I received excellent customer service! The owner texted me all the details and then I spoke with a representative to actually reserve the unit. Both the owner and representative were great with me. I appreciate the warm service.
Heidi B | ReservationCustomer Reviews for Route 30 Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very fast and efficient check in service via phone and email. I had my unit set up and ready in 10 minutes by phone and email simultaneously!
Michael W | ReservationOverall it was a good experience. Two issues we did have. I didn't see anywhere that this was a location that was not staffed. In line with that, I couldn't buy a lock on location. This was an inconvenience as I had to travel to find a lock and not able to store my items until I had a lock.
WILLIAM G | ReservationVery pleased with all aspects of the renting process. I was happy to find unit 000 looking like new.The location is just a short distance from Malone .
Gerald L | Reservation