Customer Reviews for Rotts Tire & Automotive Svc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rotts Tire & Automotive Svc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Domonick S. on

Rating:

Customer did not leave a comment.

Joel B. on

Rating:

Customer did not leave a comment.

JAMES S. on

Rating:

Customer did not leave a comment.

Steve B. on

Rating:

Customer did not leave a comment.

millard h. on

Rating:

Location was good but U- Haul never contacted me prior to pick up. The location service people were very helpful and I would recommend them highly.

NEIL C. on

Rating:

When a customer declines insurance add on, please don’t add it anyway. I didn’t realize the additional charge until I returned the tow dolly. I was in a hurry and should have double checked the paperwork.

RODNEY H. on

Rating:

After hours drop off. Found an open spot easily. No problems encountered.

LISA C. on

Rating:

Customer did not leave a comment.

ed c. on

Rating:

Customer did not leave a comment.

kathy m. on

Rating:

Customer did not leave a comment.

James R. on

Rating:

Customer did not leave a comment.

Raymond M. on

Rating:

Brake fluid leaked from driver side rear wheel. Large stains on 2 driveways (power washed driveways the day before!). Not a happy camper.

Margaret R. on

Rating:

Customer did not leave a comment.

steve m. on

Rating:

Customer did not leave a comment.

Craig C. on

Rating:

It was closed when I dropped it off

RONALD M. on

Rating:

Just keep doing what you are doing. Everything was great

lamar h. on

Rating:

Customer did not leave a comment.

CHRIS C. on

Rating:

Everything was well organized and very happy with the service.

jason f. on

Rating:

Customer did not leave a comment.

Timothy F. on

Rating:

Very disappointed with the reservation was made using uhaul.com booked it for hwy17 because it was close to my 80 year old parents place who I was help move. I was moved to Surfside Beach the day before, called uhaul to change back to place I wanted Matthew gave me a hard time, I actually canceled reservation called back spoke to Rachel who fixed everything. Well then I get a text where they changed my location again, Then I wanted a 15 foot truck had to take a 20 foot truck and pay more money than planned. Very poor service other than Rachel.

Gary G. on

Rating:

Customer did not leave a comment.

george h. on

Rating:

Nothing. Julie was an excellent customer service rep and handled this rental perfectly.

James W. on

Rating:

Customer did not leave a comment.

Sheldon G B. on

Rating:

Customer did not leave a comment.

Sam G. on

Rating:

Customer did not leave a comment.

Christy Q. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

Nice people

HOWARD P. on

Rating:

Customer did not leave a comment.

THOMAS W. on

Rating:

Customer did not leave a comment.

JOHN B. on

Rating:

Customer did not leave a comment.

JIM C. on

Rating:

Customer did not leave a comment.

mark t. on

Rating:

Overpriced for a local move Less than 20 miles away

LORRAINE M. on

Rating:

The customer service was fabulous. Thank you.

Larry D. on

Rating:

Great gal, location just a little tight also being a fully functioning tire store. Since I once owned 17 of those, I know all too well how much space they take up! They do great for what they’ve got to work with!

VICKY H. on

Rating:

Customer did not leave a comment.

richard s. on

Rating:

Picked up at different location

Joseph C. on

Rating:

Very Helpfull

John B. on

Rating:

Truck was very dirty old food behind seats cab dirty had to wash windows inside and out as they were covered with bugs and dust not pollen related

ALAN K. on

Rating:

second time we rented from them great service a lot of help Julie's one of the best thanks a lot always use U-Haul

Jeff M. on

Rating:

Customer did not leave a comment.

Katherine J. on

Rating:

Customer did not leave a comment.

John B. on

Rating:

Customer did not leave a comment.

Nick M. on

Rating:

I Made a reservation two weeks in advanced. When I went to get the truck they did not have one for me . They Sent me to a store three towns away to get another which cost me extra money and miles .

stanley c. on

Rating:

Customer did not leave a comment.

JODY H. on

Rating:

Rotts Tire and Auto needs garage rehab make over.

Roger H. on

Rating:

Customer did not leave a comment.

norm r. on

Rating:

U Haul 6 x 12 trailer equipment needed to be overhauled or replaced. Door was hard to close and rain water was able to penetrate around the bottom of the door due to poor seal.

LAURA S. on

Rating:

Customer did not leave a comment.

CAROLINA H. on

Rating:

Customer did not leave a comment.

