Customer Reviews for S n K Specialties
(U-Haul Neighborhood Dealer)

201 reviews

811 Hwy 441 N Red Bldg   Clayton, GA 30525

(706) 960-2415

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(706) 960-2415

811 Hwy 441 N Red Bldg
Clayton, GA 30525

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 1 pm - 5 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
4.0

Customer did not leave a comment.

FRED R 
Rating:
4.0

Great people to work with at this location as well and the big shaols junction where i picked up the car dolly

Christopher W 
Rating:
4.0

Customer did not leave a comment.

JAMES I 
Rating:
2.0

Have staff on hand at the office to make the whole experience easier and more efficient

BRITTON H 
Rating:
4.0

Customer did not leave a comment.

KURT J 
Rating:
4.0

The return location was changed as I was in route. The new location was 25 miles out of the way and back down the mountain. Please make sure the return location is taking returned rentals before you complete the contract. I paid more to have a more convenient location, and then was told they weren’t accepting return trailers as Inwas ready to return it. Not very convenient at all.

DAVID D 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
4.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Still excellent, but the signage could have pointed to the location better.

John E 
Rating:
3.0

Thr lady needs better customer experience. It's not my responsibility to take pictures and send them to her personal phone. She has a job to perform and that's to check the truck for gas and mileage. She didn't like the fact that I loaded the pictures to Uhaul and not on my personal phone.

Christopher B 
Rating:
1.0

Uhaul had a leak in the roof and soaked most of my belongings. Photos and furniture were ruined. Costing me precious memories of my deceased daughter and a few thousand in furnishings

JAMES C 
Rating:
5.0

Customer did not leave a comment.

Justin F 
Rating:
5.0

Customer did not leave a comment.

DELMAN M 
Rating:
5.0

Customer did not leave a comment.

Shane W 
Rating:
4.0

Customer did not leave a comment.

SCOTT A 
Rating:
5.0

Everything went very well I will rent from here again the lady was very proffesional and curious I was overall pleased thank you

CLIFFORD H 
Rating:
5.0

Had a uhaul computer issue and even though I turned in the truck a day early, I was deemed overdue. Judy in Clayton and Nancy at Uhaul customer service solved the issue. I will use this location again because its convenient.

HENRY H 
Rating:
5.0

It was amazing. It was basically across the street from where we moved. Dropped everything off into the dropbox and was on my way.

JAMES S 
Rating:
1.0

Find someone capable of operating the location. Judy is not capable. Spent 4 hours there just for the paperwork to get ready

David H 
Rating:
5.0

Customer did not leave a comment.

Chris G 
Rating:
4.0

This was a very convenient location for me!

CARL M 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY H 
Rating:
5.0

Customer did not leave a comment.

STEVEN C 
Rating:
5.0

Customer did not leave a comment.

william m 
Rating:
3.0

The people are really nice. The location is very small and has very limited cell phone service to record the information U-Haul needs. You have to drive a couple of miles away before you can use the internet. It’s crazy that you can not assign the drop off location at time of order on the web, or when you pick up the trailer. You have to call the traffic team and they can assign it. Nice people too. But come on U-haul. The drop off locations sometimes are a 2 hour drive from my end location.’ Lots of extra work on uhauls part to fix it. Equipment had a leak

CARTER U 
Rating:
5.0

Let them know if all the “add-on” charges.

Robert S 
Rating:
1.0

Terrible experience.

Daniell M 
Rating:
4.0

Judith was great—made all this work on a frigid day with a winter storm pending!

JOHN S 
Rating:
5.0

Unattended drop off on both occasions, but instructions were clear and I had no problems whatsoever in dropping off the trailer. Even though my internet reception didn't allow me to check over the internet, Judy, was very helpful over the phone and I will definitely use this drop off location again if that's were you need the equipment most. There are several options.

HENRY H 
Rating:
3.0

Customer did not leave a comment.

JACQUELINE A 
Rating:
1.0

I have made a request for a follow up from a territory manager to follow up with me. I think customer service was going to pass on my information. Thank you. My experience was definitely not up to UHaul standards.

JODI S 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

HENRY H 
Rating:
4.0

Customer did not leave a comment.

GARY S 
Rating:
5.0

Customer did not leave a comment.

JODY C 
Rating:
5.0

Judy was very helpful in taking my call on the weekend and explained how I could return the truck after hours.

John H 
Rating:
3.0

Had I gone just 24 miles north into NC, my rental bill would have been $124.95 instead of $166.32 in Clayton, GA. Additionally, I specifically asked for a 5’ x 8’ trailer with a rear ramp door. I was told one was not available within the 50 mile search radius. Finally, I specifically told the Uhaul agent that I needed to return the trailer to Murrells Inlet or Myrtle Beach, SC. So, where did someone plug the return location to? Georgetown, SC (about 28 miles away). Then when I returned the trailer to a Uhaul dealer in Myrtle Beach, I was charged and additional $2.00. Pathetic…

DAVID B 
Rating:
4.0

Judy was extremely helpful and went out of her way to help me when UHaul had my reservation for 10am, but she didn’t open until 1pm

SUE M 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
5.0

Customer did not leave a comment.

James I 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Customer did not leave a comment.

Marcus M 
Rating:
1.0

Customer did not leave a comment.

