Customer Reviews for San Lee Auto Sales
(U-Haul Neighborhood Dealer)

83 reviews

3215 Hawkins Ave   Sanford, NC 27330

(919) 895-3110

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 8/16/2022: Closed
  • 8/19/2022 - 8/27/2022: Closed

Services at this Location:

Contact Us

(919) 895-3110

3215 Hawkins Ave
Sanford, NC 27330

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 8/16/2022: Closed
  • 8/19/2022 - 8/27/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Staff was extremely friendly and helpful

Hunter T. 
Rating:
5.0

Customer did not leave a comment.

LISA J. 
Rating:
5.0

Customer did not leave a comment.

Dorian R. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Jacinta M. 
Rating:
3.0

The trailer had a cut wire in the harness when I picked it up. I had to take it across town to be repaired, with no lights on the trailer. Even after the repair, electrical issues persisted with the trailer. Inspect the equipment! Lost over an hour of my time having to deal with something that should not have happened. The only advice given was "Well you can leave the trailer, someone else will rent it if you don't even with the wiring issue."

Yuri S. 
Rating:
1.0

Customer did not leave a comment.

David U. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
4.0

I originally needed a pickup truck and none was available, so U-Haul upgraded me to a 15' truck for free. Upon checkout, the location charged me the actual rate for the truck and double charged me for my mileage package. A call to U-Haul the next business day cleared everything up and I received a refund of the difference. Overall a great experience and even with the wrong billing that happened.

Scott K. 
Rating:
5.0

Staff were friendly helpful

DANIELJOSEPH L. 
Rating:
5.0

Would be helpful to call customer in advance for notification of any unavailable equipment requested.

Josette S. 
Rating:
5.0

Very good experience!

Tim K. 
Rating:
5.0

Communication is everything and I appreciated their concern by informing me about the size rentals in advance before the day of my pick up. Thank you.

CARMEN C. 
Rating:
3.0

The online check-in was terrible. We did the mobile app and waited so long we had to call and wait some more. We waited over 45 minutes so we didn't actually get to use our 8:00 rental until 8:50.

Jay M. 
Rating:
5.0

Customer did not leave a comment.

TERRY D. 
Rating:
4.0

Website had trouble uploading photos. Also, did not ask for a Dolley nor was the hand truck locked in so basically it was in the way. Everything else was great.

BELINDA W. 
Rating:
5.0

The car dolly's need to have a wench or a come along. It is not easy to get a vehicle that is not running on there without one

Crystal H. 
Rating:
5.0

Super rental experience. Thanks!

John G. 
Rating:
4.0

Customer did not leave a comment.

NEIL G. 
Rating:
5.0

Thanks for a great rental experience. We will be back. Thanks.

John G. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Rebecca A. 
Rating:
3.0

Was sent two different texts asking us where the truck was after we dropped it off Teo days previously. At the correct location in our confirmation email.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Rhonda P. 
Rating:
5.0

Customer did not leave a comment.

Rita O. 
Rating:
5.0

Things were great even when the battery was messed up..we had roadside service quickly..

Emma amendrius M. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
3.0

again not my chosen location to drop off. it was was out of the way. no staff to check rental in.

BRIAN R. 
Rating:
5.0

Everyone was so polite there.. They walked me through the whole truck. So informative and great conversation.. Thank y'all so much for giving me a great Uhaul experience..

Guillermo S. 
Rating:
5.0

The gasket for the windshield was loose on the truck. It flapped while driving with the distance recorded at 50 mi. Also, the rental location was changed at the last minute even though I had a reservation for a closer location. I was told at the original location that a mileage adjustment would be made since they did not have a truck but the bill reflects otherwise. It is the principle not the money.

John G. 
Rating:
5.0

Will rent from them again.

Manuel G. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Nothing... Great customer service.

sorrell S. 
Rating:
5.0

Customer did not leave a comment.

Dinah J. 
Rating:
1.0

After all the mess updates with the previous reveal and the biking ave lack of communication with this. The lack of response. I may not ever use uhaul again.

AARON C. 
Rating:
5.0

The truck and dolly were in well maintained shape and the dealer was easy to work with and we appreciate that

Bernice H. 
Rating:
5.0

Customer did not leave a comment.

JILL M. 
Rating:
5.0

Very friendly and helpful lady. A most enjoyable experience.

Ward M. 
Rating:
5.0

Truck ready to go and returned easily.

