The office was closed, it was hot outside. Online said that it was open. There’s lots of steps to rent a U-Haul if you don’t call ahead of time and hold a U-Haul truck., and that is not understood correctly that way.
Jodi J
Customer Reviews for Safeguard Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the truck is runnung. Ours was dead and would not turn over.
NOAL CExcellent service and a nice inventory of needed moving items
DAVID WThe unit I had did not have washer fluid.
Patty VThe only think I would recommend is to not charge for the utility, I think it could be included in the rent cost
NIZEYIMANA ANothing! Mandy was so helpful and kind.
Jasmine FThe online service was terrible and I am not sure if my truck has been checked in. The customer service was terrible as well. I have not received any verification that the truck has been checked in and have continuously tried calling but no one answers. This is extremely frustrating.
Justin HGreat customer service from the manager of Safeguard Storage. Renting process and return was easy.
Linda DFriendly on time service! Thank you
Ciro GGreat Service.
AUGUST SThe lady was super friendly
Scott BDisappointed with pick up. There was no dolly (needed item). My planning ahead didn’t work. Truck was clean inside, the out side was not clean. As far as easy picking up what a joke. Spent over 45 minutes picking up. Ordered head of time, talked to some one Saturday morning and still had to wait for an approval. I was thinking that all the advance planning was to save time at the pick up.
John LMandy is great to work with and very accommodating and friendly.
Kelly GThe safeguard storage place. it’s located perfect for pick up. And they were so helpful and great through the whole process of the rental. I give safeguard storage a five star rating.
Kenneth CAwesome customer service- the gal who ran the place was very nice and fast at getting our truck and equipment checked in!
Tammy MThank you nothing everything was fine
Ashley FGood luck on your new business!
Michael T