It looked very unsafe, like a place where one could be attacked. I answered to the personnel being helpful because I dropped off the vehicle after their closing hour, and didn't meet anybody. However a customer service agent named McKenzie was super helpful and was able to help me retrieve my phone that I locked in the vehicle. She was very professional and friendly and deserves commendation.
OLUSEYI T
Customer Reviews for Rosenberg Auto Repair & Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented and was never asked how many days...I drove it in 3 and ur guy rented me for 6 days plus insurance. The place was such a dive I had to go across the street to buy a ball system.when I dropped trailer off the said no refund...I got screwed over and I'm done with uhaul
KENNETH MThe Uhaul that we had reserved was a disaster! NO one at that location was there to move the Uhaul so we could drive it out - it was stuck behind other trucks. Uhaul 24/7 was able to find one 1/2 mile away after we stood in Texas heat - at the Auto Repair & Body Shop. The attendant was excellent at the Auto Shop!
RICHARD BMake sure vehicle was ready to be checked out when scheduled and correct add on’s were available.
JOHN KThe owner was really nice
CHARLES TDO NOT rental U haul from here I rent u haul and return it in same day but they charge me 2days rental fee Never come back again
WENQI HExpensive for what I used and the company people working there was very rude and over charges me for no reason
DAVID BThis was not a good experience. My appointment was at 9 to pick up the truck and they didn’t arrive until 9:30. The truck also was out of alignment and had service lights on the dashboard.
AMANDA Ocharged me for gas when i was above a quarter tank that i was suppose to return at.
Everett T