Frederick R. on

Rating:

Dropped off after they were closed did not interact with anyone

alan v. on

Rating:

Customer did not leave a comment.

james s. on

Rating:

Nice staff

james s. on

Rating:

Very satisfied

charles F. on

Rating:

My deadline for return was 1/25/19 by 6pm. I returned the trailer at 5:45pm. The next morning, the employee finally got around to processing my return at 9:04am (obviously right when they opened the next day) and thus charged me for an extra day. This was THEIR screw up and I got screwed out of 30 bucks! I will not rest until they fix this. Totally unsatisfied!!!!! Y’all better refund that bull crap extra day charge!!!

MARTY B. on

Rating:

Customer did not leave a comment.

chris p. on

Rating:

I should have rented from here

William b. on

Rating:

The place is a tire busuness with very limted parking.Its a mess to get in and out of. We pick from the list of movers you gave us and they broke furinture and the owner called us and said he would come look at it We have called him several times and he wont answer the phone and he never showed up.WE tried to give him a bad rating,it wont let us do it. we lost a 1800.00 piece of furinture.Screen your list of mover more closely!!!!!!!!!

JASON B. on

Rating:

Great service at location

JEFFREY R. on

Rating:

Customer did not leave a comment.

nancy d. on

Rating:

Best uhaul dealer ever!

MARSHA T. on

Rating:

Customer did not leave a comment.

denny h. on

Rating:

Customer did not leave a comment.

Lauren C. on

Rating:

Customer did not leave a comment.

STEVEN P. on

Rating:

Customer did not leave a comment.

DWIGHT H. on

Rating:

Excellent service

STEVEN P. on

Rating:

Employees were very helpful.

Paul y. on

Rating:

Customer did not leave a comment.

WILLIAM M. on

Rating:

Customer did not leave a comment.

Kelley S. on

Rating:

Customer did not leave a comment.

Don S. on

Rating:

Customer did not leave a comment.

Rebecca M. on

Rating:

Customer did not leave a comment.

harvey c. on

Rating:

Customer did not leave a comment.

GINA S. on

Rating:

Customer did not leave a comment.

Raymond R. on

Rating:

Customer did not leave a comment.

John N. on

Rating:

Customer did not leave a comment.

Bob H. on

Rating:

Customer did not leave a comment.

William J. on

Rating:

Nothing to improve, as we only needed the truck for 90 minutes and only put 12 miles on the vehicle. LOL

MILDRED B. on

Rating:

Customer did not leave a comment.

Donna C. on

Rating:

Customer did not leave a comment.

Joe B. on

Rating:

All went very well

Ben M. on

Rating:

Customer did not leave a comment.

TOM H. on

Rating:

He made the return very simple. We will probably use them again soon.

William K. on

Rating:

The young lady behind the counter was terrific. She explained everything clearly.

gary d. on

Rating:

Customer did not leave a comment.

WILLIAM M. on

Rating:

Customer did not leave a comment.

WILLIAM S. on

Rating:

It's nice to do business with people who actually care about helping you get your work done.

Dick S. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

INLET A. on

Rating:

Mr Brown and his team are very professional and GREAT to work with. Matt

Jose G. on

Rating:

Customer did not leave a comment.

JOHN S. on

Rating:

Customer did not leave a comment.

DANIEL H. on

Rating:

Awesome service! Polite, respectful, courteous, and fast! When I returned truck, came out to meet me and get me on way home quickly. Couldn't ask for anything better. Thanks for an outstanding experience!

Lewis D. on

Rating:

Customer did not leave a comment.

PALMETTOS OF G. on

Rating:

Customer did not leave a comment.

kenneth d. on

Rating:

My only concern is we reserved a 15 foot truck. When we got there we were given a 26 foot truck. Which used a lot more gas than we had planned for. Costing us more money. Considering we moved clear across the country it really added up.

SAMUEL S. on

Rating:

dropped of after hours--

MIKE T. on

Rating:

Great customer service. I would gladly do business with this location again.

Patrick L. on

Rating:

I was very disappointed in uhaul's policy of charging me a full days rental when I was an hour past surfing in their trailer. It would be much more equitable to pro rate the charge for the actual time you have the trailer This was a local, one day rental and my dropoff time was 2:45 pm. There was not another customer waiting to rent that trailer. In addition they put my time in from when I walked up to the counter, not the 20 or 30 minutes later when the paperwork had been filled out and I was driving off. If you are going to be so severe with your charges and charge a full day for an hour or two, you should be accurate in when the trailer is actually available to the CUSTOMER !

James C. on

Rating:

Fix your trucks. Manifold leak. Gas hog

Jim T. on

Rating:

Customer did not leave a comment.