Customer Reviews for S C I Enterprises
(U-Haul Neighborhood Dealer)

455 reviews

907 D St   Lewiston, ID 83501

(208) 798-0401

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 798-0401

907 D St
Lewiston, ID 83501

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome service.

KEVIN G. 
Rating:
1.0

Terrible service. Scummy. Lies about where the gas gauge was and charged us way more for NOTHING. Pathetic servicemen.

ALEXIS O. 
Rating:
5.0

Just one thing. The left side light stop working the next day; don't know what happened but I made it to my destination.!

GILDARDO V. 
Rating:
2.0

Customer did not leave a comment.

Sterling W. 
Rating:
5.0

Customer did not leave a comment.

KATY M. 
Rating:
5.0

Customer did not leave a comment.

CARLA H. 
Rating:
5.0

Customer did not leave a comment.

LEE R. 
Rating:
4.0

Customer did not leave a comment.

EVERETT H. 
Rating:
1.0

we were charged an extra day , plus a ins fee, which we had declined

Tony B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
3.0

When there isn't a uhaul near the destination it costs a lot for the milage locally which shouldn't be the case. It never used to be that expensive for daily local use.

DEVON C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Pretty simple and easy to find

BRAD JOSEPH T. 
Rating:
5.0

Everyone was super friendly and easy to work with. SCI would be the only company I rent from in the future.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

DALE MARVIN B. 
Rating:
5.0

Easy to find location and the people was very friendly.

brenda S. 
Rating:
4.0

Customer did not leave a comment.

Roger N. 
Rating:
5.0

Very friendly gentelman who rented the truck to me. A very easy process!

sonja P. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

I also had phone communication with the U Haul location on Thain in Lewiston that was perfect.

Kevin D. 
Rating:
4.0

Customer did not leave a comment.

ALAN P. 
Rating:
4.0

Customer did not leave a comment.

TENA MARIE C. 
Rating:
5.0

Customer did not leave a comment.

Melody K. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
1.0

When a customer makes a reservation for a specific location, you should honor it. I had to drive 2 hours to the next city to pick up my truck and trailer. I was told I would be given a free day since it took me half the day (2hr to Lewiston ID and 2 hr back to Walla Walla) before I could begin loading. This put me way behind schedule and we were not able to travel until the next morning. Then we did not have enough time to unload and had to keep the truck for 2 addl days. The entire experience was a mess and very inconvient. It costs me lots of extra gas to get the truck from 2hours away. I was given no discount for Uhauls inhability to honor my reservation made 2 weeks in advance. I was very disappointed. I would like a refund on the extra days, as it was Uhauls mistake. Then when I got to the storage, they had given away my 'outside' storage unit and assigned me two smaller inside units. My items would not fit through the skinny doors, so I had to go find another storage at a different company in order to unload the truck. At last the Service clerks were incredibly rude and nasty to several customers. Overall it was one of the worse experiences ever! They finally refunded my storages, but still no price break on the truck rental which there should be given all the trouble I had to go through just to get it.

Judy J. 
Rating:
5.0

Customer did not leave a comment.

KYLE J. 
Rating:
5.0

Customer did not leave a comment.

mary P. 
Rating:
5.0

Entire experience was A+, great customer service. Easy drop off and pick up.

BRANDON W. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Maricris R. 
Rating:
5.0

Handsome customer service man. Friendly too!

Mia R. 
Rating:
5.0

The spring pin holding the ramp retracted came loose as I traveled letting the ramp extend. I stopped as soon as I possibly could and temporarily secured it by using the web strap. Perhaps the keepers should be routinely inspected.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

Reuben M. 
Rating:
5.0

Excellent experiences everywhere with everyone.

VICKI H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
1.0

Bad!

MICHELLE LYNNE R. 
Rating:
5.0

Excellence Service!!!'

Vicki H. 
Rating:
5.0

I cannot think of anything that would improve my experience. It was great from start to finish. Thank you.

Darrell W. 
Rating:
5.0

The entire staff were excellent and really helpful

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Arthur R. 
Rating:
4.0

Customer did not leave a comment.

Ronald R. 
Rating:
4.0

Very limited space. Need more space for equipment.

Dawn E. 
Rating:
5.0

This place was good.

SABRINA A. 
Rating:
5.0

The little gal.was pleasent. Looked like they were remodeling inside

JANUARY T. 
Rating:
4.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Not a thing they were wonderful.

SPENCER E. 
Rating:
5.0

Very friendly, efficient and fair

SPENCER E. 
Rating:
5.0

Customer did not leave a comment.

Krystal J. 
Rating:
5.0

Very awesome In and out fast Completed my work

DOUGLAS K. 
Rating:
4.0

The truck I was reserved for was damaged so he rented me a bigger truck. Which I am grateful for but it cost me a whole lot more in daily fee and miles. I was disappointed that I was not charged the rate for the vehicle I reserved vs. the vehicle ended up with. I was doing him a favor by renting a truck that would have otherwise been sitting there or he would not have offered it to me. Rental car companies do not do this to you. Other than this issue I have no complaints at all about this UHAUL location. Michael Setliff D.C. 956 337 0001

MICHAEL S. 
Rating:
5.0

Very helpful, accommodating, and professional staff.

