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Vickie A.
Customer Reviews for Rotts Tire Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A great experience !!!!
Alexander M.Lady at counter was very polite. And entire process was quick and easy.
Darla E.Professional, helpful, and quick.
Jim B.Everyone that works there is friendly and very helpful!!
DAVID W.All was great
Russell L.Return took forever because of all the pictures need and the time it took to upload them
DONALD N.My drop off experience was perfect! The owner was very accommodating.
karl P.Nothing to do with this particular location, but U-Haul itself. I reserved a 15' truck to pick up at 9am on Saturday August 11th. I was running late and contacted the location to inform them at which time I was told that truck wasn't due back until 11:15am. The location owner was fantastic and accommodated me with a 26' truck for the same price, but U-Haul should not have allowed me to book a truck for pickup at 9am that was not due back until over 2 hours later.
Emily G.Great service! Very good explanation of using the equipment. Very helpful staff.
Raymond P R.No place to park truck when returning. Showed woman the bald tires and she said the minimum tread was acceptable by uhaul standards. She came out to inspect truck, bit I told her not to bother as inspection never done at pickup. This was a horrible rental experience. You got your truck back much cleaner than I received it. Very sad.
Kimberly V.Everyone was courteous and helpful. I will definitely use them again.
JAMES S.Explain additional costs in renting a UHaul. I rented 10ft.truck for $19.95. Returned it in about 5 hours. Total billed was $44.85. I see what I was charged for and I did say yes to insurance, but total was a surprise! Suggest more of explanation of costs when renting. Add'l comments....truck and service at Rotts were very good.
janet S.Drop off the truck during off hours. I like this location since it was very close to home.
Orlando A.Very friendly, yet professional. Julie was very helpful. I'd highly recommend this location for your UHaul rental needs.
SCOTT B.What a great pair of people to wait on you. Both were friendly and knowledgeable. They made my whole experience GREAT.
Steven C.The woman was very helpful and handled everything quickly and efficiently. Very friendly.
Stanley S.Unbelievably friendly, helpful and professional. They have a new customer for life!
Nicholas P.Excellent customer service
James A.Excellent customer service!!! I was able to explain my situation and Julie was quick to accommodate and make my experience easier! 5 plus stars 🌟
Valeria W.Very friendly staff! I was pleased with the professionalism and attention to detail. I was impressed enough that I plan to take my vehicles there for repair.
Miriam J.Julia was so friendly and helpful!
Larissa J.Nothing. Julie us amazing to work with! Customer service above and beyond! We won't go anywhere else.
Stacy S.Disappointed that I was charged $20 to drop off after hours. The location is closed Saturday and Sunday.
Gregory G.2nd time renting a U-Haul from Rott's Tire and they are great!!! Super friendly and conveniently located to me so it's quick and easy.
Charles S.We love dealing with Julie we use uhaul alot now and will always use it because of her Julie is great with u-haul customers and makes what ever you got going on easy and simple to deal with no matter where we go we will use Julie and uhaul thank you so much and you have an amazing employee God-bless
Kayla M.I go out of my may to use this location. They are the best!
Leon G.Excellent service
Mary C.They were very nice and had someone there to move the trailer.
HARRY P.Very professional. Great experience again. Ill be back again!!
ROBERT M.Friendly service, would highly recommend
jody L.Nothing they were great
Terry H.Excellent customer service!! Great employee!!!
John A.If I need to rent a UHaul again, I will go to Rott's
David D.Great customer service and friendly staff
miriam D.Rott's made everything easy and the best experience i have had at any Uhaul location!!!
DAVID M.Nothing Julie at Rotts was very pleasant and helpful. She made our move less stressful. Thanks again Julie!!
bob G.Such pleasant staff; could not have asked for a better experience.
Richard W.DO NOT RENT FROM HERE. Very Sketchy and incompetent employee. threatened to fight brother in law who was helping me to resolve the issue. DO NOT RENT From this location . Never got a refund when i did t actually rent the trailer. Terrible customer service. Took about 6 hours with customer service to resolve issues. Unbelievable. I have rented many times before I will never rent from there again I never picked up trailer because I didn't have the correct wiring recipticluwiring for taillightS. I told him I was fine without wiring. Ma aged of Clinto SC P said, oh it's ok with no tail lights but you might get a ticket. I e formed ma Ed from uhaul and have never had An issue, but when this location threatened to call police and asked my brother if he wanted to step outside (to fight) I was over it.
Dianne P.