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Charles R.
Customer Reviews for S n K Specialties
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did mobile checkout. They asked for some documents that I wouldn't have with me in my car. If you need those you should ask at reservation, not checkout.
Gary B.This location was very difficult to find. They had apparently changed addresses but there was no signage or anything to indicate where the facility was located.
Deborah B.Great job
ROBERT B.The store was late opening and only 1 elderly lady there and took an hour to get my tow dolly and I did the precheck in
Sherry J.After a 10 hour drive I was instructed to return trailer to location 35 miles out of my way. Was told by agent on phone. The location was open. Waited 45 minutes for personnel to arrive. She could not help at all. Had to jack the thing up myself.
Scott M.She is not always on site, had to arrange a time. Trailer was not accessible when I arrived and trucks had to be moved.
Amy B.No air conditioner there was no way to know. It cut out at higher speeds. Still haven't received my $100 deposit
Ryan M.None needed, Jeannie is Great.
Bill L.Very helpful and efficient.
Horace G.If anything, perhaps if store was open earlier and close later than currently does. That would make picking up and dropping off a bit easier. But considering the self-help process as instructed, it is a great convenience and works well. I hope it can stay in use.
William H.Judy is great!
John R.Judi was so helpful and made everything so easy!!
Amanda B.The nicest person I have ever dealt with. This company will and has gone the extra mile for their customers. I've rented from them in the past and will always use them as my go-to company for all my moving needs. AAA+++
PAUL S.The Uhaul app failed. It would not let me upload the required photo. I tried to get it to work for 15 minutes. Fortunately the on-site manager let me text the photo to her.
Dale F.Great service, highly recommend.
Claudia W.I had an urgent need for a truck and the sales lady was very accommodating.
Donald M.I had a 10:30am reservation. I arrived early and called the number on the rental building at 10:13am. The person didn't arrive onsite to conduct the rental agreement until 10:45am.The floor of the trailer was dirty, person tried to sweep out while I was there but couldn't get it clean. I didn't get out of there until after 11:15am. This caused me to be late for my appt. that I needed the trailer for.
Randall C.Thank you for your excellent customer service. And thank you for looking us a jack to get the trailer off of our truck at your location, when the hydraulic jack on the trailer didn't want to work.
CHASTITY G.Lady I rent from is always so knowledgeable helpful our meet me at a moments notice the best
RICHARD D.Excellent customer service
THOMAS R.