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ASSIA C
Customer Reviews for Royal Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was great, but the 24/7 check in is horrible. Will never use again.
Alexander LExcellent customer service!
ALEXANDER DMobile pickup and facilitate having the truck I actually ordered from there. I reserved a 15 footer and the app overall tried to redirect me 30 minutes away to get it
ALEXANDER GI think it would be nice if the car came with a full tank instead of being completely empty.
NICLAS PNothing! Everything went smoothly and the van I rented was perfect!
KATHRYN LThe person was so unknowable that we needed to cancel the pick up and go to a real U-Haul office.
CLAUDIA PU Haul charged me extra money. I would recommend to anybody!
SHA CLocation doesn't look great, but staff was extremely helpful, friendly and welcoming. Easy drop off since you're right at a gas station. Would recommend.
JAELYN SThe family running this business is very friendly and helpful. Nice to work with! Trustworthy
Ashley OTruck was great and the service agent was great too
Jeffrey GFriendly people
ALEJANDRO RI was charged 3 gallons of gasoline for driving the van for 7 miles.
ROBERT LHow convenient it was to drop off at a gas station! I was able to fill up the gas to the level it was originally and return the Uhaul with no fuss. Excellent!
STEPHANIE KHidden per mile fee made this much more expensive than I expected.
Michael SThe people running this location were excellent. I did have a technical issue returning the vehicle but that was due to poor cell reception and the U-Haul app being particularly annoying.
Aaron A