It went smooth because of the young man at Lux. Rotts is always good. We used the many times.
Steve F
Customer Reviews for Rotts Tire Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off place was not Rott’s in Murrells Inlet. The drop off was U-Haul on Sam Houston in Victoria, Texas. The personnel was very friendly and helpful.
Jo WWayne was excellent in helping me out with the trailer rental I would highly recommend them to others
ANTHONY OOwner was onsite on a Saturday and was very helpful. Would do business again with him.
ROBERT CTrucks were parked a little close together, but other than that, everything was great.
ROD KThey were very friendly and helpful and I would definitely go there again if I need their services thank you
EDWARD Cthe facility was clean, well merchandised and I could tell that there was personal pride and ownership of the staff at this location
RONALD MThe covered trailer leaked in both the front and rear. I drove the trailer approximately 150 miles in the rain and the cardboard boxes located in the front and rear were soaked, including the contents, some of which was paperwork.
JAMES SOnly one service unit capable/willing to remove car from carrier!! Numerous calls with negative results. Time consuming / frustrating.
WILLIAM MQuik convenient drop off.
Scott PDealt directly with Wayne, the owner. He was great! Super accommodating and very personable. Great value. Would totally recommend this business!
Mark BTram was very helpful
JAMES KService was fantastic. Truck was clean and clearly well-maintained. I won't rent from anyone else.
MICHAEL BMaybe the first 25 miles free with no charge per mile
THEODORE DVehicle was in excellent condition, customer service was great. Will be renting from this location the next time I need a U-Haul.
JOHN MHave more staff available on high traffic days.
CHERYLE CVery friendly and helpful.
WILLIAM WEverything was a good experience thank you
WALTER LEverything was great!
Jeffrey MYes hire more people like Wayne brown at the ROtts u hauls. Wayne is a Hugh asset to your organization.
ROBERT CThe guy that help me was very professional, kind and very helpful
LILLY AExpedient accessibility to a truck. Thanks.
GREGORY LThe return was very simple and easy
YLONA IHard to find. Had to return the truck on the edge of a road. Very dirty return desk. Gruff owner.
DAVID BGreat customer service. All questions answered without hesitation
KENNETH VThe folks at Rott's Auto are fantastic. Super helpful and accommodating. I am grateful for their support as I was moving by myself and needed a lot of support. They are so wonderful, I can't say enough good things.
Allison SThe truck was kissing a windshield wiper blade. So make sure everything is taken care of with the truck.
CRAIG AI have rented twice now with this location. I am extremely happy with my experience and would rent again. I would also recommend this location to anyone looking to rent a UHaul.
RANDY FWe were quoted a specific price and guaranteed delivery date. We were told our container would be delivered to our new home, only to find out that it was delivered to the local U-Haul yard and then we had to pay another charge to have it delivered to us AND it was not delivered on time.
Greg RThank you so much for helping me out
NICHOLAS DVery nice staff
DEA MEverything was great
CURTIS RAlways a great experience
SHAWN Calmost lost car off of car trailor ratchet strap broke on rt 95
CARL WA+
Robert MExcellent facility and great people to deal with! Last time I rented, the trailer that was supposed to my rental was late/no show. They went out of their way to find me a trailer at another location. I will always rent from Rotts!
Bryan HThey were extremely helpful to me.
STEVEN Ecustomer service was amazing! something came up and i needed to change from a one way rental to a local rental; she mad a phone call to get permission and made it happen! everything went seamlessly. will definitely be coming back for future moves! love you guys!
Caleb RNothing. Location and staff were great. The equipment I rented was not what I needed even though the dimensions said one thing.
MATTHEW HThis U-Haul company location is always very friendly and clean. The customer service is above and beyond. Highly recommend Five stars.
SHAWN CNo
LAUREL FGo over how truck works. The truck seemed to have 4 square tires, it shook for 500 miles
RUSS DJust the best!
THOMAS FThe staff at rotts tire are excellent I wouldn't rent from any other place
Arthur DThe Best Customer service in South Carolina‼️‼️
RICHARD RBest customer service in South Carolina‼️‼️‼️
SCOTT SIt was a very smooth and great experience. The woman at front desk was helpful and very nice.
LORI BEverything went well, so keep doing what your doing
Ray L