Customer Reviews for Salmon Creek Mini Storage
(U-Haul Neighborhood Dealer)

108 reviews

1905 NE 117th St   Vancouver, WA 98686

(360) 975-7533

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 975-7533

1905 NE 117th St
Vancouver, WA 98686

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kady B. 
Rating:
5.0

It was amazing service. I called at 9:30 a.m. and did everything on the phone and was able to get the correct size uhaul van in an hour! Friendly staff makes it even better.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Jean R.  |  Overall Experience 
Rating:
1.0

This uhaul cost me twice what I expected. It was supposed to be $30 plus mileage with the $14 protection plan. I got the bill today and it's got an additional $59 rental fee and the $28 protection plan. Won't be renting here again. Plenty of other uhaul places that are more upfront on their intended pricing.

CHRISTOPHER S. 
Rating:
5.0

Employees were very friendly and helpful!!

Tamara M.  |  Overall Experience 
Rating:
5.0

I was very impressed with the service we received at this location. I am a frequent customer of Uhaul and have always been satisfied with the experience. Thank you!

Jimmy S. 
Rating:
5.0

Customer did not leave a comment.

Glenda R. 
Rating:
4.0

Customer did not leave a comment.

Curt J. 
Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

Frances M. 
Rating:
5.0

No issues

TIMOTHY A. 
Rating:
3.0

The appliance dolly was in poor shape and would not stand up. It fell over on top of us several times.

Naomi W. 
Rating:
4.0

NA

Theodore D. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Dean A. 
Rating:
5.0

Customer did not leave a comment.

CAMERON K. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
4.0

I was not notified that the pickup location was changed resulting in going to two locations. Christopher will reimburse me $50 for this inconvenience.

Pam G. 
Rating:
5.0

Customer did not leave a comment.

Dave W. 
Rating:
5.0

All employees were very friendly and helpful. I would highly recommend anyone needing to rent a u haul truck and wanting top quality customer service to go into this Uhaul /storage place. Imagene and Sharon were very qualified for their job and they both perform their jobs with utmost confidence.

Tamara M. 
Rating:
5.0

Customer did not leave a comment.

Kristi C. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Melissa N. 
Rating:
5.0

I would just like to thank this location for it's above me beyond customer service and help during the covid-19 pandemic. They were very friendly and helpful through my whole rental experience and were wonderful to speak with. I appreciate their customer service and will strongly recommend everyone I know to rent from this location in the future. Thank you again for your outstanding help and service you provide, especially in this great time of need for our country.

Anthony W. 
Rating:
5.0

Kind lady, friendly cat, convenient service.

Isaac S. 
Rating:
5.0

Appreciated the service, professional and quick. Sharon is awesome! Thank you

Jamie D. 
Rating:
5.0

Excellent customer service. Great experience

Erik K. 
Rating:
5.0

Customer did not leave a comment.

Imogene P. 
Rating:
4.0

Nice, efficient service

Melody C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
4.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Friendly and great customer service.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Lowanda G. 
Rating:
5.0

Customer did not leave a comment.

Kristey H. 
Rating:
4.0

Customer did not leave a comment.

Nadine R. 
Rating:
5.0

First time I have gotten real customer set in a long time

Amber S. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Great experience. Thank you!

Abigail H. 
Rating:
5.0

Great customer service. I will definitely come back to this location should I require your services.

Todd C. 
Rating:
5.0

Amazing experience at salmon creek mini storage! Very helpful staff, made sure I knew it was ok to do the after hours drop! Will use them again for UHaul and self storage!

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

carl Y. 
Rating:
5.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

The appliance dolly had broken belt that I didn't see until I was using it. But other wise everything was excellent.

Eric O. 
Rating:
5.0

If you want to keep your clients, keep the office A.C. cooler.

Robert H. 
Rating:
5.0

Person working at counter very helpful and friendly.

Robert S. 
Rating:
4.0

Make sure that the first place you rent from has the size truck you want.

Shari C. 
Rating:
5.0

Customer did not leave a comment.

jack B. 
Rating:
3.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

The ladies were very helpful!

Jose P. 
Rating:
5.0

Customer did not leave a comment.

Jill N. 
Rating:
5.0

Customer did not leave a comment.