William S. 
Rating:
5.0

They were very helpful & went out of their way to make this a good experience for us. Would highly recommend them....Janice

Janice F. 
Rating:
5.0

Customer did not leave a comment.

Brandon H. 
Rating:
1.0

Rental 24/7 was the worst experience. The location has bad internet service and it was impossible to check in on mobile. Thankfully the nice owners of the car lot there let me use their wifi. It took 30 minutes to get checked out because they want pics of renters and license, pics of drivers and their license and an additional contact they call to verify you. It was really overkill and it would have been easier to check in with a live person. Checking back in was just as difficult. Would not recommend!!

Sam N. 
Rating:
5.0

Customer did not leave a comment.

chad M. 
Rating:
5.0

Customer did not leave a comment.

John Q. 
Rating:
5.0

Customer did not leave a comment.

samuel M. 
Rating:
1.0

Next time you can ask the people at U-Haul where I picked up the trailer not to take a photograph of my son's license plate with their personal phone I did not appreciate that I'm not sure if I was charged for a run on his license tag or not it was not a good experience and you can also tell them as well to learn how to Hitch a trailer we had semi trucks blowing their horns at us on the way back to Anderson South Carolina to let us know that the trailer was throwing Sparks because it was improperly hitched up correctly neither myself or my son did this to U-Haul people did it not happy about this!!

Cachemia S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

The car carrier had a broken part when I went to pick it up. I had to drive the truck to the other Uhaul center in Sanford for a good one; wasted an hour of my time. This equipment should be properly inspected and ensure that it is in good working order before being left for customers.

Daniel S. 
Rating:
5.0

Wonderful service. Pulled the trailer out and positioned for easy hook up. ghw

George W. 
Rating:
5.0

Customer did not leave a comment.

Cory B. 
Rating:
5.0

Customer did not leave a comment.

Marianna C. 
Rating:
5.0

Customer did not leave a comment.

Heather J. 
Rating:
5.0

very friendly and helpful. I will highly recommend this to other people

Alfred B. 
Rating:
1.0

Location lied about the condition of the truck and the gas levels. They also charged us for additional mileage than was granted to is free due to inconvenience we encountered attempting to pickup the uhaul.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

Customer did not leave a comment.

Terry P. 
Rating:
5.0

Customer did not leave a comment.

RAY C. 
Rating:
4.0

Customer did not leave a comment.

Pandora P. 
Rating:
5.0

Customer did not leave a comment.

Richard Y. 
Rating:
5.0

Lower your prices.

Linda G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
4.0

Customer did not leave a comment.

martha C. 
Rating:
4.0

Customer did not leave a comment.

Stephanie F. 
Rating:
1.0

Customer did not leave a comment.

charlie R. 
Rating:
5.0

The only thing I noted, which isn't due to the location, was that the tags were expired.

Rhonda P. 
Rating:
5.0

Customer did not leave a comment.

Roberto H. 
Rating:
5.0

Customer did not leave a comment.

cintia W. 
Rating:
5.0

Customer did not leave a comment.

SHAUN M. 
Rating:
5.0

Wonderful staff. Raises all around!

maureen M. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

Oscar G. 
Rating:
5.0

Nothing that I can think of.

James G. 
Rating:
5.0

Truck was fairly clean but did have to be swept out prior to use. Also I wish Uhaul would just fill up the trucks and expect them filled upon return! Trying to estimate gas to replace a specific amount that was in tank when picked up is a poorly thought out practice and very inconvenient and irritating to customers.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

Walter M. 
Rating:
5.0

Very easy and convientient.

Rating:
5.0

Customer did not leave a comment.

Katherine B. 
Rating:
5.0

Customer did not leave a comment.

THERESA H. 
Rating:
3.0

Customer did not leave a comment.

Jutta R. 
Rating:
5.0

Wonderful people. Needed a truck to move furniture at the last minute. They saved the day!! Would definitely rent here again!!!

TAMMY S. 
Rating:
5.0

I did not know till after I got trailer loaded that the lights did not work.

JAY C. 
Rating:
3.0

Don't lie to the people and false prices 142.00 for the use of a truck to move. Bullshit no deposit but you have to pay it any way so why lie and say you get the refund of your deposit back. I it's a bullshit hustle and will not use you again. Plus Facebook will be a good outreach for the lies you told.

james C. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Andy W. 
No reviews have been submitted for this location.

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