JULIA S. 
Rating:
3.0

Yard guy was quick about getting my trailer unhitched and just said they'd email me that they checked it in. No proof that I checked it in without any damage.....disturbing.

Al D. 
Rating:
5.0

Customer did not leave a comment.

Dennis G. 
Rating:
4.0

One of the trailer tires should have been replaced before renting it out.

ANN F. 
Rating:
5.0

Customer did not leave a comment.

DALE ALLEN F. 
Rating:
4.0

Nice friendly and easy check out and which service. Thank you so much for your kind business! Sincerely, Aaron Paasch

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
5.0

I cant thinking anything. It was all good

Michael S. 
Rating:
4.0

Customer did not leave a comment.

RANDALL H. 
Rating:
2.0

Upon returning the vehicle, we were treaded as lepers, no receipt, and then within the hour got a final receipt that charged for an extra day even though the contract clearly stated the date and time to return was that day and we were hours early. After calling this location to inquire was told they see the problem but nothing could be done.

William M. 
Rating:
5.0

Customer did not leave a comment.

Lori H. 
Rating:
4.0

Customer did not leave a comment.

SHERRI B. 
Rating:
5.0

I used the website to reserve a small utility trailer with a ramp to transport a 4-wheeler locally. Everything was perfect, ready on time, and easy to pick up. Service was quick and professional, everything you could want from a business.

CHARLES R. 
Rating:
3.0

If a truck doesn't show up then find someone to bring a replacement in. Don't expect the customer to drive major distances to go pick up a different one.

Mitchel N. 
Rating:
5.0

Customer did not leave a comment.

Jennie S. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jennie S. 
Rating:
3.0

the windshield was very dirty inside, and bug covered outside. The representative at this location apologized and stated that the window would crack if she tried to clean it in the heat. I cleaned it in the heat.

JEFFREY VERNE T. 
Rating:
1.0

Have the information online about where to pick up the truck be accurate. This has happened to us twice. We will be considering other companies for our rental needs in the future.

ERIC V. 
Rating:
5.0

Reduce the price, I had to pay twice as much as I did 6 months ago.

ALONZO L. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY D. 
Rating:
5.0

Very nice and helpful!

Craig J. 
Rating:
4.0

Customer did not leave a comment.

RODNEY P. 
Rating:
5.0

This place was awesome, people were awesome! The only one thing is maybe let people know that if they're going to drop off after hours, explain the process of what is going to be asked at checkout on the website. So they don't lock up the truck and put keys in box before they're able to take pics of mileage, like I did. Thank you!

Ricardo M. 
Rating:
5.0

Whole experience was fantastic.

Ronald L. 
Rating:
5.0

Small town friendly and helpful. Very easy and accommodating to work with.

GREGORY B. 
Rating:
5.0

The gal at the front desk was so friendly and helpful.

Trisha H. 
Rating:
5.0

ap for return was great

STEVEN GREGORY L. 
Rating:
5.0

They were extremely friendly!

Patricia T. 
Rating:
4.0

The people were great but something was up with the computer system so they had to cancel our reservation and redo it there. This took about 30 minutes from start to finish.

Shirley L. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL DAVID C. 
Rating:
5.0

Customer did not leave a comment.

CHADRICK B. 
Rating:
5.0

All good! Fast and friendly.

NICHOLAS H. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
Rating:
4.0

Easy location and space for parking and equipment return.

Gregory E. 
Rating:
1.0

Make sure the tires aren't bald, hold air and that the brakes work.

DONALD J. 
Rating:
5.0

Tell us the gas milage.

Mackenna M. 
Rating:
5.0

Customer did not leave a comment.

Cassandra A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
3.0

The rep at this location took one look at the truck and condemned it. He said we drove across the country with an exhaust leak. You should have seen the look on his face when I said I was from New York. He basically said no one else would be renting this truck and we should have never got it. I'm just glad we didn't die going over the Rockies.

PETERHUDSON H. 
Rating:
3.0

When dropping of the uhaul the personnel seemed annoyed and frustrated with us being there. It was not a positive experience.

JOSHUA G. 
Rating:
4.0

Customer did not leave a comment.

DEANNA T. 
Rating:
5.0

Customer did not leave a comment.

Heather G. 
Rating:
5.0

Customer did not leave a comment.

Sijabuliso B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
4.0

Customer did not leave a comment.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
4.0

Customer did not leave a comment.

Colleen L. 
Rating:
5.0

Customer did not leave a comment.

ANDREA M. 
Rating:
5.0

Customer did not leave a comment.

LINDA M. 
No reviews have been submitted for this location.

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