Customer Reviews for Saam's Party Tents

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Saam's Party Tents

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Brian C. on

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Kelly C. on

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Very friendly and an easy drop off. The employee met me before I got out of the truck and had the trailer unhooked in no time. The check out process was extremely fast!

Robert T. on

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Mark was more than helpful. He made sure all connections on the trailer were correct.

Jamie M. on

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Jamie M. on

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Met all my needs and expectations. I will be a repeat customer to this location.

Rofelio G. on

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Perfect transaction...keep the current model! Very pleased with all aspects.

Beth B. on

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MAKESHA I. on

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shakeya R. on

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Frederick H. on

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Saam's Party Tents had helpful staff that took care of the trailer for me. No backing up or unhooking! They went above and beyond.

Judith A. on

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great service, quick response to phone call, truck was in good shape

robert E. on

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David P. on

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Mark W. on

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Mary M. on

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Not all equipment was available at this location but they did not inform me ahead of time.

pedro S. on

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Tyler F. on

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Vanessa M. on

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Very helpful and friendly.

Jessica B. on

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shannon C. on

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Great Service!!

Justin J. on

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This location was great was very friendly and helpful towards a party so that worked out very well the U-Haul website on the other hand felt a little clunky. But was very functional even through Chrome web browser on Android. The trip really felt like a breeze! All in all after transporting and dropping off the trailer.

Daquanna W. on

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Michael J. on

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Could not ask for better customer service, during the dispatch. Very friendly and helpful

Don B. on

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Very Friendly

Jared A. on

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David C. on

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The cab smelled like animal urine, cleaned before drive. There was a vibration in the front end when going over 50 mph, for the drive!! The personnel at this sight were friendly and had the truck and trailer ready when we arrived!

Bill M. on

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When I reserved the truck, two trucks were reserved, the pick up address should have been Fayetteville, but email I received said Wilmington. I called the 1800 number was on hold 20 minutes the guy who answered stated oh that is not my department please hold 30 minutes later I hung up. The next morning a woman from the Wilmington location called me she said she saw the problem and would fix it. She did, thank you to how ever you are. But your online reservations and telephone help lines need a big improvement

Douglas W. on

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Brandon L. on

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No security for trailers, no one around to receive trailer. Based upon location, was worried about theft to trailer and damage to my own vehicle.

Vincent J. on

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Staff were fun, transparent, and helpful! Even first thing in the morning when we were picking up our truck. My gift certificate wasn't registering in the system at first, but they stuck with it until the computer correctly processed it, which was a huge relief.

Mark W. on

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Connie M. on

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Not a thing

Tilie J. on

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NICOLE P. on

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Super friendly and accommodating

Paul R. on

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Great place friendly fast and felixable to help as much and they could !

Dawn R. on

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SHERI G. on

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Drop off location emailed me a blank copy of my receipt and I need it completed with full cost expenses.

Bill B. on

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Fast Drop Off. No problems.

kristin J. on

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rick M. on

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Mildred C. on

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JAMES N. on

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This location was closed when we drop the trailer off. Very clean and nice looking location.

Mark W. on

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Tania A. on

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Ryan C. on

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The gentleman was helpful and friendly. I was checked out quickly and on my way. The 5 x 8 trailer towed perfectly it was stable and smooth on the highway.

Rich W. on

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Joanna G. on

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Facility went above and beyond to make my experience smooth. Highly recommend them!

jeffrey B. on

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Samuel O. on

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Oscar D. on

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Friendly, professional and easy to deal with. Quickest rental I have ever made.

Robert P. on

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Friendly and prompt service. Great location.

Mark W. on

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Frank R. on

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Will P. on

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Great service!!

LAYONDRA M. on

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Nothing! Staff was so helpful!

Elizabeth H. on

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Jerry G. on

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Very good experience. Sally and Mark were great to work with. Thanks, Jerry D. Gregory

Thierry F. on

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Keep up the great customer service

anita D. on

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Everyone was GREAT!! Thanks Fayetteville!!

John M. on

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Jason M. on

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Great service and east to rent from