Customer Reviews for Saam's Party Tents
(U-Haul Neighborhood Dealer)

98 reviews

1022 Marlborough Rd   Fayetteville, NC 28304

(910) 213-3982

Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed

Special Operating Hours

  • 4/17/2021: Closed
  • 4/24/2021: Closed

Services at this Location:

Contact Us

(910) 213-3982

1022 Marlborough Rd
Fayetteville, NC 28304

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed

Special Operating Hours

  • 4/17/2021: Closed
  • 4/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Saams Party Tents was extremely helpful and will defintely use them for every UHaul rental in the future!

Daron S. 
Rating:
5.0

Customer did not leave a comment.

Sylvester P. 
Rating:
5.0

Customer did not leave a comment.

COURTNEY N. 
Rating:
5.0

Customer did not leave a comment.

Chantay D. 
Rating:
5.0

Customer did not leave a comment.

KYLE P. 
Rating:
3.0

Customer did not leave a comment.

CLINTON T. 
Rating:
5.0

Keep up the great customer service!!!! Happy New Year!!!!

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Enrique A. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

The gentleman that helped me with my pickup was amazing! He was patient and helpful throughout the process!

Audrey F. 
Rating:
3.0

There was a gash in the fabric by my feet and hot air from the engine was blowing in on me! It was miserable driving that thing around all day. They only had one truck available to rent. They threw the dolly in the back of the truck and didn't even secure it. The back was not swept out. Overall my worst experience with U-Haul ever.

Shawn L. 
Rating:
5.0

Customer did not leave a comment.

JAMES MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Currie Wayne C. 
Rating:
5.0

No problems. Great trip.

Eugene S. 
Rating:
5.0

I had a rocky go in my previous experience but this was spot on and seamless !! Really appreciated the effort!!!

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
3.0

none

mark E. 
Rating:
5.0

Customer did not leave a comment.

britney C. 
Rating:
5.0

Customer did not leave a comment.

MASON A. 
Rating:
3.0

U-hual website would not allow me to use the online feature to drop my u-hual off after store hours. When I tried to call, there was no answer on the phone.

Colin William S. 
Rating:
5.0

Customer did not leave a comment.

Pat W. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
4.0

Thankful they assisted with trailer tow hook up! Very polite staff. There was some dirt on floor and trash in the truck cabin I discovered after leaving, but was not so bad.

Tamra M. 
Rating:
5.0

They are always so kind and courteous. They have earned our repeat business!

PAT W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Excellent service

Bradley R. 
Rating:
5.0

I believe every6was in order. The service was good and the truck was clean enough.

Althea T. 
Rating:
5.0

Very Nice, Polite and Accommodating!

Lance B. 
Rating:
5.0

Customer did not leave a comment.

Janice Lynn J. 
Rating:
5.0

Extremely helpful!

Karl R. 
Rating:
4.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Excellent customer customer, best yet and I've PCSed a many times.

Kimberly F. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

The owner and employee that assisted with the paperwork and set up was excellent.

Timothy J. 
Rating:
5.0

Customer did not leave a comment.

Arlene M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy P. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Very friendly and an easy drop off. The employee met me before I got out of the truck and had the trailer unhooked in no time. The check out process was extremely fast!

Kelly C. 
Rating:
5.0

Mark was more than helpful. He made sure all connections on the trailer were correct.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Jamie M. 
Rating:
5.0

Met all my needs and expectations. I will be a repeat customer to this location.

Jamie M. 
Rating:
5.0

Perfect transaction...keep the current model! Very pleased with all aspects.

Rofelio G. 
Rating:
5.0

Customer did not leave a comment.

Beth B. 
Rating:
5.0

Customer did not leave a comment.

MAKESHA I. 
Rating:
5.0

Customer did not leave a comment.

shakeya R. 
Rating:
5.0

Saam's Party Tents had helpful staff that took care of the trailer for me. No backing up or unhooking! They went above and beyond.