STACY F 
Rating:
5.0

All perfect. Would like to see radio upgrades. We rent truck for 2200 mile round trip .

William H 
Rating:
1.0

Customer did not leave a comment.

Ken W 
Rating:
5.0

Great service

PAUL B 
Rating:
5.0

Customer did not leave a comment.

Marcus M 
Rating:
3.0

Customer did not leave a comment.

KENNETH L 
Rating:
4.0

Customer did not leave a comment.

DAVID F 
Rating:
5.0

S n K Specialties in Clayton, GA provides excellent communication and fantastic customer service. Judy is dependable, courteous and professional. Highly recommended! ⭐⭐⭐⭐⭐

STEPHEN R 
Rating:
1.0

Customer did not leave a comment.

SANDY M 
Rating:
5.0

Customer did not leave a comment.

Carol W 
Rating:
5.0

Alls good

Clark S 
Rating:
5.0

Customer did not leave a comment.

HERMAN M 
Rating:
5.0

Customer did not leave a comment.

Michelle D 
Rating:
3.0

No personnel on site. However, I like their willingness to support self-turnin.

Daniel K 
Rating:
5.0

Customer did not leave a comment.

Susan W 
Rating:
5.0

Perfect! Five stars across the board!!!

Christopher M 
Rating:
4.0

It would have been helpful to see a U-Haul sign at the entrance to the property directing you left to the correct side of the site. Going to the right makes you drive through some wicked potholes to get around to the site. I see others have made the same comment about this location.

Joseph C 
Rating:
1.0

There was no person on site when I picked up my 6x12' trailer. She called me and instructed me how to hook up the trailer, which had trash in it from the last person. I do not understand why I had to do U-Haul's job and hook up the trailer, chains, and lights myself. Poor experience.

Thomas M 
Rating:
5.0

Customer did not leave a comment.

Luis C 
Rating:
2.0

As a drop off location I liked that there is plenty of room to maneuver. However, not easy to find if you are not familiar with the area so maybe additional signage on 441.

Steven F 
Rating:
5.0

Customer did not leave a comment.

Randy K 
Rating:
5.0

Customer did not leave a comment.

Sam B 
Rating:
5.0

Customer did not leave a comment.

Maxwell C 
Rating:
4.0

UHaul should add a link to a map and directions to their App to make it easier to find the location of pickup and drop locations. It took nearly a half hour to find the drop location in an area of Georgia that we were unfamiliar with.

JOHN M 
Rating:
5.0

Hire more people like Judy.

Randy K 
Rating:
3.0

The location was difficult to find as it was located behind a building with no U-Haul markings on the highway!

russell m 
Rating:
2.0

It's an unmanned facility and we waited 40 minutes for the owner to arrive.

Thomas R 
Rating:
4.0

Customer did not leave a comment.

Chris C 
Rating:
4.0

Customer did not leave a comment.

Don Z 
Rating:
5.0

Love working with Judy. Richard was also helpful. Thank you as well to the Abita Springs team. Everyone was so helpful and really care to be of service. I'll always count on uhaul.

Vincent S 
Rating:
2.0

The lady could not even get out of her truck to check the trailer in.

Marsha D 
Rating:
5.0

Customer did not leave a comment.

VIKKI T 
Rating:
5.0

A little hard to find. A sign would be nice. Hidden on the back side of a large flea market.

Jerry C 
Rating:
4.0

Customer did not leave a comment.

Stan W 
Rating:
5.0

Customer did not leave a comment.

Antonin A 
Rating:
4.0

Customer did not leave a comment.

cleve b 
Rating:
3.0

The location was not staffed but it was easily accessible and the agent was very friendly in our communications

Connie B 
Rating:
5.0

Nothing. Everything went perfectly.

Horace G 
Rating:
5.0

Excellent customer service!!

Lindsey W 
Rating:
5.0

Wouldn't change a thing.

Mark S 
Rating:
5.0

Customer did not leave a comment.

Tom C 
Rating:
2.0

no one was on site at dropoff. previous at this location the lady will not help with trailers. i’m not physically able to move the trailer myself. i don’t recommend dropoff here

karla s 
Rating:
5.0

Nothing. The service is great!

Mark S 
Rating:
5.0

My three experiences were perfect.

Mark S 
Rating:
5.0

Great people. Lady was awesome

CATHY N 
Rating:
5.0

Customer did not leave a comment.

Anthony B 
Rating:
3.0

no staff around. Luckily for us someone was around that had knowledge of trailers and was able to help us decouple the trailer with a jack.

mark f 
Rating:
5.0

Judy was extremely helpful. My experience was perfect!

Mark S 
Rating:
5.0

Customer did not leave a comment.

Christine M 
Rating:
3.0

Customer did not leave a comment.

Frank S 
Rating:
4.0

Customer did not leave a comment.

TODD P 
Rating:
4.0

Customer did not leave a comment.

Denise F 
Rating:
5.0

Customer did not leave a comment.

sandra m 
Rating:
5.0

Great service… don’t change a thing!’

Nash G 
Rating:
4.0

Customer did not leave a comment.

Dan W 
Rating:
2.0

zero human factor! Atrendant/ proprioter was not on site, wanted everything done over the phone. Unit was nearly "lent" to another person even tho I had a reservation. This felt like self checkout at walmart. No personal touch, all tech!

Nathan S 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top