System issues on day of rental prevented my return from being recorded. This caused multiple calls and emails saying I had not returned the equipment and that the rental could be reported as stolen. Investment in system reliability or messaging to indicate issues stemming from system issues, would improve customer experience.
THOMAS H
Customer Reviews for Rugged Container Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Facility and ease of process was excellent. Staff was extra friendly and ensured all aspects were properly addressed for a smooth transaction. Would highly recommend this company.
GUY P