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SABRINA B
Customer Reviews for Safe Ship of Las Vegas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When we dropped off, we had a question regarding the picture.So weak when I spoke with the person working and he was so nice.What to do the whole process and everything was great
Sophia CThe uhaul was perfect I will be renting from them in the future.
ARTURA DExtremely helpful! They called another store when they didn't have equipment and were very pleasant during a stressful time. Very impressive their kindness towards me.
Calena DFinal bill was totally incorrect.
YEN SU-Haul app needs work. Doesn’t work well and it’s slow.
Kirk FDon’t go here to rent a trailer because you won’t find any. They will just send you to another location. And don’t rent a 15’ truck from here unless you like to be charged for items not included in the contract.
Aaron PFriendly staff.
Reynaldo SThe customer service was top tier with multiple sized vehicles available. I will only use this location for my moving needs.
Manisha NExcellent service, best van ever
DIXON Ksmooth check in and out
DERRICK PGreat service
RYAN POverall, it was an excellent experience. Thanks for your help!!!
DERRICK PKeep up the good work.
MANUEL GI think that this was very easy and convenient. The only thing that I can think of is that the trucks are parked in an area that may be hard to maneuver, especially if you're not used to maneuvering a large vehicle and there is traffic there.
Nicholas DNeed a location to drop off the key after closing time.
RHEOLAN AMaybe have the truck I reserved a week earlier available when I pick it up!!! Poor service
ERIK WGreat people great service
DOTAN HThe customer service at this location was more than excellent! I wish I could give them a 100 stars. Benny helped me make my reservation over the phone. He was patient and very polite. He answered all of my questions without making me feel like I had asked a stupid one. I highly recommend going here. Thanks for all your help Benny!!!
Grace HGreat customer service
VAN FNothing
GLENN FFast and friendly! Very helpful! I will continue to do business there!
LISA PExceptional service
Dale BFriendly and helpful.
Pamela MFive Stars 🌟
MARIO YAlways helpful and pleasant to deal with.
LISA PNothing comes to kind
Michael HGracious and courteous
LOREN HRental was smooth Thank you
JANICE MVery nice person to deal with at the counter. Kind and courteous. Knowledgeable !!!
ROBERT RThe truck smelled like weed and it was awful. No one works on site so they are just in a small strip mall lot. Also, the truck was on E and had only 23 miles before running out of gas so I immediately had to go get gas while I had movers waiting for me. I don’t think drove it more than 5 miles. Between the E gas tank and the weed it was NOT great.
Lisa JThe customer service provider was excellent 👍
LINDA EThe guys here are good to deal with...I appreciate their help.
Mariette JSimplified and easier drop off process please.
ILDEBRANDO BExtremely helpful and accommodating - genuinely one of the best customer service experiences I have had.
GARY LStaff was extremely friendly, helpful and efficient. Van was very clean.
Bryceson BGreat customer service
ARPAD LBen, was extremely helpful. He willingly obliged to check us in on 10/12/24 in spite he just had closed the office. He is very customer oriented and most friendly. He is to be commended for he is promoting the U-Haul brand with a good image. Thank you
CLAUDIO INo improvement required. Keep up the excellent customer service!
FRANCIS HThis place have a excellent customer. Service thank you so much for make my moving easy
MARISOL CQuick, fast and friendly. Recommend 1000%
ANTHONY CHonestly it was quick & easy. The guy was super helpful & nice at this location. This is my second time at this location. 5/5 Recommended.
ANDREW MNice customer service and flexible and understanding his customers. Great Job
William NService is always excellent at this location!
ANTHONY ESuper easy check in and out! Friendly and helpful staff. Would highly recommend and will definitely rent here again. 5 stars
ANDREA AEverything was perfect
MAURICIO GPls send our return receipt
ARNOLD LService from attending rep was professional and seamless.
CLETUS EAmazing customer service. Thank you.
VANESSA O