Frederick H. 
Rating:
5.0

great service, quick response to phone call, truck was in good shape

Judith A. 
Rating:
5.0

Customer did not leave a comment.

robert E. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
3.0

Not all equipment was available at this location but they did not inform me ahead of time.

Mary M. 
Rating:
4.0

Customer did not leave a comment.

pedro S. 
Rating:
5.0

Customer did not leave a comment.

Tyler F. 
Rating:
5.0

Very helpful and friendly.

Vanessa M. 
Rating:
5.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

Great Service!!

shannon C. 
Rating:
5.0

This location was great was very friendly and helpful towards a party so that worked out very well the U-Haul website on the other hand felt a little clunky. But was very functional even through Chrome web browser on Android. The trip really felt like a breeze! All in all after transporting and dropping off the trailer.

Justin J. 
Rating:
5.0

Customer did not leave a comment.

Daquanna W. 
Rating:
5.0

Could not ask for better customer service, during the dispatch. Very friendly and helpful

Michael J. 
Rating:
5.0

Very Friendly

Don B. 
Rating:
3.0

Customer did not leave a comment.

Jared A. 
Rating:
4.0

The cab smelled like animal urine, cleaned before drive. There was a vibration in the front end when going over 50 mph, for the drive!! The personnel at this sight were friendly and had the truck and trailer ready when we arrived!

David C. 
Rating:
5.0

When I reserved the truck, two trucks were reserved, the pick up address should have been Fayetteville, but email I received said Wilmington. I called the 1800 number was on hold 20 minutes the guy who answered stated oh that is not my department please hold 30 minutes later I hung up. The next morning a woman from the Wilmington location called me she said she saw the problem and would fix it. She did, thank you to how ever you are. But your online reservations and telephone help lines need a big improvement

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
2.0

No security for trailers, no one around to receive trailer. Based upon location, was worried about theft to trailer and damage to my own vehicle.

Brandon L. 
Rating:
5.0

Staff were fun, transparent, and helpful! Even first thing in the morning when we were picking up our truck. My gift certificate wasn't registering in the system at first, but they stuck with it until the computer correctly processed it, which was a huge relief.

Vincent J. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Not a thing

Connie M. 
Rating:
3.0

Customer did not leave a comment.

Tilie J. 
Rating:
4.0

Super friendly and accommodating

NICOLE P. 
Rating:
5.0

Great place friendly fast and felixable to help as much and they could !

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Dawn R. 
Rating:
3.0

Drop off location emailed me a blank copy of my receipt and I need it completed with full cost expenses.

SHERI G. 
Rating:
5.0

Fast Drop Off. No problems.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

kristin J. 
Rating:
4.0

Customer did not leave a comment.

rick M. 
Rating:
5.0

Customer did not leave a comment.

Mildred C. 
Rating:
4.0

This location was closed when we drop the trailer off. Very clean and nice looking location.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Tania A. 
Rating:
3.0

The gentleman was helpful and friendly. I was checked out quickly and on my way. The 5 x 8 trailer towed perfectly it was stable and smooth on the highway.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Rich W. 
Rating:
5.0

Facility went above and beyond to make my experience smooth. Highly recommend them!

Joanna G. 
Rating:
4.0

Customer did not leave a comment.

jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Samuel O. 
Rating:
4.0

Friendly, professional and easy to deal with. Quickest rental I have ever made.

Oscar D. 
Rating:
5.0

Friendly and prompt service. Great location.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Great service!!

Will P. 
Rating:
5.0

Nothing! Staff was so helpful!

LAYONDRA M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Very good experience. Sally and Mark were great to work with. Thanks, Jerry D. Gregory

Jerry G. 
Rating:
5.0

Keep up the great customer service

Thierry F. 
Rating:
5.0

Everyone was GREAT!! Thanks Fayetteville!!

anita D. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great service and east to rent from

Jason M. 
No reviews have been submitted for this location.

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