Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that helped was very helpful in picking the right rental for my situation
KRISTINA J
Rating:
5.0
Customer did not leave a comment.
Jeffery F
Rating:
5.0
Customer did not leave a comment.
Brittany S
Rating:
5.0
Customer did not leave a comment.
VICKI R
Rating:
5.0
Customer did not leave a comment.
EDWARD A
Rating:
5.0
Customer did not leave a comment.
CHRISTIE F
Rating:
4.0
Customer did not leave a comment.
Chad M
Rating:
4.0
Customer did not leave a comment.
JEFFREY M
Rating:
5.0
Customer did not leave a comment.
MARLIN D
Rating:
3.0
Customer did not leave a comment.
Janice C
Rating:
5.0
Customer did not leave a comment.
RITA W
Rating:
5.0
Ron was very friendly and helpful. All good
Clayton M
Rating:
5.0
great to work with, opened early so we could pickup
RON'S E
Rating:
4.0
Cruise control would be nice.
JOHN G
Rating:
5.0
Outstanding customer service!
david n
Rating:
5.0
Customer did not leave a comment.
KELLY K
Rating:
5.0
Customer did not leave a comment.
Michael F
Rating:
5.0
Customer did not leave a comment.
WARREN K
Rating:
5.0
Customer did not leave a comment.
cassidy m
Rating:
5.0
Service was A-Plus! Very friendly and knowledgeable.
Jennifer M
Rating:
5.0
Customer did not leave a comment.
Susan P
Rating:
5.0
Ron made sure I knew how to get my rental but also made sure I felt comfortable reaching out if there were any problems! Made my move a little less stressful knowing I had someone to call!
Broghan S
Rating:
5.0
When will l receive my deposit refund
Jerry S
Rating:
5.0
We had a great experience with Uhaul. Though there was a minor issue with our first reservation, they still managed to help us and provided another option. We appreciate it.
Erwin C
Rating:
5.0
Customer did not leave a comment.
Jen S
Rating:
5.0
Customer did not leave a comment.
nichole t
Rating:
5.0
Excellent customer service, very friendly made my moving experience less stressful and I would recommend this business to anyone moving very great service!
NICHOLAS C
Rating:
5.0
It was great service an the guy we dealt with explained everything!! I give him a A pluss !!
leon a
Rating:
5.0
The operator of this location was Awesome!!! We’ve used Uhaul multiple times over the years and the service was amazing best we’ve ever had!! Now as for getting our charges and or credits back we have had issues with your company a few times. You all get our funds immediately but, returning the overcharges are not fast. Please ensure you return the funds just as soon as possible. Thank you!
LINDA L
Rating:
5.0
Customer did not leave a comment.
Robbert S
Rating:
5.0
There are no comments that can improve great service that's there.
KENNETH R
Rating:
5.0
Finally got the 5x8 enclsed trailer. Needs better selection.
JACK C
Rating:
5.0
Only had one trailer to rent. Dealer needs trailers.
JACK C
Rating:
2.0
No one was there just like the last time we dropped off poor set up
James L
Rating:
5.0
Customer did not leave a comment.
Alex M
Rating:
3.0
Customer did not leave a comment.
Lindsay S
Rating:
5.0
Customer did not leave a comment.
Patrick H
Rating:
5.0
Customer did not leave a comment.
Doug M
Rating:
5.0
Have user this location several times! Always a great experience. Very personal!
Kathy K
Rating:
5.0
Customer did not leave a comment.
Sean D
Rating:
4.0
Customer did not leave a comment.
Robert W
Rating:
3.0
Customer did not leave a comment.
DANIEL G
Rating:
5.0
Customer did not leave a comment.
Michele F
Rating:
1.0
The seats are uncomfortable, no leg room. Rode like it no shocks. Way over charged. I will never, never rent another U-Haul in my life. I will also tell everyone I know not to rent one!
DALE F
Rating:
4.0
Customer did not leave a comment.
Donna H
Rating:
5.0
Nothing more to do.
CHARLES S
Rating:
5.0
Customer did not leave a comment.
Stuart Y
Rating:
3.0
Customer did not leave a comment.
Shari P
Rating:
3.0
Customer did not leave a comment.
Jill J
Rating:
5.0
Ron was very accommodating and helpful with hooking up the trailer to our pickup. He gave us useful information about how to load the trailer etc. would go there again.
Lynda K
Rating:
5.0
Support Ron. He is great. This is a much needed service in the town of Russell.
AmberElizabeth T
Rating:
5.0
Customer did not leave a comment.
Maricela A
Rating:
5.0
Customer did not leave a comment.
Jim A
Rating:
3.0
Customer did not leave a comment.
Stan S
Rating:
5.0
Would not recommend using the U-Haul app
Pam B
Rating:
4.0
He told me it had half a tank of fuel, and to return it that way. It only had 3/8 tank. U-Haul also changed the pick up location the day before adding 80 miles round trip. Could have been a problem.