment.

Raul M. 
Rating:
5.0

Customer did not leave a comment.

Eufemia J. 
Rating:
5.0

Nothing great place

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Luis C. 
Rating:
5.0

Customer did not leave a comment.

jose C. 
Rating:
4.0

Customer did not leave a comment.

Orlan P. 
Rating:
5.0

Great customer service place was closed due to being New Years Day, but Mr. Ramirez was nice enough to open just so we could rent the equipment I needed. I'll recommend this place 110%

Ana S. 
Rating:
5.0

Mr. Ramirez was very friendly and very helpful. He did explain the process, as this was my first time renting a uhaul.

teresa H. 
Rating:
5.0

Your rates are high. Take the people into consideration and make more promotions that will help your customers.

Graciela G. 
Rating:
3.0

Customer did not leave a comment.

Diane R. 
Rating:
5.0

Customer did not leave a comment.

Sandra G. 
Rating:
5.0

Mr. Ramirez, was very helpful explain paperwork and safety about the towing dolly.

Roberto E. 
Rating:
5.0

Customer did not leave a comment.

Luis S. 
Rating:
5.0

great service

Perez A. 
Rating:
5.0

Customer did not leave a comment.

Rating:
4.0

Parking lot to road entrance is rough. Smoother entrance makes for excellent rating.

Debra S. 
Rating:
3.0

Very neighborly, friendly and helpful.

Orlan P. 
Rating:
3.0

Customer did not leave a comment.

ROLANDO G. 
Rating:
5.0

Good!

IRMA M. 
Rating:
5.0

Customer did not leave a comment.

DARIO E. 
Rating:
3.0

Get the owner a better faster computer, internet connection, and or computer training. He's very slow, but he's very friendly and tries to please the customer.

Orlan P. 
Rating:
4.0

Customer did not leave a comment.

ORLAN P. 
Rating:
5.0

Customer did not leave a comment.

ISABEL G. 
Rating:
5.0

Customer did not leave a comment.

CRESENSIO L. 
Rating:
1.0

Customer did not leave a comment.

IAN P. 
Rating:
5.0

Customer did not leave a comment.

heraldo G. 
Rating:
5.0

Everything was good.

Maria H. 
Rating:
5.0

Very good attitude

horace R. 
Rating:
5.0

Customer did not leave a comment.

ANN G. 
Rating:
5.0

Customer did not leave a comment.

JOSE S. 
Rating:
4.0

i was disappointed that we had to rent a much larger truck than was needed due to no availability of the size we did need.

gracie G. 
Rating:
1.0

mucha tardanza con mi reservacion desde julio que no habia truck, yo necesitaba uno 10' y hasta ayer me tuvieron uno pero de 20' vine gastando mas gas ,para solo un comedor que iba mover, el truck tiene damage el volante o la direccional, quiero un reembolso por tan mal servicio , tardanza no lo que yo necesitaba gaste gas que no debia , aparate el truck tenia problema al conducir el volante estaba muy suelto le dije al dealer que no lo rentara asi, pero me dijo que el no podia hacer nada por un reembolso para mi ,mi numero en ekl trabajo es 9564871700 hasta las 6pm de lunes a viernes

MARIA S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS G. 
Rating:
3.0

Customer did not leave a comment.

ISMAEL B. 
Rating:
5.0

Customer did not leave a comment.

Manuel H. 
Rating:
5.0

Customer did not leave a comment.

FABIAN E. 
Rating:
5.0

The gentleman there was very kind and friendly. I really appreciated his help! Great customer service from this location!

ANNABEL A. 
Rating:
5.0

Customer did not leave a comment.

Velma V. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL V. 
Rating:
5.0

Don't let the customer lose all their money due to a computer error or server being down. Hand write a contract.....then the customer will be on their way not out the movers money and out of work because they lost 2 days due to the server being down and credit their card back if the experience cost them more than the rental in the first place.

DONNIE W. 
Rating:
4.0

Customer did not leave a comment.

Fabian E. 
Rating:
4.0

Customer did not leave a comment.

Fabian E. 
Rating:
4.0

Customer did not leave a comment.

Jesus C. 
Rating:
4.0

Customer did not leave a comment.

JESUS C. 
Rating:
5.0

Great service , nice staff and best price . I karina GUAJARDO recommend them for your next moving trip

KARINA G. 
Rating:
5.0

Customer did not leave a comment.

Jorge S. 
Rating:
5.0

Customer did not leave a comment.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

WILL L. 
Rating:
3.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

TODO EXELENTE NINGUN COMENTARIO

PEDRO D. 
Rating:
5.0

Customer did not leave a comment.

armondo C. 
Rating:
3.0

My trailor was rented to a local customer the day I was to pick it up at Rogers Texaco in Mission Texas. Your local dealer which is one mile from my home didn't bother to look at his reservation screen on his computer before renting it out for the day. He didn't offer to help me in any way other than to call your reservation office to try and find another. His local line didn't work so I had to make the call on my mobile phone. After 35 minutes of listening to all kinds of ads and constantly hearing how important my phone call was to Uhaul some one finally answered. How important was my call when it takes over 30 minutes for you to answer the phone? I then had to drive 1 hour away to get a trailor. This 2 hr. trip cost almost $50.00 worth of gas. When trying to return the trailor in Richmond tx. I again waited on the phone for 15 to 20 minutes only to be sent to a location that was no longer in existence by aAmad whom I could barely understand but I realized after hearing how important my phone call was to you for the next 15 minutes that you really care. Next I was sent to another location that wasn't open that day. I looked in the yellow pages and found a dealer 10 miles away and was finally successful in returning your trailor. The answer to your question is more operators......and a system that prevents letting a trailor out after it has been reserved.

Rusty M. 
Rating:
3.0

Management was good.

HUMBERTO Z. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL C. 
Rating:
3.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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