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AMIE T
Customer Reviews for Sac Pack and Ship
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner cancelled my reservation. So it made it hard to rebook. Normally one can drop a trailer off at a location where it’s needed for a discounted price. And this led to a series of being sent over and over to the call centre, who also was poorly trained. I never received instructions of the drop off location. After numerous calls eventually I was sent the details. That area was poorly marked as well. Over all a disappointment.
SPICE LThe staff at this location were incredibly friendly and I would absolutely recommend their store.
SYDNEY CThis store was amazing. The owner and his staff get 11 out of 10 on service!
Karin BThe staff was excellent in customer service.
WILLIAM BPerson was very helpful
AVEDIS GThis has been my best experience dealing with u haul. All the employees were nice and welcoming.
JUSTIN CThey were really kind and very good with customer service!
Caitlyn H