Shannon L. 
Rating:
5.0

Caring and did their work fast and completeTHANKS

JOHN J. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
1.0

Had reservations made well in advance of moving day, Jan. 1. Made numerous calls, left messages to reconfirm, no response. On arriving at pick up location sign on office said closed until Jan. 2. After calling different phone numbers eventually reached the mgr. Jeannie. Who told me they were closed. Reiterated that we had reservations that she had confirmed weeks prior. Reluctantly she agreed to rent us the guaranteed truck. She had reservation in her computer, said she forgot! Through numerous yawns the transaction was finalized after a half hour, please!

wendy N. 
Rating:
5.0

I can't think of any improvements needed at this location. Jeannie greeted me with a smile. She was very helpful and knowledgeable. I will use this U-haul sight for my needs.

Bonnie M. 
Rating:
5.0

Great

Christian M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie M. 
Rating:
5.0

Super friendly service! :)

Chelsey P. 
Rating:
5.0

Great service.

dan M. 
Rating:
1.0

Truck was given to me dirty (cabin and loading are). Fuel mark was incorrect. I was charge for 2 days for no reason (I rented the truck for 24 originally). I was told that fees online are only for 12 hours; not up to 24.

Roberto D. 
Rating:
5.0

Great, friendly customer service

Paula W. 
Rating:
5.0

Jeannie was wonderful! Friendly, efficient and very helpful!

linda K. 
Rating:
5.0

Very, very nice and friendly. Got us done and out in a short period of time. Excellent customer service.

Sharleen H. 
Rating:
1.0

To improve customer relations one needs to confirm all pertinent information related to the rental. Also fuel was way off when I picked it up(at an alternate location other than where it was reserved) as well as the mileage

Miles C. 
Rating:
1.0

Return on Sunday with no one there. Check out was efficient when I got it next day.

DON K. 
Rating:
5.0

Jeanie provided excellent service from start to finish. She was friendly and knowledgeable. She even gave me a break on the price when I had to keep my truck longer than I expected. I would highly recommend Salmon Creek Mini Storage/U-Haul to anyone.

Allen K. 
Rating:
5.0

Na

DARRYLL N. 
Rating:
3.0

Customer did not leave a comment.

Wayne V. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

Dave R. 
Rating:
5.0

She is awesome and took care of my return even when I was not suppose to return to her thank u Nothing to improve on there either

TIFFANY D. 
Rating:
5.0

Excellent

Maria M. 
Rating:
5.0

Great Service. Great people....

Matt M. 
Rating:
4.0

The reservations and vehicle availability was a joke. 10 minutes poor to U haul closing the night before I was notified my pick up time went from 9AM to 4:30pm in Battleground. Area dispatch fixed it and connected me with the salmon creek dealer. Battleground and Lewis river store dealers were of no help.

Garry T. 
Rating:
5.0

Customer Service was awesome. Attendant was very pleasant. This was a storage unit location so the attendant was not familiar with backing up trucks/trailers so I had to park it for her. Which was not a big deal.

BRIAN K. 
Rating:
5.0

Very professional staff. NO hiccups. THANKS much

THOMAS M. 
Rating:
1.0

09

Russell S. 
Rating:
5.0

Great staff, amazing customer service by the pick up and drop off locations. Truck and auto transport performed flawlessly. A+!

Christina W. 
Rating:
5.0

Customer did not leave a comment.

Tom C. 
Rating:
5.0

Customer did not leave a comment.

Tom C. 
Rating:
5.0

Excellent service!

Marva C. 
Rating:
5.0

The young woman that checked me in was very patient and helpful.

David H. 
Rating:
5.0

out standing services

Peter C. 
Rating:
3.0

Customer service was great! I often need to drop off equipment after hours. This location is gated, so I wouldn't rent from here again.

joseph W. 
Rating:
5.0

Nothing everything was perfect!

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Lara S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

The van we rented has a very narrow step off from the cab to the ground and it is dangerous for older people like us. We think you need to know that.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Janet C. 
Rating:
5.0

Pat and Ron treated me like family. The Cargo Van was immaculate and shifted so smooth I thought I was in a car! Loved it! They are my new "go-to" place for U-Haul rentals. Great folks!

Rob N. 
Rating:
5.0

Customer did not leave a comment.

Starla M. 
No reviews have been submitted for this location.

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