Customer Reviews for Rushing AG LLC
(U-Haul Neighborhood Dealer)

103 reviews

1691 W Broad St   Monticello, MS 39654

(601) 587-7065

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–4 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed

Services at this Location:

Contact Us

(601) 587-7065

1691 W Broad St
Monticello, MS 39654

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–4 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Katrina S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Chris J. 
Rating:
5.0

Customer did not leave a comment.

Betty S. 
Rating:
5.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

JACK L. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

People were kind and friendly.

WANDA S. 
Rating:
5.0

Customer did not leave a comment.

Tony W. 
Rating:
5.0

Clearly post key drop box

Rebecca P. 
Rating:
5.0

Location was easy to find and plenty of room to get around no complaints

STEPHEN R. 
Rating:
5.0

Great. Very professional.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Jo L. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
1.0

The tow dolly I got was not safe the strap broke not even half way thru my trip. I had an awful experience and dont plan on returning as a customer.

Carolyn C. 
Rating:
4.0

Customer did not leave a comment.

Norman R. 
Rating:
5.0

Customer did not leave a comment.

Justina W. 
Rating:
3.0

Customer did not leave a comment.

Bradley M. 
Rating:
4.0

Customer did not leave a comment.

Norman R. 
Rating:
3.0

Customer did not leave a comment.

Melonie J. 
Rating:
5.0

Customer did not leave a comment.

Carla Denise B. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
3.0

Customer did not leave a comment.

Tara V. 
Rating:
5.0

Have better roadside service

Janice W. 
Rating:
5.0

Customer did not leave a comment.

Edgar H. 
Rating:
5.0

Customer did not leave a comment.

mack D. 
Rating:
5.0

Customer did not leave a comment.

CARL R. 
Rating:
5.0

Customer did not leave a comment.

allison S. 
Rating:
5.0

Friendly people, very helpful.

David F. 
Rating:
3.0

Customer did not leave a comment.

dave F. 
Rating:
5.0

Customer did not leave a comment.

Maria E. 
Rating:
5.0

The staff were very helpful, wonderful to deal with.

Linda B. 
Rating:
3.0

Everything was great but I would say get bigger tow dolley and bigger trailer dolley

George C. 
Rating:
5.0

Customer did not leave a comment.

Linda B. 
Rating:
5.0

Customer did not leave a comment.

Janice W. 
Rating:
5.0

Customer did not leave a comment.

DANYELL R. 
Rating:
4.0

Excellent professional service.

Jeffery E. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

Customer did not leave a comment.

Jerry D. 
Rating:
3.0

Customer did not leave a comment.

Tim D. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Steve F. 
Rating:
5.0

Customer did not leave a comment.

SHEREC C. 
Rating:
5.0

Customer did not leave a comment.

Jorganne M. 
Rating:
5.0

Thank you!

Justin M. 
Rating:
5.0

Are working with me on our delay and are very friendly.

Veronica I. 
Rating:
5.0

Customer did not leave a comment.

Roger F. 
Rating:
5.0

As usual, this was NOT the location I chose. You changed my pick-up location for the 5th time out of using you 5 times. Your process is horrendous. It's a shame you basically have a monopoly. I would us ANY other company if I could.

jeff R. 
Rating:
5.0

Customer did not leave a comment.

Melissa T. 
Rating:
5.0

Customer did not leave a comment.

Scarlett I. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

The people there was so friendly! You couldn't have ask for better service!

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Teresa A. 
Rating:
5.0

Will use again in the future! The Staff were cordial and friendly and very helpful and patient!

Jeffery K. 
Rating:
5.0

Customer did not leave a comment.

Kelly G. 
Rating:
5.0

The staff were very helpful, worked with me on times to pick up and return. No suggestions for change. Their location kept me from driving 45 miles to pick up another truck.

Kathryn L. 
Rating:
5.0

Customer did not leave a comment.

John David S. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
4.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Customer did not leave a comment.

edmond L. 
Rating:
5.0

Customer did not leave a comment.

Mary E. 
Rating:
5.0

Very nice associate, helpful and welcomed us to the area. 5 stars

Mary B. 
Rating:
3.0

Online reservation system does not allow for the selection of my vehicle... Chevy Colorado 4WD, Crew Cab, 6ft bed, Z71 package. Sure would help in deciding the recommended trailer options...

John L. 
Rating:
1.0

Im expecting a call from corporate concerning order # 83955718 Please investigate promissory amount $11. +_and my overall experience very unfavorable.

TONIA C. 
Rating:
5.0

Great Job

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

caarl Y. 
Rating:
4.0

Customer did not leave a comment.

Richard V. 
Rating:
4.0

Customer did not leave a comment.

Karen E. 
Rating:
5.0

I had fantastic service! I would recommend them without hesitation!

robin W. 
Rating:
5.0

Mr. and Mrs. Rushing are a delight to deal with and a breath of fresh air after dealing with the hassle of pickup. I expected problems with drop off considering the problems I'd experienced, but they just told me they would handle it all no problem.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

HUBERT P. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Great service

Mary B. 
Rating:
2.0

The owner was complaining about u-haul hasn't been sending him his money back. And he wasn't going to fund u-haul.

clayton J. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Floyd S. 
Rating:
1.0

Our U haul experience was horrible and you should know that because I've already emailed customer service. First, we reserved our truck two weeks in advance and two days before moving we were told we had no truck. Only after I begged then ranted did Uhaul find one an hour and twenty minutes from our home and couldn't guarantee THAT truck. The truck had 1/8 of a tank of gas then the next day Uhaul had the nerve to charge an extra $165.00 charge on our card. I've always used a Uhaul but never again.

Carla R. 
Rating:
4.0

It was easy to pre order by phone. Near where we live. Easy to pick up rental in Mississippi and drop off in Florida. U-haul offered more options than we needed. Affordable, quick, easy, convenient. What more could you ask for.

jackie W. 
Rating:
5.0

Very good service. Thanks

Marvin F. 
Rating:
5.0

Customer did not leave a comment.

michael E. 
Rating:
3.0

The entire system was down when I tried to get my truck and we had to wait 30 mins to get it. Then they charged me $23 more than they were supposed to. Uhaul needs to have a back up system.

Rating:
5.0

Be more predictable about the supply of equipment( original pickup scheduled at Crystal Springs last minute told me that they do not available. Monticello was an outstanding service, good representation of UH. Thank you Jeff keep up the good work

marvin A. 
Rating:
5.0

Customer did not leave a comment.

STEVE L. 
Rating:
5.0

Customer did not leave a comment.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

Derek D. 
Rating:
5.0

good service

aaron S. 
Rating:
4.0

The pickup/return location was changed mid-rental...not the fault of Rushing AG..but the new pickup location was t as convenient to our plans.

David F. 
Rating:
5.0

The truck that was rented has a problem with the steering that makes it dangerous to drive; pulls very badly to the right and in wet weather, this is very hazardous. I was concerned with this and it made me very very uneasy.

Paul B. 
Rating:
3.0

I called traffic out of Jackson and had a very unfriendly experience trying to get help with the reservations I made on line I then called customer service and made an objective complaint got. Reference number 1408875 No one has called me Very disappointed

Rockie N. 
Rating:
5.0

Excellent service at this location, will use again.

Rodney W. 
Rating:
3.0

Customer did not leave a comment.

Tom T. 
Rating:
4.0

Customer did not leave a comment.

Ernie F. 
Rating:
5.0

Good sa is

wayne B. 
Rating:
5.0

Customer did not leave a comment.

randy C. 
No reviews have been submitted for this location.

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